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Ecommerce Reviews Jobs (NOW HIRING)

ThyssenKrupp

eCommerce

Southfield, MI · On-site

$82K/yr

Participate in design reviews, brainstorming sessions, and cross-functional workshops. * Monitor ... Hands-on experience designing B2B ecommerce experiences. * Experience supporting complex purchasing ...

GSM Outdoors

E-Commerce Specialist

Irving, TX · On-site

Position Summary The Ecommerce Specialist supports the Senior Ecommerce Manager in the daily ... Review product pages for accuracy, consistency, functionality, and overall customer experience.

Victorinox Swiss Army, Inc

Manager Ecommerce

Monroe, CT · On-site

Review post‑launch performance and provide insights to inform future planning and product decisions Internationalization & Multi-Market Execution * Lead ecommerce internationalization initiatives ...

Vets Hired

Dir, eCommerce

California, MO · On-site

Establish and manage weekly trading reviews to improve business performance. * Build and scale A/B ... Manage eCommerce technology platforms, automation initiatives, and AI-driven improvements.

Sunco Lighting, Inc.

Ecommerce Manager

Los Angeles, CA · On-site

$120K - $140K/yr

... post-launch reviews. o Coordinate cross-functional teams and external partners. o Translate ... Knowledge of ecommerce technologies, integrations, analytics, tracking, checkout systems, and ...

Express Employment Professionals

Be Seen First

E-Commerce Director

Irving, TX · On-site

$30 - $35/hr

Develop and implement a customer engagement strategy, including post-purchase follow-ups, review generation, and loyalty programs. * Identify and evaluate new e-commerce growth opportunities ...

New

Mktruckcenters

ECommerce Manager

Byron Township, MI · On-site

$100K - $120K/yr

Review user behavior and ecommerce performance; optimize navigation, product pages, search, and checkout flows. * Run A/B tests and implement conversion rate optimization (CRO) improvements. * Track ...

Sunco Lighting, Inc.

Ecommerce Manager

Los Angeles, CA · On-site

Review pages, banners, forms, popups, and assets before launch. * Coordinate with creative and ... Maintain working knowledge of ecommerce platforms (Shopify, Shopify Plus, BigCommerce, Magento ...

Pivotal Solutions

Ecommerce Manager

Sioux Falls, SD · On-site

Managing ecommerce vendor relationships (Narvar, Klaviyo, Reviews.IO, Google) * New site migration * Collaborating with global teams to develop the brief for the new site * Managing the US agency in ...

The People Brand

Ecommerce Manager

Carson, CA

$100K - $120K/yr

Ecommerce Manager ABOUT THE ROLE This is a hands-on ecommerce trading and execution role across a ... Lead pre-launch readiness checks and post-campaign reviews, what drove revenue, what protected ...

Frey Consulting Group

E-Commerce Specialist

Columbia, SC · On-site

$75K - $125K/yr

The E-Commerce Specialist helps manage the day-to-day online store for Never Me Always We ... Review online orders, sales, popular products, and customer shopping activity. * Work with the ...

New

Frey Consulting Group

E-Commerce Specialist

Chicago, IL · On-site

$75K - $125K/yr

The E-Commerce Specialist helps manage the day-to-day online store for Never Me Always We ... Review online orders, sales, popular products, and customer shopping activity. * Work with the ...

Frey Consulting Group

E-Commerce Specialist

Charlotte, NC · On-site

$75K - $125K/yr

Review online orders, sales, popular products, and customer shopping activity. * Work with the ... Previous e-commerce or online retail experience is helpful but not required . * Basic computer and ...

New

Frey Consulting Group

E-Commerce Specialist

Boise, ID · On-site

$75K - $125K/yr

The E-Commerce Specialist helps manage the day-to-day online store for Never Me Always We ... Review online orders, sales, popular products, and customer shopping activity. * Work with the ...

Galderma

Review promotional ads and provide clear, actionable feedback; partner with designers and ... E-commerce Marketing Support - Partner with the E-commerce Marketing Manager to QA promotional and ...

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Ecommerce Reviews information

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How much do ecommerce reviews jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for ecommerce reviews in the United States is $28.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $24.04 per hour, depending on experience, location, and employer.

What is ecommerce reviews?

