Director of Operations
New York, NY · On-site
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... program management * 3+ years of people management experience * Experience handling customer ...
Director of Operations
New York, NY · On-site
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... program management * 3+ years of people management experience * Experience handling customer ...
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... Manage relationships with applicants and families while providing strategic and tactical guidance ...
Quick apply
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... Manage relationships with applicants and families while providing strategic and tactical guidance ...
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... Manage relationships with applicants and families while providing strategic and tactical guidance ...
Quick apply
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... Manage relationships with applicants and families while providing strategic and tactical guidance ...
Director of Operations
New York, NY · On-site
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... program management * 3+ years of people management experience * Experience handling customer ...
Quick apply
Director of Operations
New York, NY · On-site
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... program management * 3+ years of people management experience * Experience handling customer ...
Law School Admissions Consultant
New York, NY · On-site +1
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... Manage relationships with applicants and families while providing strategic and tactical guidance ...
Law School Admissions Consultant
New York, NY · On-site +1
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... Manage relationships with applicants and families while providing strategic and tactical guidance ...
Maintain accurate forecasting and pipeline management in Salesforce CRM. Partner Success ... What We're Looking For Experience: 3-5 years of proven success in EdTech SaaS sales and/or customer ...
Maintain accurate forecasting and pipeline management in Salesforce CRM. Partner Success ... What We're Looking For Experience: 3-5 years of proven success in EdTech SaaS sales and/or customer ...
Prior experience in education, edtech, tutoring, college counseling, or a related field * Experience building community management programs or student/parent-facing engagement initiatives
Prior experience in education, edtech, tutoring, college counseling, or a related field * Experience building community management programs or student/parent-facing engagement initiatives
Curriculum Sales Consultant, New York City
New York, NY · On-site
$80K - $105K/yr
Introduce our new math core curriculum program to new and existing customers #LI-NEWYORKCITY ... Partner with IXL Learning K-12 field sales management and sales representatives to strategize ...
Curriculum Sales Consultant, New York City
New York, NY · On-site
$80K - $105K/yr
Introduce our new math core curriculum program to new and existing customers #LI-NEWYORKCITY ... Partner with IXL Learning K-12 field sales management and sales representatives to strategize ...
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... In this role, you'll own our full CRM communication strategy by optimizing engagement with existing ...
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... In this role, you'll own our full CRM communication strategy by optimizing engagement with existing ...
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... In this role, you'll own our full CRM communication strategy by optimizing engagement with existing ...
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... In this role, you'll own our full CRM communication strategy by optimizing engagement with existing ...
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... In this role, you'll own our full CRM communication strategy by optimizing engagement with existing ...
Quick apply
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... In this role, you'll own our full CRM communication strategy by optimizing engagement with existing ...
Head of Online Events
New York, NY · On-site
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... Manage all GoToWebinar/Zoom technical logistics, troubleshooting, and QA. * Coordinate ...
Head of Online Events
New York, NY · On-site
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... Manage all GoToWebinar/Zoom technical logistics, troubleshooting, and QA. * Coordinate ...
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... Manage all GoToWebinar/Zoom technical logistics, troubleshooting, and QA. * Coordinate ...
Quick apply
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... Manage all GoToWebinar/Zoom technical logistics, troubleshooting, and QA. * Coordinate ...
Growth & Impact Manager
Hempstead, NY · On-site
$65K - $70K/yr
We deliver industry-recognized certification training, after-school enrichment programs, 1-day ... EdTech, workforce development, or community-based organizations strongly preferred • Documented ...
Growth & Impact Manager
Hempstead, NY · On-site
$65K - $70K/yr
We deliver industry-recognized certification training, after-school enrichment programs, 1-day ... EdTech, workforce development, or community-based organizations strongly preferred • Documented ...
New York K‑12 Education Sales Manager, Player-Coach
New York, NY · On-site
$110K - $115K/yr
... print and digital programs across core curriculum, supplemental, intervention, and advanced ... or edtech solutions. * Strong understanding of NYC DOE structure, charter networks, and key ...
New York K‑12 Education Sales Manager, Player-Coach
New York, NY · On-site
$110K - $115K/yr
... print and digital programs across core curriculum, supplemental, intervention, and advanced ... or edtech solutions. * Strong understanding of NYC DOE structure, charter networks, and key ...
Assistant Director of Online Education
New York, NY · On-site
$77K - $90K/yr
Responsibilities Program Management and Project Management: * Facilitate centrally managed online ... and edtech vendors. Finances and Revenue Management: * Track quarterly revenue from massive open ...
Assistant Director of Online Education
New York, NY · On-site
$77K - $90K/yr
Responsibilities Program Management and Project Management: * Facilitate centrally managed online ... and edtech vendors. Finances and Revenue Management: * Track quarterly revenue from massive open ...
