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Eligibility Clerk Jobs (NOW HIRING)

Douglas County

Eligibility Supervisor

Castle Rock, CO · On-site

$65K - $81K/yr

Supervise, mentor, and evaluate a team of Human Services Clerks, Lead Eligibility Case Managers, and/or Eligibility Case Managers to ensure efficient, accurate and timely case processing and ...

Douglas County, CO

Eligibility Supervisor

Littleton, CO · On-site

$65K - $81K/yr

Supervise, mentor, and evaluate a team of Human Services Clerks, Lead Eligibility Case Managers, and/or Eligibility Case Managers to ensure efficient, accurate and timely case processing and ...

HEALTH ADVOCATES

Eligibility Worker I

Chatsworth, CA · On-site

$21.75 - $28/hr

Admitting, Patient Demographics, Clerk, Searchable Keywords: Social Security Disability, Social ... Cal Eligibility Enrollment Services, Social security claims, Federal Disability Benefits ...

Government of the Virgin Islands

$37K/yr

OR Two (2) years as an Eligibility Specialist 1. OR Two (2) years as an Eligibility Information Clerk 1. Position Factors FACTOR 1- KNOWLEDGE REQUIRED BY THE POSITION Knowledge of rules and ...

Department of Justice

Law Clerk

Washington, DC · On-site

$85K/yr

Clerks assigned to the Superior Court Division prosecute DC Code offenses ranging from misdemeanors ... You must provide proof of eligibility to receive selection priority. Such proof may include a copy ...

HEALTH ADVOCATES

Eligibility Worker I

Visalia, CA · On-site

$21.75 - $28/hr

... Clerk, Social Services, Public Health, Sociology, Human Services, Psychology, Social Worker ... Cal Eligibility Enrollment Services, Social security claims, Federal Disability Benefits ...

HEALTH ADVOCATES

Eligibility Worker I

Visalia, CA · On-site

$21.75 - $28/hr

... Clerk, Social Services, Public Health, Sociology, Human Services, Psychology, Social Worker ... Cal Eligibility Enrollment Services, Social security claims, Federal Disability Benefits ...

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Eligibility Clerk information

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$32K

$44.5K

$70K

How much do eligibility clerk jobs pay per year?

As of Aug 10, 2026, the average yearly pay for eligibility clerk in the United States is $44,547.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $47,000.00 per year, depending on experience, location, and employer.

What does an eligibility clerk do?

An Eligibility Clerk is responsible for determining and verifying the eligibility of individuals applying for various government or social service programs, such as healthcare, food assistance, or housing support. They review applications, collect necessary documentation, and ensure that all information complies with program requirements. Additionally, Eligibility Clerks may interview applicants, update records, and communicate decisions or additional requirements to clients. Their work helps ensure that benefits are distributed fairly and in accordance with the law.

What qualifications do you need to be an eligibility clerk?

Eligibility clerks typically need a high school diploma or equivalent, strong organizational and communication skills, and proficiency with computer systems and data entry. Some positions may require experience with case management software or knowledge of eligibility policies.

What are the key skills and qualifications needed to thrive as an eligibility clerk, and why are they important?

To thrive as an Eligibility Clerk, you need strong attention to detail, data entry proficiency, and a high school diploma or equivalent. Familiarity with case management software, government benefit systems, and office applications like Microsoft Office is typically required. Excellent communication, organizational skills, and the ability to handle confidential information make someone stand out in this role. These competencies are crucial for accurately processing applications, maintaining compliance, and providing effective service to clients.

What are some common challenges eligibility clerks face when verifying applicant information?

Eligibility Clerks frequently encounter challenges such as incomplete or inconsistent documentation from applicants, strict deadlines for processing cases, and the need to stay updated with changing eligibility regulations. Managing a high caseload while maintaining accuracy and confidentiality is also crucial. Collaboration with caseworkers, supervisors, and external agencies is often necessary to resolve discrepancies and ensure applicants receive timely support.

What is the difference between Eligibility Clerk vs Benefits Coordinator?

AspectEligibility ClerkBenefits Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; some roles may prefer certification in benefits administration
Work EnvironmentOffice setting, handling paperwork and data entryOffice setting, interacting with employees and insurance providers
Employer & IndustryHealthcare, government agencies, insurance companiesHuman resources departments, healthcare organizations
Search & Comparison IntentUnderstanding job duties and qualificationsComparing roles related to employee benefits management

Eligibility Clerks primarily verify and process eligibility information for benefits, focusing on data entry and documentation. Benefits Coordinators manage employee benefits programs, including communication and enrollment. While both roles involve benefits, Eligibility Clerks focus on eligibility verification, whereas Benefits Coordinators handle overall benefits administration.