Ecommerce reviews are feedback and ratings provided by customers who have purchased products or services online. These reviews help other shoppers make informed decisions by sharing real experiences, highlighting product quality, shipping speed, customer service, and overall satisfaction. For ecommerce businesses, reviews are crucial as they build trust, influence buying decisions, and can improve search engine rankings. Managing and responding to reviews can also provide valuable insights to improve products and services.

What are the key skills and qualifications needed to thrive as an ecommerce reviews specialist, and why are they important?

To thrive as an Ecommerce Reviews Specialist, you need strong analytical skills, attention to detail, and a deep understanding of online consumer behavior, typically supported by experience in digital marketing or ecommerce. Familiarity with review management platforms, analytics tools like Google Analytics, and customer relationship management (CRM) systems is commonly required. Excellent written communication, problem-solving abilities, and customer-centric thinking help someone excel in this role. These skills ensure the effective management and enhancement of online reputations, directly impacting consumer trust and sales performance.

How does an ecommerce reviews specialist typically collaborate with other teams to improve product offerings?

Ecommerce Reviews Specialists often work closely with product management, customer service, and marketing teams to share insights gained from customer feedback. By analyzing review trends and identifying common issues or praises, they help inform product improvements and marketing strategies. Regular cross-functional meetings and reports ensure that customer voices are integrated into decision-making processes, ultimately enhancing the overall customer experience and product success.

What is the difference between Ecommerce Reviews vs Ecommerce Customer Service Representative?

AspectEcommerce ReviewsEcommerce Customer Service Representative
Primary RoleWriting and analyzing product or service reviews for online platformsHandling customer inquiries, complaints, and support via online channels
Required SkillsWriting, critical thinking, product knowledgeCommunication, problem-solving, customer service skills
Work EnvironmentRemote or office-based, focused on content creationRemote or office-based, focused on customer interaction
Common CertificationsNone typically required, writing or marketing experience helpfulCustomer service certifications or training often preferred

While Ecommerce Reviews involves creating content that evaluates products or services, Ecommerce Customer Service Representatives focus on assisting customers and resolving issues. Both roles are essential in the ecommerce industry but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right fit based on their strengths and career goals.

More about Ecommerce Reviews jobs

What cities are hiring for Ecommerce Reviews jobs?

Cities with the most Ecommerce Reviews job openings:

What job categories do people searching Ecommerce Reviews jobs look for?

The top searched job categories for Ecommerce Reviews jobs are:

Infographic showing various Ecommerce Reviews job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,092 per year, or $28.4 per hour.

E-Commerce Manager

Corpus Christi, TX • On-site

GOODWILL INDUSTRIES OF SOUTH TEXAS, Inc.
Non-Profits • 501 - 1,000 employees
Learn more about GOODWILL INDUSTRIES OF SOUTH TEXAS, Inc.external

Other

Posted 14 days ago

Key responsibilities

  • Manage the daily flow of merchandise from store identification through listing, sale, and fulfillment.

  • Oversee financial performance by reviewing results, managing budgets, and implementing corrective actions.

  • Lead, train, and evaluate staff to ensure operational coverage, performance, and a respectful workplace.

Goodwill Industries Of South Texas rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Description
SUMMARY OF POSITION
Lead Goodwill South Texas' e-commerce operation as a revenue-producing, mission-supporting business. The manager is accountable for sales growth, production flow, inventory control, customer experience, staff performance, and safe, compliant operations. The role connects retail stores, district leadership, logistics, and the e-commerce team so high-value donated goods are identified, transferred, listed, sold, fulfilled, and credited accurately and quickly.
ESSENTIAL RESPONSIBILITIES AND DUTIES
Business Growth and Financial Performance
  • Own the annual operating plan, sales budget, expense budget, payroll plan, and monthly forecast for e-commerce.
  • Review financial and operating results at least weekly; identify variances in volume, quality, labor, speed, pricing, or conversion; and implement corrective actions with assigned owners and due dates.
  • Use category, store, and district performance data to expand high-yield merchandise sources and profitable online channels while protecting appropriate retail sales opportunities.
  • Monitor pricing, promotions, relists, fees, refunds, shipping costs, and other controllable expenses to improve contribution and net sales.

