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Ecommerce Reviews Jobs (NOW HIRING)

Coordinate with Customer Service Team to manage customer review and feedback, and implement strategies to improve customer journey, user interface, and overall satisfaction across all e-commerce ...

Review post‑launch performance and provide insights to inform future planning and product decisions Internationalization & Multi-Market Execution * Lead ecommerce internationalization initiatives ...

Director, eCommerce

$180K - $200K/yr

Overview: The Director, eCommerce will play a pivotal role in driving the online sales and ... For further information, please review the Know Your Rights notice from the Department of Labor.

Key Responsibilities Ecommerce Operations & Performance * Lead the development, management, and ... Regularly review the end‑to‑end customer journey and implement enhancements to improve ...

Support roadmap reviews, demos, and escalation management * Partner with engineering to deliver a scalable, dealer-facing commerce experience Technology Environment: * Spryker Cloud Commerce OS

Director, eCommerce

$180K - $200K/yr

Overview: The Director, eCommerce will play a pivotal role in driving the online sales and ... For further information, please review the Know Your Rights notice from the Department of Labor.

Managing ecommerce vendor relationships (Narvar, Klaviyo, Reviews.IO, Google) * New site migration * Collaborating with global teams to develop the brief for the new site * Managing the US agency in ...

Key Responsibilities Ecommerce Operations & Performance * Lead the development, management, and ... Regularly review the end‑to‑end customer journey and implement enhancements to improve ...

Ecommerce Manager ABOUT THE ROLE This is a hands-on ecommerce trading and execution role across a ... Lead pre-launch readiness checks and post-campaign reviews, what drove revenue, what protected ...

ECommerce Manager

Byron Center, MI · On-site

$100K - $120K/yr

Support improvements in conversion rate and average order value Conversion Optimization & UX * Review user behavior and ecommerce performance * Optimize navigation, product pages, search, and ...

Ecommerce Manager ABOUT THE ROLE This is a hands-on ecommerce trading and execution role across a ... Lead pre-launch readiness checks and post-campaign reviews, what drove revenue, what protected ...

Ability to review performance and translate findings into measurable business improvements. eCommerce Operations & Execution * Lead day-to-day execution and operational management of Dexter's ...

Ecommerce Manager ABOUT THE ROLE This is a hands-on ecommerce trading and execution role across a ... Lead pre-launch readiness checks and post-campaign reviews, what drove revenue, what protected ...

... reviews management, and lifecycle campaigns to increase retention and lifetime value * Direct ... Manage direct reports, including e-commerce specialists, and coordinate with cross-functional teams ...

Ecommerce Manager

Chicago, IL · On-site

$75K - $95K/yr

Review eCommerce merchandising and other User Experience and make recommendations for improvement and develop plans to implement * Bring with you a deep understanding and usage of analytics tools ...

... reviews management, and lifecycle campaigns to increase retention and lifetime value * Direct ... Manage direct reports, including e-commerce specialists, and coordinate with cross-functional teams ...

Review and ensure site compliance in accordance with any state and federal regulations (ADA, sales tax, firearms, etc.) * Other administrative duties assigned by the Director of eCommerce. ...

Review and ensure site compliance in accordance with any state and federal regulations (ADA, sales tax, firearms, etc.) * Other administrative duties assigned by the Director of eCommerce. ...

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Ecommerce Reviews information

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$11

$28

$78

How much do ecommerce reviews jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for ecommerce reviews in the United States is $28.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $24.04 per hour, depending on experience, location, and employer.

What are Ecommerce Reviews?

Ecommerce reviews are feedback and ratings provided by customers who have purchased products or services online. These reviews help other shoppers make informed decisions by sharing real experiences, highlighting product quality, shipping speed, customer service, and overall satisfaction. For ecommerce businesses, reviews are crucial as they build trust, influence buying decisions, and can improve search engine rankings. Managing and responding to reviews can also provide valuable insights to improve products and services.

What are the key skills and qualifications needed to thrive as an Ecommerce Reviews Specialist, and why are they important?

To thrive as an Ecommerce Reviews Specialist, you need strong analytical skills, attention to detail, and a deep understanding of online consumer behavior, typically supported by experience in digital marketing or ecommerce. Familiarity with review management platforms, analytics tools like Google Analytics, and customer relationship management (CRM) systems is commonly required. Excellent written communication, problem-solving abilities, and customer-centric thinking help someone excel in this role. These skills ensure the effective management and enhancement of online reputations, directly impacting consumer trust and sales performance.

Can I get paid for online reviews?

Ecommerce reviews jobs sometimes pay individuals to write or evaluate product reviews, but legitimate opportunities are usually part of market research or content creation roles. Be cautious of scams promising easy money for reviews, and verify the legitimacy of the employer before accepting payment or sharing personal information.

How to get into ecommerce jobs?

To get into ecommerce jobs, candidates should develop skills in digital marketing, product management, or customer service, and gain experience with ecommerce platforms like Shopify or Magento. A relevant degree or certifications in marketing, business, or IT can improve prospects, and internships or entry-level roles can provide valuable industry experience.

Is ecommerce still worth it in 2026?

Ecommerce reviews professionals are likely to find ongoing opportunities as online shopping continues to grow, driven by technological advancements and increased consumer demand. Success in this field requires skills in data analysis, customer feedback assessment, and familiarity with ecommerce platforms. The industry remains competitive but offers potential for career development with evolving tools and market trends.

