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Ecommerce Sales Associate Jobs in Virginia (NOW HIRING)

Trex

Retail E-Commerce Specialist

Winchester, VA

$70K - $90K/yr

This role contributes to the growth of e-commerce revenue and supports overall retail sales through digital optimization and media performance. RESPONSIBILITIES * Put safety first - Always! * Lead ...

Trex Company

Retail E-Commerce Specialist

Winchester, VA · On-site

$70K - $90K/yr

This role contributes to the growth of e-commerce revenue and supports overall retail sales through digital optimization and media performance. RESPONSIBILITIES * Put safety first - Always! * Lead ...

Nestle

Specialist E-Commerce Strategy

Arlington, VA

$80K - $95K/yr

Partner with Brand, Product Information, Regulatory, and Sales teams to ensure launch readiness ... Partner with eCommerce and Retail Media teams to improve organic search performance. * Identify ...

Trex

Retail E-Commerce Specialist

Winchester, VA · On-site

The Retail E-Commerce & Retail Media Specialist supports the execution of Trex's digital commerce ... Collaborate with internal teams including Marketing, Sales, and Digital to ensure consistent ...

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All JobsEcommerce Sales Associate JobsEcommerce Sales Associate Jobs in Virginia

Ecommerce Sales Associate information

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How much do ecommerce sales associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for ecommerce sales associate in Virginia is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.12 per hour, depending on experience, location, and employer.

What does an ecommerce sales associate do?

An Ecommerce Sales Associate is responsible for supporting online sales operations, assisting customers with inquiries, processing orders, and ensuring a smooth shopping experience on digital platforms. They may also help manage product listings, track inventory, and coordinate with other departments to fulfill orders efficiently. Their role is crucial in maintaining customer satisfaction and driving sales growth for the company's online store.

What skills and qualifications are needed to thrive as an ecommerce sales associate?

To thrive as an Ecommerce Sales Associate, you need a solid understanding of online sales strategies, product knowledge, and basic marketing principles, often supported by experience in retail or digital commerce. Familiarity with ecommerce platforms like Shopify or Magento, as well as CRM and analytics tools, is typically required. Strong communication, attention to detail, and customer service orientation are standout soft skills in this role. These capabilities are essential for maximizing sales, ensuring customer satisfaction, and contributing to the overall growth of online business operations.

How does an ecommerce sales associate typically collaborate with marketing and customer service teams?

Ecommerce Sales Associates often work closely with the marketing team to align on promotional campaigns, product launches, and strategies for increasing online sales. They may provide insights from customer interactions to help tailor marketing messaging and identify opportunities for improvement. Additionally, they frequently coordinate with customer service representatives to resolve inquiries, ensure customer satisfaction, and address any issues related to orders or product availability. This collaborative environment helps create a seamless shopping experience and supports overall business growth.

What is the difference between Ecommerce Sales Associate vs Customer Service Representative?

AspectEcommerce Sales AssociateCustomer Service Representative
Primary RoleDrive online sales, assist customers with product inquiries, process ordersHandle customer inquiries, resolve issues, provide support
Work EnvironmentOnline platforms, e-commerce websites, retail settingsCall centers, online chat, email support
Required SkillsSales techniques, product knowledge, communication skillsCommunication, problem-solving, patience
Common CertificationsNone required, but sales or e-commerce training beneficialCustomer service certifications optional

The Ecommerce Sales Associate focuses on increasing online sales and engaging customers through digital channels, while the Customer Service Representative primarily handles customer inquiries and resolves issues. Both roles require strong communication skills but differ in their main objectives and work environments.

Does e-commerce pay well?

E-commerce sales associate roles typically offer hourly wages that are close to minimum wage or slightly above, with pay increasing with experience and location. Some positions may include commissions or bonuses based on sales performance, which can boost overall earnings. Overall, pay varies widely depending on the company, region, and individual performance.

Is e-commerce a stressful job?

An Ecommerce Sales Associate role can be stressful due to high sales targets, managing customer inquiries, and meeting deadlines. The job often requires multitasking, familiarity with sales platforms, and strong communication skills, which can contribute to workload pressure. However, stress levels vary depending on the company, workload, and individual resilience.

