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Ecommerce Sales Associate Jobs (NOW HIRING)

Goodwill

E-Commerce Sales Associate

Pittsburgh, PA · On-site

$15/hr

What is an E-commerce Sales Associate at Goodwill? * Work as a "Lister" of items that are to be sold on the Shopgoodwill.com auction site * Researcher of antiques, collectibles, and designer items ...

Biltmore Company

$17.09/hr

The E-Commerce Sales Associate is responsible for supporting a world-class behind-the-scenes shopping experience for all guests who visit biltmoreshop.com. The Associate provides administrative and ...

Goodwill

E-Commerce Sales Associate

Pittsburgh, PA · On-site

$15/hr

What is an E-commerce Sales Associate at Goodwill? * Work as a "Lister" of items that are to be sold on the Shopgoodwill.com auction site * Researcher of antiques, collectibles, and designer items ...

Biltmore Company

$17.09/hr

The E-Commerce Sales Associate is responsible for supporting a world-class behind-the-scenes shopping experience for all guests who visit biltmoreshop.com. The Associate provides administrative and ...

VarData, LLC

eCommerce Sales Manage

Rochester, NY · On-site

$45K - $75K/yr

Job Summary We are seeking an eCommerce Sales Manager to join our team! As our eCommerce Manager, you will take charge of our online storefront, analyzing customer data and habits, optimizing the ...

Dana

E-Commerce Sales Specialist

Novi, MI · On-site

Job Purpose The eCommerce Sales Specialist supports the growth of Dana Aftermarket's digital sales channels, with primary responsibility of revenue generation for Amazon Wholesale, DanaProParts.com ...

Dana Incorporated

E-Commerce Sales Specialist

Novi, MI · On-site

Job Purpose The eCommerce Sales Specialist supports the growth of Dana Aftermarket's digital sales channels, with primary responsibility of revenue generation for Amazon Wholesale, DanaProParts.com ...

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Ecommerce Sales Associate information

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How much do ecommerce sales associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for ecommerce sales associate in the United States is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What does an ecommerce sales associate do?

An Ecommerce Sales Associate is responsible for supporting online sales operations, assisting customers with inquiries, processing orders, and ensuring a smooth shopping experience on digital platforms. They may also help manage product listings, track inventory, and coordinate with other departments to fulfill orders efficiently. Their role is crucial in maintaining customer satisfaction and driving sales growth for the company's online store.

What skills and qualifications are needed to thrive as an ecommerce sales associate?

To thrive as an Ecommerce Sales Associate, you need a solid understanding of online sales strategies, product knowledge, and basic marketing principles, often supported by experience in retail or digital commerce. Familiarity with ecommerce platforms like Shopify or Magento, as well as CRM and analytics tools, is typically required. Strong communication, attention to detail, and customer service orientation are standout soft skills in this role. These capabilities are essential for maximizing sales, ensuring customer satisfaction, and contributing to the overall growth of online business operations.

How does an ecommerce sales associate typically collaborate with marketing and customer service teams?

Ecommerce Sales Associates often work closely with the marketing team to align on promotional campaigns, product launches, and strategies for increasing online sales. They may provide insights from customer interactions to help tailor marketing messaging and identify opportunities for improvement. Additionally, they frequently coordinate with customer service representatives to resolve inquiries, ensure customer satisfaction, and address any issues related to orders or product availability. This collaborative environment helps create a seamless shopping experience and supports overall business growth.

What is the difference between Ecommerce Sales Associate vs Customer Service Representative?

AspectEcommerce Sales AssociateCustomer Service Representative
Primary RoleDrive online sales, assist customers with product inquiries, process ordersHandle customer inquiries, resolve issues, provide support
Work EnvironmentOnline platforms, e-commerce websites, retail settingsCall centers, online chat, email support
Required SkillsSales techniques, product knowledge, communication skillsCommunication, problem-solving, patience
Common CertificationsNone required, but sales or e-commerce training beneficialCustomer service certifications optional

The Ecommerce Sales Associate focuses on increasing online sales and engaging customers through digital channels, while the Customer Service Representative primarily handles customer inquiries and resolves issues. Both roles require strong communication skills but differ in their main objectives and work environments.

Does e-commerce pay well?

E-commerce sales associate roles typically offer hourly wages that are close to minimum wage or slightly above, with pay increasing with experience and location. Some positions may include commissions or bonuses based on sales performance, which can boost overall earnings. Overall, pay varies widely depending on the company, region, and individual performance.

Is e-commerce a stressful job?