What is the difference between Ecommerce Reviews vs Ecommerce Customer Service Representative?

AspectEcommerce ReviewsEcommerce Customer Service Representative
Primary RoleWriting and analyzing product or service reviews for online platformsHandling customer inquiries, complaints, and support via online channels
Required SkillsWriting, critical thinking, product knowledgeCommunication, problem-solving, customer service skills
Work EnvironmentRemote or office-based, focused on content creationRemote or office-based, focused on customer interaction
Common CertificationsNone typically required, writing or marketing experience helpfulCustomer service certifications or training often preferred

While Ecommerce Reviews involves creating content that evaluates products or services, Ecommerce Customer Service Representatives focus on assisting customers and resolving issues. Both roles are essential in the ecommerce industry but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right fit based on their strengths and career goals.

Is ecommerce a good job?

Ecommerce jobs, such as ecommerce reviews or management roles, can offer flexible schedules and remote work opportunities. They often require skills in digital marketing, data analysis, and customer service, and job stability depends on the company's growth and industry trends.

How does an Ecommerce Reviews Specialist typically collaborate with other teams to improve product offerings?

Ecommerce Reviews Specialists often work closely with product management, customer service, and marketing teams to share insights gained from customer feedback. By analyzing review trends and identifying common issues or praises, they help inform product improvements and marketing strategies. Regular cross-functional meetings and reports ensure that customer voices are integrated into decision-making processes, ultimately enhancing the overall customer experience and product success.
More about Ecommerce Reviews jobs
What cities are hiring for Ecommerce Reviews jobs? Cities with the most Ecommerce Reviews job openings:
Infographic showing various Ecommerce Reviews job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $59,092 per year, or $28.4 per hour.
E-commerce Manager

E-commerce Manager

Fotile America LLC

Parsippany, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

Job Responsibilities
    1. Partner with the General Manager to develop annual business plans, prepare marketing

calendars, and position e-commerce channels in alignment with product features, business objectives, channel strategies, and customer behavior trends.

    2. Proactively develop strategies to achieve and exceed assigned eCommerce sales goals and

profit ratio through precise planning, execution, and optimization of channel operations and resources.

    3. Formulate and enforce channel policies for pricing, promotions, product management, inventory,

and legal compliance to align with brand standards as well as platform requirements.

    4. Identify and lead Ecommerce channel development initiatives, including onboarding new

platforms, optimizing performance, and managing exits of underperforming channels to improve omni-channel optimization, maximize site sales, traffic conversion, and increase customer

satisfaction.

    5. Cultivate and maintain strong relationships with eCommerce channel partners (e.g. Home Depot,

Lowes), ensuring compliance with their policies and leveraging promotional opportunities.

    6. Utilize quantitative data to build, test, evaluate, and maintain robust data analysis and reporting

qualitative data for management to make timely, informed decisions, including measuring ROI and KPIs and overseeing P&L.

    7. Utilize platform analytics tools to identify business opportunities, operational challenges, sales

trends, drive solutions, and implement continuous improvements to enhance e-commerce efficiency and revenue growth.

    8. Leverage data analysis to track consumer behavior, market dynamics, new channel trends,

competitive landscape, and provide insights of growth opportunities to refine channel, category, and customer strategies.

    9. Oversee and monitor day-to-day channel operations of third-party eCommerce operation team,

ensuring seamless execution of advertising, listings, promotion campaigns, inventory accuracy, and order fulfillment.

    10. Coordinate with Marketing Team and digital marketing business partner to constantly review and

monitor digital marketing strategies performance and make adjustment for effective ecommerce marketing strategies.

    11. Coordinate with Customer Service Team to manage customer review and feedback, and

implement strategies to improve customer journey, user interface, and overall satisfaction across all e-commerce touchpoints.

    12. Coordinate with Product function to identify new opportunities and categories, develop, and

implement platform-specific product strategies, including product selection, inventory planning, and competitive analysis, to drive incremental growth.

    13. Coordinate with other cross-functional teams, including but not limited to finance and logistics

teams to ensure seamless e-commerce operations and a cohesive brand presence.

    14. Establish communication framework for team collaboration and morale establishment by

conducting regular reviews, performance assessments, coaching, and team building activities.

    15. Establish monitoring systems to track channel performance, compliance management, review

management, ensuring all e-commerce activities adhere to legal, regulatory, and platform-specific policies to mitigate potential risks.

    16. Ad hoc duties as assigned.
Job Requirements
  • Bachelor’s degree in Ecommerce, marketing, business, or equivalent preferred.
  • 8+ years of experience in large Ecommerce Channels (Home Depot, Lowes, etc.) Management, or online sales preferred.
  • Experience with the Electric Home Appliance catalog is a plus.
  • English and Mandarin Chinese proficiency is a plus.
  • Familiarity with demand planning, catalog management systems, and digital marketing strategies.
  • Strong project management, problemsolving, and relationship management skills.
  • Datadriven mindset with the ability to analyze sales trends and implement optimizations.
  • Strong leadership with the ability to manage crossfunctional teams.
  • Ability to work crossfunctionally and communicate effectively with internal teams and external partners.
  • Compensation and Benefits
  • Competitive Base salary plus Commission
  • Medical health benefits, dental and vision insurance, Life and AD&D Insurance
  • 401k plan with employer matching
  • Paid Holidays, PTO and Sick
  • Employee Discount Program
  • Allowance for auto and cell phone
  • Team Building Events