What cities in Virginia are hiring for Ecommerce Sales Associate jobs?

Cities in Virginia with the most Ecommerce Sales Associate job openings:

Ecommerce Merchandiser

Richmond, VA

Emerging Blue Jobs
See more jobs at Emerging Blue Jobsexternal

Full-time

Re-posted 6 days ago

Key responsibilities

  • Manage and update content on all ecommerce websites to ensure accuracy and consistency.

  • Define product features, requirements, and lead the implementation of new products and digital updates.

  • Use analytics and customer research to measure user experience, conversion, and retention, providing insights for future development.

Job description

Ecommerce Merchandiser
Swig Life, Richmond, Virginia, United States (Hybrid in office Tues, Weds & Thurs)
 
Swig Life is a woman owned and operated lifestyle brand that designs and produces premium insulated drinkware and coolers with a fashionable twist. We believe that your water bottle, travel tumbler and insulated cooler reflect your personal style, and this inspires us to design products that women love, whether for themselves or for a gift. Swig Life is growing rapidly, and we believe our people are our strength. It is an exciting time to be a part of our journey and we are seeking smart, innovative, creative, and experienced individuals to join our talented team! Key attributes and qualities we are looking for in candidates for all open roles include embracing an entrepreneurial spirit, innovative and solution-oriented, adaptable, and resilient, best-practices methodology, team oriented with a lean-in attitude, highest standards for execution, and a high level of accountability.
 
Position Mission:
Increase sales on SwigLife.com and other ecommerce platforms by implementing merchandising and functionality strategies that improve conversion and average order value.
Swig Life is hiring an Ecommerce Merchandising Coordinator to maintain and improve our ecommerce websites on Shopify, NetSuite and more. This position requires an experienced ecommerce specialist who is a detail-oriented multi-tasker who will work closely with multiple internal teams to deliver a frictionless and on-brand user experience. You must thrive in a creative, fast-paced, customer-focused environment. The successful candidate will be able to execute objectives with minimal supervision, while thinking strategically, creatively, and collaboratively to increase brand awareness and tell a cohesive brand story to drive ecommerce sales.
 
Responsibilities
  • Manage and maintain updates and content on all ecommerce websites
  • Ensure accuracy across ecommerce platforms for pricing, images, product descriptions and online cataloging
  • Accurately and efficiently create and format product catalogs in Excel for upload
  • Define product features and requirements and lead the implementation of new products and/or digital product updates
  • Ensure all necessary user experience, performance, and production testing is conducted and documented across devices
  • Proactively communicate and collaborate with internal teams to analyze business information needs and functional requirements
  • Maintain knowledge of emerging technologies and how they may optimize current practices
  • Use analytics and customer research to measure user experience, conversion, retention and to provide insights to future development
 
Required Experience
  • Three-five years of experience in ecommerce related platforms
  • Experience with Shopify required
  • Strong Microsoft Excel skills a plus
  • Experience with NetSuite, Amazon, and Brandwise a plus
  • Some experience with HTML, CSS and Liquid a plus
  • Analytical and technical skills, including a thorough understanding of how to interpret online customer behavior and translate them into application and operational requirements
  • Extremely technical and is able to jump in and figure out solutions to tech-related problems with no oversight
  • Knowledge of current ecommerce buying trends and related technology
  • Organizational and time management skills, self-motivated and able to work independently
  • Positive and pleasant approach to challenges, especially in difficult situations
  • Ability to work independently and effectively prioritize workload
  • Having experience with a well-established, premium consumer brand a plus
  • A high level of written, verbal, and interpersonal skills to communicate information, ideas, procedures, and processes in a logical sequence and at a level appropriate to the audience, resulting in effective working relationships
  • Proven history of delivering consistent results with a high attention to detail
  • Bachelor's degree in technology, design, marketing or a related field, or an equivalent combination of education and experience is preferred
 
This position is not remote and is located at our Richmond, VA office.