An Ecommerce Sales Associate role can be stressful due to high sales targets, managing customer inquiries, and meeting deadlines. The job often requires multitasking, familiarity with sales platforms, and strong communication skills, which can contribute to workload pressure. However, stress levels vary depending on the company, workload, and individual resilience.

What cities are hiring for Ecommerce Sales Associate jobs?

Cities with the most Ecommerce Sales Associate job openings:

What are the most commonly searched types of Ecommerce Sales jobs?

The most popular types of Ecommerce Sales jobs are:

What states have the most Ecommerce Sales Associate jobs?

States with the most job openings for Ecommerce Sales Associate jobs include:

What are popular job titles related to Ecommerce Sales Associate jobs?

For Ecommerce Sales Associate jobs, the most frequently searched job titles are:

Infographic showing various Ecommerce Sales Associate job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $36,566 per year, or $17.6 per hour.

Ecommerce Sales Associate

Matteson, IL • On-site

Rogers Enterprises, Inc.
501 - 1,000 employees
Learn more about Rogers Enterprises, Inc.external

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Key responsibilities

  • Assist guests in finding the right merchandise to meet their needs and drive sales.

  • Proactively engage with guests to share personalized recommendations and offers, building lasting relationships and encouraging purchases.

  • Answer questions regarding merchandise, warranties, and company policies for past and future guests.

Job description

Rogers Enterprises, Inc. is a growing fine jewelry chain with stores spread throughout 16 states. Founded in 1910, this family-owned company operates under the names Rogers & Hollands Jewelers and Ashcroft & Oak Jewelers. As an Ecommerce Sales Associate with our family-owned company, you'll be part of a close-knit team that values collaboration, trust, and personal growth. This is a performance-based sales role where your results directly drive your success, giving you the opportunity to build lasting relationships with our guests, guide them through their jewelry journey, and help create moments they'll treasure.

SUMMARY

The Ecommerce Sales Associate is a performance-based sales role responsible for driving the overall sales of the website by meeting monthly individual and group sales goals. Using chat, phone, email, and SMS, you will guide guests to the right merchandise, answer questions about products, warranties, and policies, and support store associates with online orders. Success in this role is measured by your ability to consistently meet and exceed sales targets while building lasting guest relationships and representing a company that has served families since 1910.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist guests in finding the right merchandise to meet their needs and drive sales.

Proactively engage with guests to share personalized recommendations and offers, building lasting relationships and encouraging purchases.

Answer questions regarding merchandise, warranties, and company policies for past and future guests.

Resolve guest complaints or connect them to the Guest Relations Department.

Assist guests with making payments and other basic credit inquiries.

Answer questions regarding order status.

Support store associates with questions and the placing of online orders.

Miscellaneous duties as assigned.

QUALIFICATIONS

Sales-Driven: Minimum 1 year of retail selling experience, with a proven ability to work toward and meet measurable individual and team sales goals in a performance-based environment.

Guest Service: Strong guest service skills with the ability to problem-solve while utilizing interpersonal skills to build trust and rapport.

Communication: Excellent communication and written skills necessary for guiding guests over chat, phone, and email.

Typing Efficiency: Ability to type efficiently and accurately to manage multiple guest conversations at once without sacrificing quality.

Product Knowledge: Willingness to independently build product knowledge and online sales techniques.

Math Proficiency: Ability to accurately calculate selling price and discounts.

Education: High School Diploma required.

TECHNICAL SKILLS

Ability to operate a computer/tablet and the Microsoft Suite of products (Word, Email, Excel), and to troubleshoot technical issues with support from internal IT staff.

PHYSICAL DEMANDS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SCHEDULE

This remote position requires availability to work weekday, evening, and weekend hours, with additional hours required during peak holiday seasons. This role also requires attendance at training sessions and some light travel to the home office.

PAY

$16-$18 an hour

BENEFITS

Health Insurance- Four plans available including prescription coverage.

Dental and Vision- Two dental plans, and a vision plan available.

Voluntary Benefits- Additional Voluntary benefits including Voluntary Life, Disability, Accident, Critical Illness, Hospital Indemnity, Pet Insurance, and Fitness Discounts.

Paid Time Off- 40 hours after 3 months, then 80 hours at 1 year anniversary.

Overtime- May be eligible if meets all requirements.

Holiday Pay- New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas.

Discounts- Associate discounts on store purchases available.

Wellness and other discounts- Employees that participate in the annual wellness event and are enrolled in company medical coverage are eligible for a Wellness discount. Fitness discounts are also available for both medical enrollees and those not enrolled.

Retirement / 401(k) Plan- Eligible to participate in the company 401(k) if eligibility is met, following one year anniversary. Company match is 40% of the first 5% that the employee contributes to the plan.

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