End-to-End Production and Inventory Flow
  • Design and manage the daily flow from store identification and manifesting through receipt, sorting, authentication, photography, listing, storage, sale, order pull, packing, shipping, pickup, purge, and return.
  • Set role-based production standards and staffing plans for each operating day and redeploy cross-trained staff when backlogs or service risks emerge.
  • Maintain first-in, first-out inventory flow; control tote, rack, gaylord, security-tag, safe, and high-value-item processes; investigate variances promptly.
  • Ensure shipping and listing occur daily and that orders meet required service time frames.

Store and District Partnership
  • Establish expectations with District Managers and store leaders for the quality, quantity, security, accuracy, and timeliness of merchandise sent to e-commerce.
  • Train and coach store teams on premium-item identification, category preferences, manifesting, secure packaging, routing, and feedback from accepted and rejected items.
  • Report store and district results using clear scorecards and follow up on recurring process or performance gaps.

People Leadership and Scheduling
  • Lead, train, coach, schedule, and evaluate employees, participants, keyholders, and the crew leader; set clear daily and weekly expectations and provide timely feedback.
  • Maintain adequate opening, closing, management, posting, shipping, customer service, authentication, jewelry, sorting, and support coverage within the approved payroll plan.
  • Build cross-training and succession coverage for every critical function; partner with Human Resources on recruiting, onboarding, attendance, employee relations, performance improvement, and progressive discipline.
  • Create a respectful, accountable workplace that reflects Goodwill values and supports individuals with different experience levels and abilities.

Customer Experience, Platforms, and Vendors
  • Ensure customer inquiries, escalations, refunds, returns, damaged-item issues, pickup orders, and carrier claims are handled accurately, professionally, and within established requirements.
  • Maintain effective working relationships with online marketplace, authentication, shipping, payment, supply, and technology partners; escalate service failures and protect continuity.
  • Ensure listings are accurate, well-merchandised, appropriately researched, and compliant with marketplace requirements.

Controls, Safety, and Compliance
  • Enforce agency safety, loss-prevention, safe controls, data security, authentication, hazardous or fraudulent-product disposal, and inventory-protection requirements.
  • Maintain complete, accurate, and timely KPI, security-tag, safe, inventory, shipping, certification, and other required records.
  • Conduct regular housekeeping and operational inspections; correct hazards and process breakdowns promptly.
  • Comply with all agency policies, procedures, laws, regulations, and assigned training requirements.

Communication and Continuous Improvement
  • Document standard work, backups, system access ownership, vendor contacts, recurring reports, and critical operating knowledge.
  • Test and scale process improvements that increase revenue, quality, throughput, speed, accuracy, or customer satisfaction.
  • Present results and recommendations to leadership, store teams, and other audiences as assigned; perform other duties as assigned.
MINIMUM QUALIFICATIONS
Any of the following may be used to qualify:
  • Bachelor's degree and two years related experience.
  • Associate's degree and four (4) years related experience.
  • Seven years related experience.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
  • Demonstrated knowledge of e-commerce operations, online merchandising, order fulfillment, inventory flow, and customer service.
  • Demonstrated ability to read financial and operating reports, establish measurable expectations, analyze variances, and lead corrective action.
  • Experience leading teams, managing schedules and payroll, coaching performance, and building cross-functional accountability.
  • Strong computer literacy, including spreadsheets, reporting tools, online marketplace systems, and standard Microsoft 365 applications.
  • Ability to organize multiple priorities, manage projects, make sound decisions with limited supervision, and communicate clearly with varied audiences.
  • Ability to travel independently to worksites and business meetings and to work a flexible schedule that supports seven-day e-commerce operations, including evenings, weekends, and holidays as operational needs require.
  • Valid driver's license, acceptable driving record, and minimum liability coverage required by the State of Texas; ability to pass required background and drug/alcohol screening.
PREFERRED QUALIFICATIONS
  • Three or more years leading a multi-function e-commerce, retail, warehouse, fulfillment, recommerce, or marketplace operation.
  • Experience with online marketplace listing, authentication, carrier management, inventory controls, KPI dashboards, process improvement, and budget ownership.
  • Experience training distributed store teams and improving source quality across multiple locations.
PHYSICAL FUNCTIONS
  • Able to frequently bend, stoop, push, pull, reach and stand for long periods of time
  • Able to lift and carry 50 lbs of weight
  • Able to work in hot/cold, humid and/or dusty environment

Goodwill Industries of South Texas Inc. is an EO employer-M/F/Vets/Disabled and other protected categories.

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