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Ecommerce Reviews Jobs (NOW HIRING)

ThyssenKrupp

eCommerce

Southfield, MI · On-site

$82K/yr

Participate in design reviews, brainstorming sessions, and cross-functional workshops. * Monitor ... Hands-on experience designing B2B ecommerce experiences. * Experience supporting complex purchasing ...

Fotile America LLC

E-commerce Manager

Parsippany, NJ · On-site

Coordinate with Customer Service Team to manage customer review and feedback, and implement strategies to improve customer journey, user interface, and overall satisfaction across all e-commerce ...

Victorinox Swiss Army, Inc

Manager Ecommerce

Monroe, CT · On-site

Review post‑launch performance and provide insights to inform future planning and product decisions Internationalization & Multi-Market Execution * Lead ecommerce internationalization initiatives ...

24 Seven Talent

Ecommerce Manager

San Fernando, CA

As the Ecommerce Manager , you will own the performance, optimization, and day-to-day execution of ... Review CX feedback, returns data, and customer pain points Improve on-site clarity around sizing ...

24 Seven Talent

Ecommerce Manager

San Fernando, CA · On-site

As the Ecommerce Manager , you will own the performance, optimization, and day-to-day execution of ... Review CX feedback, returns data, and customer pain points Improve on-site clarity around sizing ...

Purvis Industries

E-Commerce Manager

Fort Worth, TX · On-site

Key Responsibilities Ecommerce Operations & Performance * Lead the development, management, and ... Regularly review the end‑to‑end customer journey and implement enhancements to improve ...

Pivotal Solutions

Ecommerce Manager

Sioux Falls, SD · On-site

Managing ecommerce vendor relationships (Narvar, Klaviyo, Reviews.IO, Google) * New site migration * Collaborating with global teams to develop the brief for the new site * Managing the US agency in ...

Dexter

eCommerce Manager

Elkhart, IN · On-site

Ability to review performance and translate findings into measurable business improvements. eCommerce Operations & Execution * Lead day-to-day execution and operational management of Dexter's ...

The People Brand

Ecommerce Manager

Carson, CA

Ecommerce Manager ABOUT THE ROLE This is a hands-on ecommerce trading and execution role across a ... Lead pre-launch readiness checks and post-campaign reviews, what drove revenue, what protected ...

The People Brand

Ecommerce Manager

Carson, CA · On-site

Ecommerce Manager ABOUT THE ROLE This is a hands-on ecommerce trading and execution role across a ... Lead pre-launch readiness checks and post-campaign reviews, what drove revenue, what protected ...

M&K Truck Centers

ECommerce Manager

Byron Center, MI · On-site

$100K - $120K/yr

Support improvements in conversion rate and average order value Conversion Optimization & UX * Review user behavior and ecommerce performance * Optimize navigation, product pages, search, and ...

The People Brand

Ecommerce Manager

Carson, CA

$100K - $120K/yr

Ecommerce Manager ABOUT THE ROLE This is a hands-on ecommerce trading and execution role across a ... Lead pre-launch readiness checks and post-campaign reviews, what drove revenue, what protected ...

Horizontal Talent

eCommerce Specialist

Maplewood, MN · Remote

... portfolio reviews, content uploads, and performance measurement across partner channels ... Monitor eCommerce performance and share updates, insights, and recommendations with management and ...

New

Zones

Director, eCommerce

Richardson, TX · Remote

Develop performance summaries, pipeline views, customer adoption reporting, and business review ... Educate sales teams on Zones' e-commerce capabilities, digital procurement tools, customer ...

Zones LLC.

Director, eCommerce

Richardson, TX · Remote

$185K - $215K/yr

Develop performance summaries, pipeline views, customer adoption reporting, and business review ... Educate sales teams on Zones' e-commerce capabilities, digital procurement tools, customer ...

Zones LLC.

Director, eCommerce

Chicago, IL · Remote

$185K - $215K/yr

Develop performance summaries, pipeline views, customer adoption reporting, and business review ... Educate sales teams on Zones' e-commerce capabilities, digital procurement tools, customer ...

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Ecommerce Reviews information

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How much do ecommerce reviews jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for ecommerce reviews in the United States is $28.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $24.04 per hour, depending on experience, location, and employer.

What is ecommerce reviews?

Ecommerce reviews are feedback and ratings provided by customers who have purchased products or services online. These reviews help other shoppers make informed decisions by sharing real experiences, highlighting product quality, shipping speed, customer service, and overall satisfaction. For ecommerce businesses, reviews are crucial as they build trust, influence buying decisions, and can improve search engine rankings. Managing and responding to reviews can also provide valuable insights to improve products and services.

What are the key skills and qualifications needed to thrive as an ecommerce reviews specialist, and why are they important?

To thrive as an Ecommerce Reviews Specialist, you need strong analytical skills, attention to detail, and a deep understanding of online consumer behavior, typically supported by experience in digital marketing or ecommerce. Familiarity with review management platforms, analytics tools like Google Analytics, and customer relationship management (CRM) systems is commonly required. Excellent written communication, problem-solving abilities, and customer-centric thinking help someone excel in this role. These skills ensure the effective management and enhancement of online reputations, directly impacting consumer trust and sales performance.

How does an ecommerce reviews specialist typically collaborate with other teams to improve product offerings?

Ecommerce Reviews Specialists often work closely with product management, customer service, and marketing teams to share insights gained from customer feedback. By analyzing review trends and identifying common issues or praises, they help inform product improvements and marketing strategies. Regular cross-functional meetings and reports ensure that customer voices are integrated into decision-making processes, ultimately enhancing the overall customer experience and product success.