Recruiter & Talent Operations Coordinator
New York, NY · On-site
$20 - $25/hr
... programs, therapy services, and EdTech solutions to schools and families. We focus on delivering ... staff - Manage full-cycle recruiting process from initial outreach through offer negotiation ...
Quick apply
Recruiter & Talent Operations Coordinator
New York, NY · On-site
$20 - $25/hr
... programs, therapy services, and EdTech solutions to schools and families. We focus on delivering ... staff - Manage full-cycle recruiting process from initial outreach through offer negotiation ...
Career Course Facilitator, Crimson Rise
Manhattan, NY · On-site +1
Crimson Education is a Series C global EdTech startup, founded in 2013, with a bold vision: to ... Deep expertise in one or more of our program fields: Humanities & Philosophy, Life Sciences ...
Career Course Facilitator, Crimson Rise
Manhattan, NY · On-site +1
Crimson Education is a Series C global EdTech startup, founded in 2013, with a bold vision: to ... Deep expertise in one or more of our program fields: Humanities & Philosophy, Life Sciences ...
HCZ Promise Academy In-Person Tutor 25/26'
New York, NY · On-site
$32 - $38/hr
Lead small groups of students (without a teacher present) using program-provided curriculum and ... Perform other duties as assigned by HeyTutor, your manager, and/or the school site. * (If requested ...
HCZ Promise Academy In-Person Tutor 25/26'
New York, NY · On-site
$32 - $38/hr
Lead small groups of students (without a teacher present) using program-provided curriculum and ... Perform other duties as assigned by HeyTutor, your manager, and/or the school site. * (If requested ...
HCZ Promise Academy In-Person Tutor 25/26'
Manhattan, NY · On-site
$32 - $38/hr
Lead small groups of students (without a teacher present) using program-provided curriculum and ... Perform other duties as assigned by HeyTutor, your manager, and/or the school site. * (If requested ...
Quick apply
HCZ Promise Academy In-Person Tutor 25/26'
Manhattan, NY · On-site
$32 - $38/hr
Lead small groups of students (without a teacher present) using program-provided curriculum and ... Perform other duties as assigned by HeyTutor, your manager, and/or the school site. * (If requested ...
Edtech Program Manager information
What is the difference between Edtech Program Manager vs Edtech Project Coordinator?
| Aspect | Edtech Program Manager | Edtech Project Coordinator |
|---|---|---|
| Credentials | Bachelor's degree, experience in education or technology, project management certifications | Bachelor's degree, experience in education or technology, basic project coordination skills |
| Work Environment | Oversees multiple projects, strategic planning, stakeholder communication | Supports project teams, manages schedules, assists with task execution |
| Employer & Industry Usage | Educational institutions, edtech companies, nonprofits | Educational institutions, edtech startups, corporate training providers |
The Edtech Program Manager focuses on strategic oversight and managing multiple initiatives, while the Edtech Project Coordinator handles day-to-day project tasks and supports project teams. Both roles require relevant education and experience, but the Program Manager has a broader scope and higher responsibility level.
How does an Edtech Program Manager typically collaborate with educators and technical teams to implement new learning technologies?
As an Edtech Program Manager, you will frequently serve as a bridge between educators and technical teams. This involves gathering feedback from teachers and administrators to understand their instructional needs, then working closely with developers and IT staff to ensure that the chosen technologies meet those requirements. Regular meetings, collaborative planning sessions, and pilot program rollouts are common, enabling you to facilitate clear communication and successful implementation. This cross-functional collaboration is essential for creating effective, user-friendly educational solutions.
What are the key skills and qualifications needed to thrive as an Edtech Program Manager, and why are they important?
To thrive as an Edtech Program Manager, you need expertise in project management, instructional design, and educational technology, often supported by a relevant degree and experience in education or technology. Familiarity with Learning Management Systems (LMS), data analytics tools, and certifications like PMP or Agile are typically valuable. Strong leadership, communication, and stakeholder management skills help drive collaboration and successful program implementation. These skills are crucial for effectively coordinating teams, delivering impactful learning solutions, and ensuring educational goals are met in dynamic, tech-driven environments.
What does an Edtech Program Manager do?
An Edtech Program Manager oversees the planning, implementation, and evaluation of educational technology programs within schools, districts, or organizations. They collaborate with educators, administrators, and tech teams to ensure that digital tools and platforms are effectively integrated into the curriculum. Their responsibilities often include managing budgets, training staff, analyzing program outcomes, and staying up-to-date with the latest edtech trends to enhance learning experiences. Success in this role requires strong project management, communication, and leadership skills.
What are popular job titles related to Edtech Program Manager jobs in New York? For Edtech Program Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Edtech Program Manager jobs in New York look for? The top searched job categories for Edtech Program Manager jobs in New York are:
What cities in New York are hiring for Edtech Program Manager jobs? Cities in New York with the most Edtech Program Manager job openings:
Full-time
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Job description
About Inspira Education
Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities.
As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place-disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide.
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures and Jeff Fluhr (Founder of Stubhub).
The Role
This is not your typical ops role.
We're looking for someone to take full ownership of the operational engine behind a fast-growing, mission-driven education business. You'll oversee and improve the systems that sit at the heart of our company, including student-counselor matching, global counselor recruitment, customer support escalations, CRM workflows, and the launch of new products and services.
This role is about more than maintaining operations. It's about scaling them. You'll design and lead complex, cross-functional initiatives that directly impact our students' outcomes and our counselors' success. You'll be the go-to person for making sure every operational piece fits together, from backend automation to human interactions.
You'll work directly with the founders and collaborate closely with leaders across sales, marketing, product, and technology. Your work will touch every part of the customer journey, and you'll play a critical role in helping us scale our infrastructure and deliver a best-in-class experience at every step.
This is an in-person role requiring 5 days/week in our NYC office (Gramercy)
What You'll Do
Customer Operations & Matching
Build & Run the Counselor Supply Engine
Customer Success & Escalations
Operational Systems & Infrastructure
Launch New Products & Features
For more information about our company, please visit our website: Inspira Education Group.
Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.
Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities.
As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place-disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide.
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures and Jeff Fluhr (Founder of Stubhub).
The Role
This is not your typical ops role.
We're looking for someone to take full ownership of the operational engine behind a fast-growing, mission-driven education business. You'll oversee and improve the systems that sit at the heart of our company, including student-counselor matching, global counselor recruitment, customer support escalations, CRM workflows, and the launch of new products and services.
This role is about more than maintaining operations. It's about scaling them. You'll design and lead complex, cross-functional initiatives that directly impact our students' outcomes and our counselors' success. You'll be the go-to person for making sure every operational piece fits together, from backend automation to human interactions.
You'll work directly with the founders and collaborate closely with leaders across sales, marketing, product, and technology. Your work will touch every part of the customer journey, and you'll play a critical role in helping us scale our infrastructure and deliver a best-in-class experience at every step.
This is an in-person role requiring 5 days/week in our NYC office (Gramercy)
What You'll Do
Customer Operations & Matching
- Own and optimize the student-counselor matching process to ensure high-quality outcomes and fast turnaround times
- Build logic-based workflows using HubSpot and automation tools
- Analyze matching performance and improve allocation processes
- Manage and develop a team of student success managers
Build & Run the Counselor Supply Engine
- Lead recruitment, onboarding, training, and quality management of our global counselor network
- Oversee high-volume hiring pipelines with internal and external recruiters
- Maintain performance benchmarks and conduct regular quality audits
- Manage and scale a team of high-volume recruiters and sourcers
Customer Success & Escalations
- Lead our customer support and escalation teams to ensure timely, empathetic resolution of issues
- Develop SOPs and escalation protocols to ensure consistent service quality
- Monitor and improve NPS, CSAT, and refund rates through structured feedback loops
- Track performance of the escalation team against key KPIs
Operational Systems & Infrastructure
- Own our operations stack-including HubSpot CRM-to ensure seamless cross-team collaboration
- Design and implement scalable processes, automations, and documentation
- Maintain data hygiene and create reporting systems to support visibility and decision-making
Launch New Products & Features
- Lead operational planning and execution for new services, pilots, and rollouts
- Collaborate cross-functionally with Product, Sales, and Marketing to ensure launch readiness
- Ensure backend systems, training, and support are in place for smooth go-to-market execution
- 7+ years of experience managing and scaling teams in operations, customer success, or program management
- 3+ years of people management experience
- Experience handling customer escalations with empathy and clarity
- Background in recruiting or managing service providers (e.g., coaches, tutors, consultants) is a strong plus
- Proven experience in a startup or high-growth service or marketplace environment
- Deep ownership mindset with the ability to toggle between big-picture strategy and on-the-ground execution
- Experience building workflows in tools like HubSpot, Salesforce, or Airtable
- Strong detail orientation without losing sight of the broader mission
- Collaborative, no-ego, hard-working team player who thrives in a fast-paced environment
- A passion for building meaningful, authentic connections
- A positive, solutions-oriented mindset with a strong sense of ownership
- Curiosity and a desire to learn, experiment, and improve
- Resilience and persistence in the face of challenges
- Enthusiasm that motivates others and adaptability in a fast-changing environment
- High energy, strong follow-through, and a drive to get things done
- Amazing people with a great vision and values
- Mission-driven team culture focused on student success
- Your work directly impacts the lives and careers of students across the globe
- Health, dental, and vision insurance, base plans 100% employer paid
- Flexible paid time off (PTO) and paid holidays
- 401(k) with company match
For more information about our company, please visit our website: Inspira Education Group.
Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.