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Wayfair Reviews Jobs (NOW HIRING)

Prepare, review, and file multi-state sales and use tax returns (monthly, quarterly, and annual ... Wayfair. * Research product and service taxability questions and document conclusions in internal ...

Web Content Assistant

Garden City, NY · On-site

$45K - $50K/yr

... Amazon, Wayfair etc. Coordinate with Category managers, Sales, Direct to Consumer groups to ... review required product information from category management teams Work with online retailers ...

... Home Depot, Target, Wayfair... and other portals. - Processing orders via web portal and EDI ... for accuracy. - Review and monitor open order reports to ensure all purchase orders ship as ...

Program Manager

Sunnyvale, CA · On-site

$94K - $156K/yr

Lead monthly and quarterly business reviews -- own the narrative, data, and follow-up actions; hold ... Wayfair, or equivalent) in a GTM, strategy, or commercial operations role -- must have owned ...

E-Commerce Customer Service Specialist

High Point, NC · On-site

$15.50 - $20.50/hr

Respond to customer messages and reviews from the company website, Amazon, Walmart, Wayfair, Etsy, and other online sales channels. * Enter notes and update customer interactions in CRM or order ...

E-Commerce Customer Service Specialist

High Point, NC · On-site

$15.25 - $20/hr

Respond to customer messages and reviews from the company website, Amazon, Walmart, Wayfair, Etsy, and other online sales channels. * Enter notes and update customer interactions in CRM or order ...

Review AP transactions, manage vendor relationships, and oversee 1099 reporting * Calculate and support sales & use tax filings across 27 states, including Wayfair nexus considerations * Manage ...

Customer Service Rep

Peoria, IL

$15.75 - $21.25/hr

Selling channels (Fanatics, Wayfair, etc), shipping claims, merchandising, etc. ? Monitor off-site ... Have this completed 1 month from review date. ? Maintain the Orders not Fulfilled Report daily to ...

... Wayfair and Twitter, we are poised for exponential growth and ready to demonstrate impact on a ... Review and approve AP/AR entries for accuracy and completeness prior to management review * Prepare ...

Management of orders from platforms such as Amazon, Wayfair, Walmart, Shopify, Lowe's, Cymax, among others: reviewing, preparing, labeling, and shipping products. * Coordination of shipments through ...

Management of orders from platforms such as Amazon, Wayfair, Walmart, Shopify, Lowe's, Cymax, among others: reviewing, preparing, labeling, and shipping products. * Coordination of shipments through ...

Accounts Payable Specialist

Malvern, PA · On-site

$20.75 - $26.75/hr

Participate in review and analysis of yze Vertex sales tax returns for accuracy and process the payment funding. Identify potential sales tax issues in light of IRS Wayfair rules. * Participate and ...

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Vendor classification and risk review inputs (in partnership with Security/Legal) Team ...

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Showing results 1-20

Wayfair Reviews information

See salary details

$52.5K

$92.8K

$132.5K

How much do wayfair reviews jobs pay per year?

As of Jun 30, 2026, the average yearly pay for wayfair reviews in the United States is $92,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What is the difference between Wayfair Reviews vs Customer Service Representative?

AspectWayfair ReviewsCustomer Service Representative
Required CredentialsTypically no formal credentials; focus on customer feedback and experienceHigh school diploma or equivalent; communication skills essential
Work EnvironmentOnline platform, remote or office-basedCall centers, offices, or remote
Industry UsageCustomer feedback and reputation management for WayfairHandling customer inquiries, complaints, and support
Search & Comparison IntentReviews of Wayfair's customer service qualityCustomer service roles and responsibilities

Wayfair Reviews focus on customer feedback about Wayfair's services, while Customer Service Representatives handle direct customer interactions. Both are integral to customer experience but serve different functions within the industry.

What are Wayfair reviews?

Wayfair reviews are customer feedback and ratings about products, sellers, and the overall shopping experience on the Wayfair platform. These reviews help potential buyers make informed decisions by sharing real-life experiences with products and services. Customers typically rate products on a scale (often 1 to 5 stars) and may include written comments about product quality, delivery, and customer service. Wayfair collects these reviews to increase transparency and trust among shoppers. Reading and considering these reviews can be a valuable part of the online shopping process.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Wayfair, and why are they important?

To thrive as a Customer Service Representative at Wayfair, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-focused attitude are essential soft skills for excelling in this role. These skills are crucial for effectively resolving customer inquiries, maintaining satisfaction, and supporting the company's reputation.

What are some common challenges faced by professionals working in Wayfair’s Reviews moderation team?

Professionals in Wayfair’s Reviews moderation team often encounter challenges such as handling a high volume of submissions while ensuring each review meets the company's guidelines for authenticity and relevance. Balancing efficiency with accuracy is crucial, as moderators need to quickly identify and address inappropriate or fraudulent content without delaying the publishing process. Additionally, team members must stay updated on evolving community standards and coordinate with customer service or technical teams to resolve complex cases. This dynamic environment requires strong attention to detail, effective communication skills, and the ability to work collaboratively under time constraints.
More about Wayfair Reviews jobs
What cities are hiring for Wayfair Reviews jobs? Cities with the most Wayfair Reviews job openings:
What states have the most Wayfair Reviews jobs? States with the most job openings for Wayfair Reviews jobs include:
Infographic showing various Wayfair Reviews job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $92,846 per year, or $44.6 per hour.

Sales Tax Specialist (US)

Scope

Manhattan, NY • Hybrid

Other

Posted 8 days ago


Job description

We are Hiring!


We have an exciting new opportunity at Scope for a Sales Tax Specialist to join our US team!


We are looking for people who can connect their own personal vision and values into some of what we do at Scope.


Our vision as a company is to become a leading force in Eyecare, with people at our core.


Please read below the full job description for the role and if this is something that you would be interested in, please click apply and a member of the Scope team will be in touch regarding your application.


Sales Tax Specialist


The Sales Tax Specialist will report to the CFO and work within the Finance team to manage all aspects of U.S. state and local sales and use tax compliance. The role is responsible for ensuring accurate and timely filing across multiple jurisdictions, managing the company's nexus footprint, supporting audits and controversy, and maintaining tax automation systems. The Specialist will partner closely with all relevant stakeholders to ensure indirect tax obligations are met and risks are proactively managed.


This is a hybrid role based out of the New York City office.



Key Responsibilities:


Compliance & Reporting

  • Prepare, review, and file multi-state sales and use tax returns (monthly, quarterly, and annual cycles) across 30+ jurisdictions.
  • Calculate tax liabilities, review GL account reconciliations, and ensure timely remittance to taxing authorities.
  • Maintain a compliance calendar and monitor filing deadlines, extensions, and payment due dates.
  • Manage exemption certificate collection, validation, and storage - preferably with experience using a certificate management system (e.g. Avalara CertCapture, EXEMPTAX, or similar).

Nexus & Taxability Analysis

  • Monitor the company's economic nexus footprint across all States and applicable territories following South Dakota v. Wayfair.
  • Research product and service taxability questions and document conclusions in internal tax memos.
  • Evaluate the tax impact of new products, services, business lines, and acquisitions.

Audit & Controversy

  • Serve as the primary point of contact for State and local sales tax audits; coordinate document requests and draft responses.
  • Identify and quantify potential audit exposures; recommend and implement risk mitigation strategies.
  • Manage voluntary disclosure agreements (VDAs) and amended filings where required.

Systems & Technology

  • Recommend, administer and maintain tax automation software (Avalara AvaTax, Vertex O Series, or equivalent) including rate updates, product mappings, and nexus settings.
  • Partner with IT and ERP teams on system upgrades, integrations, and testing for sales tax logic.
  • Develop and maintain standard operating procedures for all compliance processes.

Cross-Functional Support

  • Advise internal stakeholders (Sales, Operations, Finance) on sales tax implications of transactions and contracts.
  • Support the annual tax provision process by providing accurate indirect tax accrual data.
  • Assist with due diligence on mergers and acquisitions from an indirect tax perspective.



Qualifications:

  • Bachelor's degree in Accounting, Finance, Business Administration, or an equivalent qualification.
  • CMI (Certified Member of the Institute for Professionals in Taxation) designation preferred, or active pursuit.


Specific Knowledge, Skills and Experience:

  • 3-5 years of direct, hands-on U.S. sales and use tax compliance experience.
  • Working knowledge of multi-state nexus rules, including economic nexus thresholds post-Wayfair.
  • Experience with a major tax automation platform (Avalara, Vertex, Thomson Reuters ONESOURCE, or similar).
  • Familiarity with Streamlined Sales Tax (SST) registration and compliance.
  • Proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, data validation).
  • Experience with ERP systems such as SAP, Oracle NetSuite, or Microsoft Dynamics desirable.
  • Exposure to marketplace facilitator rules and e-commerce or SaaS taxability a plus.
  • Strong analytical and problem-solving skills with superior attention to detail.
  • Ability to manage multiple concurrent deadlines under pressure.
  • Excellent written and verbal communication skills; able to explain tax concepts to non-tax stakeholders.
  • Energetic, self-motivated, and committed to continuous learning and process improvement.
  • Committed to good corporate governance, integrity, and professional discretion.


Scope provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.