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Ecommerce Reviews Jobs (NOW HIRING)

Coordinate with Customer Service Team to manage customer review and feedback, and implement strategies to improve customer journey, user interface, and overall satisfaction across all e-commerce ...

Review post‑launch performance and provide insights to inform future planning and product decisions Internationalization & Multi-Market Execution * Lead ecommerce internationalization initiatives ...

Director, eCommerce

$180K - $200K/yr

Overview: The Director, eCommerce will play a pivotal role in driving the online sales and ... For further information, please review the Know Your Rights notice from the Department of Labor.

Key Responsibilities Ecommerce Operations & Performance * Lead the development, management, and ... Regularly review the end‑to‑end customer journey and implement enhancements to improve ...

We are seeking an experienced Ecommerce Architect with a strong background in Digital Technologies ... Representing Digital teams in Architecture Review Boards * Optimize the application architecture ...

Managing ecommerce vendor relationships (Narvar, Klaviyo, Reviews.IO, Google) * New site migration * Collaborating with global teams to develop the brief for the new site * Managing the US agency in ...

Director, eCommerce

$180K - $200K/yr

Overview: The Director, eCommerce will play a pivotal role in driving the online sales and ... For further information, please review the Know Your Rights notice from the Department of Labor.

Key Responsibilities Ecommerce Operations & Performance * Lead the development, management, and ... Regularly review the end‑to‑end customer journey and implement enhancements to improve ...

E-Commerce Manager

Lake Park, MN · On-site

$45K - $85K/yr

... • Review website performance and sales data to identify trends, adjust product strategy, and ... scalable e-commerce operations. • Collaborate with ownership and staff to align online ...

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Ecommerce Reviews information

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How much do ecommerce reviews jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for ecommerce reviews in the United States is $28.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $24.04 per hour, depending on experience, location, and employer.

What are Ecommerce Reviews?

Ecommerce reviews are feedback and ratings provided by customers who have purchased products or services online. These reviews help other shoppers make informed decisions by sharing real experiences, highlighting product quality, shipping speed, customer service, and overall satisfaction. For ecommerce businesses, reviews are crucial as they build trust, influence buying decisions, and can improve search engine rankings. Managing and responding to reviews can also provide valuable insights to improve products and services.

What are the key skills and qualifications needed to thrive as an Ecommerce Reviews Specialist, and why are they important?

To thrive as an Ecommerce Reviews Specialist, you need strong analytical skills, attention to detail, and a deep understanding of online consumer behavior, typically supported by experience in digital marketing or ecommerce. Familiarity with review management platforms, analytics tools like Google Analytics, and customer relationship management (CRM) systems is commonly required. Excellent written communication, problem-solving abilities, and customer-centric thinking help someone excel in this role. These skills ensure the effective management and enhancement of online reputations, directly impacting consumer trust and sales performance.

What is the difference between Ecommerce Reviews vs Ecommerce Customer Service Representative?

AspectEcommerce ReviewsEcommerce Customer Service Representative
Primary RoleWriting and analyzing product or service reviews for online platformsHandling customer inquiries, complaints, and support via online channels
Required SkillsWriting, critical thinking, product knowledgeCommunication, problem-solving, customer service skills
Work EnvironmentRemote or office-based, focused on content creationRemote or office-based, focused on customer interaction
Common CertificationsNone typically required, writing or marketing experience helpfulCustomer service certifications or training often preferred

While Ecommerce Reviews involves creating content that evaluates products or services, Ecommerce Customer Service Representatives focus on assisting customers and resolving issues. Both roles are essential in the ecommerce industry but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right fit based on their strengths and career goals.

How does an Ecommerce Reviews Specialist typically collaborate with other teams to improve product offerings?

Ecommerce Reviews Specialists often work closely with product management, customer service, and marketing teams to share insights gained from customer feedback. By analyzing review trends and identifying common issues or praises, they help inform product improvements and marketing strategies. Regular cross-functional meetings and reports ensure that customer voices are integrated into decision-making processes, ultimately enhancing the overall customer experience and product success.
More about Ecommerce Reviews jobs
What cities are hiring for Ecommerce Reviews jobs? Cities with the most Ecommerce Reviews job openings:
What states have the most Ecommerce Reviews jobs? States with the most job openings for Ecommerce Reviews jobs include:
Infographic showing various Ecommerce Reviews job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 96% Full Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $59,092 per year, or $28.4 per hour.

ECommerce Manager

RACEMARK INTERNATIONAL NA, LLC

Calhoun, GA • On-site

Full-time

Posted 8 days ago


Job description

Racemark International and GGBailey are renowned leaders in the automotive industry, specializing in premium car mats and accessories. As a division of Racemark, GGBAILEY focuses on direct-to-consumer sales, offering high-quality car mats, home mats, and pet mats.

The E-commerce Manager is responsible for overseeing and managing the Direct-to-consumer sales through the designated marketing partners that cover all areas of state-of-the-art digital marketing and technical support. This includes but is not limited to website management, social media management, paid advertising, and lead email marketing This includes developing and implementing strategies to drive traffic, increase sales, and enhance the customer experience on the company's e-commerce platforms and working with the outsourced web development and marketing teams.

Duties and Responsibilities

  • Create and execute strategies to improve website performance and grow online presence.
  • Collaborate with marketing and sales teams to ensure consistent messaging and branding across all channels.
  • Oversee the design and functionality of the e-commerce website.
  • Optimize online sales channels with partners like Amazon, Walmart, and eBay where we have a direct-to-consumer online marketplace.
  • Analyze e-commerce data through google analytics dashboard to identify opportunities for growth and improvement.
  • Providing analysis and reporting on metrics such as weekly/monthly sales at weekly meeting and month company consolidated review.
  • Create and manage e-commerce budgets, including advertising and promotion spend.
  • Ensure high levels of customer satisfaction by managing customer relationships and addressing any issues related to the e-commerce platform.
  • Coordinate with the Racemark customer service Manager to monitor customer satisfaction and complaints or warranty issues.
  • Review the weekly Patterns Needed List from Racemark Engineering to ensure an up-to-date product database.
  • Working closely with supply chain and production planning to establish smooth order fulfillment.

Skills and Qualifications

  • Bachelor's degree in marketing, Business, or a related field.
  • Proven experience in e-commerce management or a similar role.
  • Experience with e-commerce platforms, SEO, PPC, and digital marketing.
  • Strong analytical skills and the ability to interpret data.
  • Excellent communication and collaboration skills.
  • Experience developing and overseeing digital marketing strategies.
  • Proficiency in web analytics tools and e-commerce software.
  • Adapts and prioritizes with agility, using practical multitasking skills. Ability to tackle the demands of ever-evolving technological implements with ease.
  • Experience in an entrepreneurial environment.

Monday - Friday 8am to 5pm