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Wayfair Reviews Jobs (NOW HIRING)

Wayfair

Transportation Specialist

Burlington, NJ

$22 - $23.50/hr

Review and scrub daily route publishing for accuracy, including identifying issues like address ... Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal ...

LHH US

Ecommerce Operations Specialist

High Point, NC

$50K - $60K/yr

Handle order status inquiries and product requests from Wayfair. * Review pricing accuracy and resolve invoice chargebacks. * Monitor inventory availability and site audits for data accuracy.

LHH US

Ecommerce Operations Specialist

High Point, NC

$50K - $60K/yr

Handle order status inquiries and product requests from Wayfair. * Review pricing accuracy and resolve invoice chargebacks. * Monitor inventory availability and site audits for data accuracy.

Wayfair

Retail Cabinetry Design Lead

Atlanta, GA

$71K - $77K/yr

Help increase local awareness of Wayfair's cabinetry offering and support lead generation efforts to drive qualified traffic. * Support Ordering and Escalations: Review renderings for accuracy, guide ...

Granite Gold Inc.

Marketplace Growth Manager

Poway, CA · Remote

$115K - $130K/yr

... Wayfair. This is a fully remote role. ABOUT THE ROLE: Granite Gold is a category leader in stone ... Manage external ecommerce and advertising agency relationships -- set expectations, review ...

Granite Gold Inc.

Marketplace Growth Manager

Poway, CA · Remote

$115K - $130K/yr

... Wayfair. This is a fully remote role. ABOUT THE ROLE: Granite Gold is a category leader in stone ... Manage external ecommerce and advertising agency relationships -- set expectations, review ...

Private B2B Wholesale & Ecommerce Co.

Be Seen First

VP OF SALES / HEAD OF REVENUE

Commerce, CA · On-site

$90K - $120K/yr

Faire * Wayfair * Etsy * eBay * Magento B2B Ecommerce * AI-powered product content and ... Pipeline reviews * Account strategy discussions * Performance management * Hiring and onboarding

Private B2B Wholesale & Ecommerce Co.

Be Seen First

AI Ecommerce & Marketplace Content Manager

Commerce, CA · On-site

$25 - $35/hr

Reviewing AI-generated content for accuracy * Maintaining brand consistency * Improving search ... Wayfair * Faire * Etsy * eBay * Shopify * Magento 2 B2B Responsibilities include: * Listing ...

Lifetime Brands

Web Content Assistant

Garden City, NY · On-site

$45K - $50K/yr

... Amazon, Wayfair etc. Coordinate with Category managers, Sales, Direct to Consumer groups to ... review required product information from category management teams Work with online retailers ...

Kingston Brass

Be Seen First

E-commerce Data Admin Clerk

Ontario, CA · On-site

$18 - $21/hr

... Home Depot, Target, Wayfair... and other portals. - Processing orders via web portal and EDI ... for accuracy. - Review and monitor open order reports to ensure all purchase orders ship as ...

American Textile Company

eCommerce Strategist I

Duquesne, PA · On-site

$77.10K - $88.90K/yr

... Wayfair, Overstock, Rakuten or eBay is a plus PHYSICAL DEMANDS: • Ability to withstand prolonged ... For further information, please review the Know Your Rights notice from the Department of Labor.

Keter North America

Demand Planner

Atlanta, GA · On-site

... g., Amazon, Wayfair) to develop accurate demand forecasts for our diverse product portfolio ... Review POS data from retailer websites/vendor portals to generate weekly/monthly reports, providing ...

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All JobsWayfair Reviews Jobs

Wayfair Reviews information

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$52.5K

$92.8K

$132.5K

How much do wayfair reviews jobs pay per year?

As of May 30, 2026, the average yearly pay for wayfair reviews in the United States is $92,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Wayfair, and why are they important?

To thrive as a Customer Service Representative at Wayfair, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-focused attitude are essential soft skills for excelling in this role. These skills are crucial for effectively resolving customer inquiries, maintaining satisfaction, and supporting the company's reputation.

What are some common challenges faced by professionals working in Wayfair’s Reviews moderation team?

Professionals in Wayfair’s Reviews moderation team often encounter challenges such as handling a high volume of submissions while ensuring each review meets the company's guidelines for authenticity and relevance. Balancing efficiency with accuracy is crucial, as moderators need to quickly identify and address inappropriate or fraudulent content without delaying the publishing process. Additionally, team members must stay updated on evolving community standards and coordinate with customer service or technical teams to resolve complex cases. This dynamic environment requires strong attention to detail, effective communication skills, and the ability to work collaboratively under time constraints.

What are Wayfair reviews?

Wayfair reviews are customer feedback and ratings about products, sellers, and the overall shopping experience on the Wayfair platform. These reviews help potential buyers make informed decisions by sharing real-life experiences with products and services. Customers typically rate products on a scale (often 1 to 5 stars) and may include written comments about product quality, delivery, and customer service. Wayfair collects these reviews to increase transparency and trust among shoppers. Reading and considering these reviews can be a valuable part of the online shopping process.

What is the difference between Wayfair Reviews vs Customer Service Representative?

AspectWayfair ReviewsCustomer Service Representative
Required CredentialsTypically no formal credentials; focus on customer feedback and experienceHigh school diploma or equivalent; communication skills essential
Work EnvironmentOnline platform, remote or office-basedCall centers, offices, or remote
Industry UsageCustomer feedback and reputation management for WayfairHandling customer inquiries, complaints, and support
Search & Comparison IntentReviews of Wayfair's customer service qualityCustomer service roles and responsibilities

Wayfair Reviews focus on customer feedback about Wayfair's services, while Customer Service Representatives handle direct customer interactions. Both are integral to customer experience but serve different functions within the industry.

More about Wayfair Reviews jobs
What cities are hiring for Wayfair Reviews jobs? Cities with the most Wayfair Reviews job openings:
What states have the most Wayfair Reviews jobs? States with the most job openings for Wayfair Reviews jobs include:
What job categories do people searching Wayfair Reviews jobs look for? The top searched job categories for Wayfair Reviews jobs are:
Wayfair Reviews jobs near you
Infographic showing various Wayfair Reviews job openings in the United States as of May 2026, with employment types broken down into 89% Part Time, and 11% Temporary. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $92,846 per year, or $44.6 per hour.
Transportation Specialist

Transportation Specialist

Wayfair

Burlington, NJ

$22 - $23.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Wayfair rating

6.3

Company rating: 6.3 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

32nd of 58 rated furniture retailers

Job description

Transportation Specialist

Location: Burlington, NJ | Department: HDO Operations | Job Type: Full-time | Pay: $22.00 - $24.00

Shift: Sunday - Wednesday 6am - 4:30pm


About the Role: Your Impact

As a Transportation Specialist, you are a critical link in Wayfair's logistics network, responsible for optimizing the supply chain and ensuring the timely and cost-effective delivery of goods. You are the key contact for coordinating and managing the movement of freight, maintaining precise inventory fidelity in warehouse systems, and proactively resolving transportation issues. Your primary goal is to ensure "perfect" orders run smoothly from the moment they're received at the terminal until they are dispatched for final-mile delivery.

Why Join Our Team? (Your Perks & Growth)


  • Competitive Pay: The listed pay rate/range is just the start with potential for OT, shift differential, and bonuses. 

  • Comprehensive Benefits: Potential for medical, dental, vision, 401 (k) match, and paid time off based on role type.

  • Safety First Culture: We are relentlessly focused on a safe work environment for all employees.

  • Growth Opportunities: We value data-driven decisions and promote from within, offering clear paths for career advancement in operations, team leadership, and management.

What You’ll Do (Core Responsibilities)

Your duties focus on logistics execution, inventory reconciliation, and route management:

  • Route & Dispatch Management: Review and scrub daily route publishing for accuracy, including identifying issues like address discrepancies, cube issues, and geocode problems. Assign drivers and tablets to routes. Oversee loadout processes, including troubleshooting driver questions and managing rescheduled stops.

  • Exception & Inventory Reconciliation: Identify and reconcile inbound and outbound exceptions (e.g., damage, short shipments, mis-shipments, overweight cartons). Monitor inventory accuracy and perform regular scrubs of cycle count results. Inventory and process freight returning after a missed or refused delivery.

  • Reverse Logistics & Paperwork: Manage reverse logistics by setting up schedules for outgoing freight (returns, liquidation, donation, disposal) and maintaining carrier relationships. Print any necessary paperwork for delivery teams (e.g., BOLs), correcting errors as needed.

  • Communication & Reporting: Write and distribute an "end of shift" report to all terminal staff and necessary partner teams. Communicate with routing teams regarding route data, capacity, and stop adjustments. Support Customer Service and other partner teams to maintain high customer satisfaction.

  • Operational Support: Assist with direct warehouse tasks (e.g., loading/unloading, deluxing, picking) when staffing levels require additional support. Maintain a clean and organized work area.

What You’ll Need (Minimum Requirements)

  • Experience: 2+ years of relevant experience in a similar role is required. Experience in Logistics or Transportation is highly preferred. A BA/BS is preferred.

  • Skills: Strong written and verbal communication skills with a strong customer-centric approach. Ability to multitask and navigate through various systems and tools. Must be well-organized and detail-oriented.

  • Technical Acumen: Comfort with Microsoft Office and learning new technologies. Proficiency with systems like Descartes and other inventory/order processing software is a plus.

  • Physical Capability: 

    • The ability to stand, walk, bend, lift, and work a full shift (8+ hours a day) in a dynamic, non-climate-controlled warehouse environment.

    • The ability to frequently lift and move merchandise up to 75+ lbs. unassisted.

  • Education/Experience (Preferred): High School diploma or GED is preferable. Previous warehouse experience is preferable.


Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Technical Assistance?
For more information about applying for a career at wayfair, visit our FAQ page here.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com. 

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About Wayfair

Sourced by ZipRecruiter

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

2002

Social media

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