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Wayfair Reviews Jobs (NOW HIRING)

Keter North America

Demand Planner

Atlanta, GA · On-site

... g., Amazon, Wayfair) to develop accurate demand forecasts for our diverse product portfolio ... Review POS data from retailer websites/vendor portals to generate weekly/monthly reports, providing ...

Pop-A-Shot

Customer Service Rep

Peoria, IL

$15.75 - $21.25/hr

Selling channels (Fanatics, Wayfair, etc), shipping claims, merchandising, etc. ? Monitor off-site ... Have this completed 1 month from review date. ? Maintain the Orders not Fulfilled Report daily to ...

Nift

Staff Accountant

$56.30K - $74.20K/yr

... Wayfair and Twitter, we are poised for exponential growth and ready to demonstrate impact on a ... Review and approve AP/AR entries for accuracy and completeness prior to management review * Prepare ...

Dax International

Associate Warehouse

Hialeah, FL · On-site

$17/hr

Management of orders from platforms such as Amazon, Wayfair, Walmart, Shopify, