ZipRecruiter

Log In

1

Wayfair Reviews Jobs (NOW HIRING)

HANSGROHE

eCommerce Merchandising Analyst

Alpharetta, GA · On-site

$80K - $100K/yr

... Wayfair Partner Home, Home Depot IDM, Costco.com). * Support the execution of Enhanced Content (A+), product variations, and review programs to improve conversion and customer understanding. * Ensure ...

Scope

Prepare, review, and file multi-state sales and use tax returns (monthly, quarterly, and annual ... Wayfair. * Research product and service taxability questions and document conclusions in internal ...

Kingston Brass

E-commerce Data Admin Clerk

Ontario, CA · On-site

$18 - $21/hr

... Home Depot, Target, Wayfair... and other portals. - Processing orders via web portal and EDI ... for accuracy. - Review and monitor open order reports to ensure all purchase orders ship as ...

Nift

Accountant

... Wayfair and Twitter, we are poised for exponential growth and ready to demonstrate impact on a ... Review and approve AP/AR entries for accuracy and completeness prior to management review * Prepare ...

Pop-A-Shot

Customer Service Rep

Peoria, IL

$15.75 - $21.25/hr

Selling channels (Fanatics, Wayfair, etc), shipping claims, merchandising, etc. ? Monitor off-site ... Have this completed 1 month from review date. ? Maintain the Orders not Fulfilled Report daily to ...

Later

Senior Security Engineer

Boston, MA · On-site +1

$124K - $170K/yr

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Support application security efforts, including secure design reviews, threat modeling, code review ...

Later

Senior Security Engineer

Vancouver, WA · Remote

$119K - $164K/yr

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Support application security efforts, including secure design reviews, threat modeling, code review ...

Generic Company

Be Seen First

Product Marketing Manager - Water Filtration & E-Commerce

Lake Oswego, OR · On-site

$90K - $120K/yr

... Wayfair, and other digital channels. Marketing & Sales Enablement * Develop product positioning ... Customer review ratings and quality metrics * Inventory turns and forecast accuracy

Later

Lead IT Specialist

Boston, MA · On-site

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Vendor classification and risk review inputs (in partnership with Security/Legal) Team ...

Dax International

Associate Warehouse

Hialeah, FL · On-site

$17/hr

Management of orders from platforms such as Amazon, Wayfair, Walmart, Shopify, Lowe's, Cymax, among others: reviewing, preparing, labeling, and shipping products. * Coordination of shipments through ...

Generic Company

Be Seen First

Product Marketing Manager - Water Filtration & E-Commerce

Lake Oswego, OR · On-site

$90K - $120K/yr

... Wayfair, and other digital channels. Marketing & Sales Enablement * Develop product positioning ... Customer review ratings and quality metrics * Inventory turns and forecast accuracy

next page

Showing results 1-20

All JobsWayfair Reviews Jobs

Wayfair Reviews information

See salary details

$52.5K

$92.8K

$132.5K

How much do wayfair reviews jobs pay per year?

As of Jul 31, 2026, the average yearly pay for wayfair reviews in the United States is $92,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What is the difference between Wayfair Reviews vs Customer Service Representative?

AspectWayfair ReviewsCustomer Service Representative
Required CredentialsTypically no formal credentials; focus on customer feedback and experienceHigh school diploma or equivalent; communication skills essential
Work EnvironmentOnline platform, remote or office-basedCall centers, offices, or remote
Industry UsageCustomer feedback and reputation management for WayfairHandling customer inquiries, complaints, and support
Search & Comparison IntentReviews of Wayfair's customer service qualityCustomer service roles and responsibilities

Wayfair Reviews focus on customer feedback about Wayfair's services, while Customer Service Representatives handle direct customer interactions. Both are integral to customer experience but serve different functions within the industry.

Is working for Wayfair legit?

Wayfair reviews as an employer are mixed, with some employees citing positive experiences and others reporting concerns about management and work environment. It is a legitimate company that offers roles in customer service, warehouse, and corporate positions, often requiring skills in logistics, communication, and technology. Job seekers should research current reviews and verify job postings to ensure authenticity.

What are Wayfair reviews?

Wayfair reviews are customer feedback and ratings about products, sellers, and the overall shopping experience on the Wayfair platform. These reviews help potential buyers make informed decisions by sharing real-life experiences with products and services. Customers typically rate products on a scale (often 1 to 5 stars) and may include written comments about product quality, delivery, and customer service. Wayfair collects these reviews to increase transparency and trust among shoppers. Reading and considering these reviews can be a valuable part of the online shopping process.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Wayfair, and why are they important?

To thrive as a Customer Service Representative at Wayfair, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-focused attitude are essential soft skills for excelling in this role. These skills are crucial for effectively resolving customer inquiries, maintaining satisfaction, and supporting the company's reputation.

Does Wayfair have work from home?

Wayfair offers remote work opportunities for certain roles, including customer service and sales positions, which often require strong communication skills and familiarity with online tools. The availability of work-from-home options depends on the specific job and department, and some roles may require in-office presence or hybrid arrangements.

How much does Wayfair pay?

Wayfair offers a range of positions with pay rates varying by role, experience, and location. Entry-level roles such as warehouse associates typically start around minimum wage, while customer service and technical roles may pay higher, often between $15 and $25 per hour. Compensation can also include benefits and bonuses depending on the position and employment status.

What are some common challenges faced by professionals working in Wayfair’s Reviews moderation team?

Professionals in Wayfair’s Reviews moderation team often encounter challenges such as handling a high volume of submissions while ensuring each review meets the company's guidelines for authenticity and relevance. Balancing efficiency with accuracy is crucial, as moderators need to quickly identify and address inappropriate or fraudulent content without delaying the publishing process. Additionally, team members must stay updated on evolving community standards and coordinate with customer service or technical teams to resolve complex cases. This dynamic environment requires strong attention to detail, effective communication skills, and the ability to work collaboratively under time constraints.

Does Wayfair provide equipment to work from home?

Wayfair offers remote work opportunities for certain roles, and some positions may include providing equipment such as laptops or other necessary tools. The availability of equipment depends on the specific job and department requirements.
More about Wayfair Reviews jobs
What cities are hiring for Wayfair Reviews jobs? Cities with the most Wayfair Reviews job openings:
What states have the most Wayfair Reviews jobs? States with the most job openings for Wayfair Reviews jobs include:
What job categories do people searching Wayfair Reviews jobs look for? The top searched job categories for Wayfair Reviews jobs are:
Wayfair Reviews jobs near you
Infographic showing various Wayfair Reviews job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $92,846 per year, or $44.6 per hour.

Ecommerce Account Coordinator

The Step2 Company, LLC

Streetsboro, OH • On-site

$18.75 - $24.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

ROLE SUMMARY

The eCommerce Account Coordinator is the day-to-day operational support to our Amazon and Wayfair global businesses. This role combines platform expertise, analytical thinking, and strong cross-functional coordination to protect and grow Step2's pure play ecommerce presence — maintaining listing integrity, resolving operational issues, managing promotions, and ensuring Step2 competes at full strength on the world's largest eCommerce platforms. New item setup is owned by the eCommerce Merchandising team; this role focuses on account health, commercial operations, and performance optimization for the existing catalog.


KEY RESPONSIBILITIES

  • Account Management Serve as the primary operator of Amazon Vendor Central and Wayfair Partner Home across all Step2 markets (US, CA, MX) — maintaining account health and ensuring listings are accurate, compliant, and retail-ready.
  • PDP Monitoring & Optimization Conduct regular 80/20 ASIN reviews utilizing internal PDP monitor tools — monitoring top-performing products for content gaps, suppressed listings, and competitive threats; driving resolution with urgency.
  • Listing Health Monitor and resolve suppressed or stranded listings — identify root causes and partner with internal teams and retailers to resolve quickly.
  • Case Management Manage and track Amazon Vendor Central and Wayfair Partner Home cases (RBS and other) — escalate appropriately and close the loop with stakeholders.
  • Launch Support - Validate new listing accuracy after item syndication by ecommerce merchandising team and syndicate PDP content updates as they become available
  • Pricing Compliance - Monitor pricing across Amazon and competitive platforms — flag disruptive retail pricing and coordinate enforcement with sales and sales support teams
  • Documentation & Process - Maintain key operational documentation and trackers in organization’s project management tools— item readiness, pricing, promotional calendars, and account health logs.
  • Regulatory Compliance – Complete direct validation compliance submission process in collaboration with the Product Safety team and test lab to avoid product suppression
  • Cross-Functional Coordination - Partner regularly with Merchandising, Creative, Sales, Product Safety, Product Quality and Commercial teams to ensure Amazon is aligned with broader business priorities.

WHAT SUCCESS LOOKS LIKE

  • Amazon account health metrics are consistently green across all markets
  • Suppressed or stranded listings are identified and resolved quickly — minimal time-to-fix
  • Top ASINs are reviewed regularly; content and performance gaps are caught and closed proactively
  • Develop collaborative relationships with retailer customer success managers to escalate and resolve platform issues
  • Pricing is monitored and disruptions are escalated and resolved promptly
  • Weekly reporting is delivered on time with clear, actionable insights


QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

  • Bachelor's degree in Business, Marketing, Communications, or a related field preferred
  • 1–3 years of experience in e-commerce, Amazon Vendor Central, or retail operations
  • Working knowledge of Amazon Vendor Central and Wayfair Partner Home and its tools/processes; experience with multi-country accounts a plus
  • Strong Excel or Google Sheets skills (pivot tables, v-lookups, data analysis)
  • Working experience with product syndication, digital shelf monitoring, and project management tools
  • Detail-oriented, self-starter with excellent organizational and follow-through skills
  • Proven ability to establish, nurture, and maintain strong relationships with stakeholders and team members to drive collaboration, trust, and long-term success
  • Demonstrated ability to analyze data, identify patterns and trends to support informed decision-making and problem-solving
  • Comfortable working in a fast-paced environment and juggling multiple competing priorities

WORK ENVIRONMENT

This position will perform most job duties in an office environment where using a computer, software applications, telephone, printer, etc. are essential.

FLSA Status:

Exempt

What are the perks?

Paid Parental Leave

401k with Employer Match

Company Paid Life & Disability Insurance

Adoption Assistance

Medical, Dental and Vision

Employee Discount

10 Paid Holidays

Advancement Opportunities


Join our family!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

#LI-Hybrid

Apply