What cities are hiring for Eligibility Clerk jobs? Cities with the most Eligibility Clerk job openings:
What states have the most Eligibility Clerk jobs? States with the most job openings for Eligibility Clerk jobs include:
What are popular job titles related to Eligibility Clerk jobs? For Eligibility Clerk jobs, the most frequently searched job titles are:
Eligibility Clerk jobs near you
Infographic showing various Eligibility Clerk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,547 per year, or $21.4 per hour.

Eligibility Supervisor

Douglas County

Highlands Ranch, CO • On-site

$65K - $81K/yr

Other

Medical, Dental, Vision, Retirement

Re-posted 7 days ago

Douglas County (Nebraska) rating

8.8

Company rating: 8.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

144th of 844 rated public administrative organizations

Job description

Eligibility Supervisor

The Eligibility Supervisor oversees a team that may be comprised of Eligibility Case Managers, Lead Eligibility Case Managers, and/or Human Services Clerks responsible for determining initial and ongoing eligibility for public assistance programs, including but not limited to the Supplemental Nutrition Assistance Program (SNAP), Medicaid, Long Term Care (LTC), Old Age Pension (OAP), Aid to the Needy Disabled (AND), and Temporary Assistance to Needy Families (TANF). This position ensures accurate, timely, and customer focused service delivery in compliance with federal, state, and county regulations. The Supervisor provides leadership, coaching, and operational support to staff in both in-person and virtual environments.

Generally, the hiring range is $65,345-$81,681 annually. Qualifications, education and experience as it relates to the position will be taken into consideration when determining hiring salary.

Douglas County offers a comprehensive benefits package — including medical, dental, vision, and retirement plans — plus a wide range of additional resources to support your health, growth, and overall well-being.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (The following examples are illustrative only and are not intended to be all inclusive.)

  • Supervise, mentor, and evaluate a team of Human Services Clerks, Lead Eligibility Case Managers, and/or Eligibility Case Managers to ensure efficient, accurate and timely case processing and exceptional customer service.
  • Provide coaching, support, and training to direct reports both in-person and virtually.
  • Monitor workload distribution, performance metrics, timeliness standards, and quality assurance measures. Adjust workload and priorities as needed to ensure adherence with federal and state regulation.
  • Review and approve eligibility determinations to ensure compliance with program rules, state regulations, and internal policies.
  • Oversee staff performance and take timely corrective action, including evaluations, improvement plans, and formal discipline.
  • Support staff in developing problem-solving skills, maintaining program knowledge, and adapting to procedural or regulatory changes.
  • Facilitate team meetings, training sessions, and individual check-ins to promote communication, collaboration, and continuous improvement.
  • Serve as a subject matter resource for complex cases related to SNAP, Medicaid, LTC, OAP, AND, TANF, and/or other assigned programs.
  • Prepare for and represent the County in client administrative appeals, including gathering documentation, providing testimony, and ensuring compliance with state and federal requirements.
  • Manage and resolve client escalations or complaints by assessing concerns, identifying solutions, and supporting staff in achieving timely resolution.
  • Collaborate with internal partners, community partners, and state agencies to resolve issues, implement policy updates, and maintain operational consistency.
  • Recruit and onboard new staff.
  • Attend local, state and federal meetings.
  • Support and uphold Douglas County's mission, vision, values, and customer service standards.
  • Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

  • High school graduate or GED is required. Associate or bachelor's degree preferred.
  • Four (4) years of experience determining eligibility for Supplemental Nutrition Assistance Program (SNAP), Medicaid, Long Term Care (LTC), Temporary Assistance to Needy Families (TANF), Old Age Pension (OAP), Aid to the Needy Disabled (AND), or similar programs is required
  • Experience using the Colorado Benefits Management System (CBMS)
  • Previous leadwork or supervisory experience preferred
  • A combination of education and experience may be considered

CERTIFICATIONS, LICENSES, & REGISTRATIONS:

  • This position requires successful completion of a criminal background check including fingerprinting through a national database.
  • Must complete all CBMS access training courses and all required program area certifications through the Colorado Staff Development Division within three (3) months of hire.

    • Closing Date: 7/10/2026 4:59PM MST. Review of applications will begin immediately and continue until a suitable candidate is selected.

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