What is the difference between Ecommerce Reviews vs Ecommerce Customer Service Representative?

AspectEcommerce ReviewsEcommerce Customer Service Representative
Primary RoleWriting and analyzing product or service reviews for online platformsHandling customer inquiries, complaints, and support via online channels
Required SkillsWriting, critical thinking, product knowledgeCommunication, problem-solving, customer service skills
Work EnvironmentRemote or office-based, focused on content creationRemote or office-based, focused on customer interaction
Common CertificationsNone typically required, writing or marketing experience helpfulCustomer service certifications or training often preferred

While Ecommerce Reviews involves creating content that evaluates products or services, Ecommerce Customer Service Representatives focus on assisting customers and resolving issues. Both roles are essential in the ecommerce industry but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right fit based on their strengths and career goals.

More about Ecommerce Reviews jobs

What cities are hiring for Ecommerce Reviews jobs?

Cities with the most Ecommerce Reviews job openings:

What job categories do people searching Ecommerce Reviews jobs look for?

The top searched job categories for Ecommerce Reviews jobs are:

Ecommerce Reviews jobs near you
Infographic showing various Ecommerce Reviews job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 7% Part Time, and 3% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $59,092 per year, or $28.4 per hour.

eCommerce

ThyssenKrupp

Southfield, MI • On-site

$82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Thyssenkrupp rating

7.8

Company rating: 7.8 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

175th of 544 rated manufacturers

Job description

Your responsibilities
Job Summary
The eCommerce UX Designer will work directly alongside the eCommerce Product Owner playing a pivotal role in crafting exceptional user experiences
Design the Future of B2B Commerce
Southfield, MI (Hybrid) - Must Live/Reside Within 30 Miles of this location
B2B eCommerce Experience Required
Drive UX Innovation That Impacts Thousands of Customers Daily
Support Brand Transformation & Customer Experience Excellence
Support Digital Transformation
Shape Industrial eCommerce Experiences
Job Description
Looking for a UX Designer who understands how businesses buy.
If you've designed digital experiences for B2B ecommerce platforms, understand complex purchasing journeys, and enjoy turning customer insights into seamless online buying experiences, we'd like to meet you!
Join our team and play a key role in a major digital transformation and brand transformation initiative, helping shape the future of our ecommerce experience for industrial customers across North America. This position works closely with the eCommerce Product Owner and cross-functional stakeholders to improve usability, accessibility, engagement, and conversion across our digital platforms.
Location Requirement - This position is based in Southfield, Michigan.
To support collaboration with the business and project teams, candidates must:
  • Reside within approximately 30 miles of Southfield, MI
  • Be able to work in the Southfield office at least 3 days per week
  • Be comfortable working in a hybrid environment

What You'll Do
The eCommerce UX Designer will work directly alongside the eCommerce Product Owner and partner with business, product, and technology teams to create user-centered experiences that drive measurable business results.
Key Responsibilities
  • Design intuitive user experiences for a growing B2B ecommerce platform.
  • Translate complex business requirements into engaging, easy-to-use digital shopping experiences.
  • Create wireframes, prototypes, user flows, and interaction models.
  • Conduct user research, usability testing, interviews, surveys, and analytics reviews.
  • Leverage qualitative and quantitative insights to improve customer experiences and conversion paths.
  • Collaborate with developers, product owners, and business stakeholders to deliver impactful design solutions.
  • Participate in design reviews, brainstorming sessions, and cross-functional workshops.
  • Monitor KPIs, customer behavior, and site performance to identify opportunities for optimization.
  • Plan and execute A/B testing initiatives to improve engagement and conversion rates.
  • Ensure accessibility and usability standards are incorporated into all design solutions.
  • Contribute to digital and brand transformation projects that will shape the future of our online customer experience.

Required Qualifications - Must-Have Experience
  • Bachelor's degree in Design, Human-Computer Interaction, UX Design, or a related field.
  • 3-5+ years of professional UX/UI design experience.
  • Hands-on experience designing B2B ecommerce experiences.
  • Experience supporting complex purchasing journeys, large product catalogs, and industrial/commercial buying experiences.
  • Experience conducting user research and translating findings into design improvements.
  • Strong portfolio showcasing ecommerce UX work, wireframes, prototypes, and customer journey designs.
  • Ability to collaborate effectively with business stakeholders, product teams, and developers.

Preferred Experience
  • Experience working with manufacturing, industrial, distribution, wholesale, or other B2B organizations.
  • Experience with Figma, Adobe XD, Sketch, or similar design tools.
  • Familiarity with HTML, CSS, and JavaScript.
  • Knowledge of WCAG accessibility standards and best practices.

Job Compensation
$82,500+/year (Based on Expereience) + Perfromance Incentive Compensation
Benefits Overview
We offer competitive company benefits to eligible positions, such as :
  • Medical, Dental, Vision Insurance
  • Life Insurance and Disability
  • Voluntary Wellness Programs
  • 401(k) or RRSP programs with Company Match
  • Paid Vacation and Holidays
  • Tuition Reimbursement
  • And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp ("TK") name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.
TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.
Equal opportunity employer, including people with disabilities and veterans.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact reasonableaccommodation@thyssenkrupp.com .
TK does not:
1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2. Request payment of any kind from prospective jobseekers or candidates for employment;
3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4. Send checks to job seekers; or
5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.
PLEASE NOTE:
1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3. Anyone making an employment offer in return for money is not authorized by TK; and
4. TK reserves the right to take legal action, including criminal action, against such individuals/entities.
TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.
If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com .

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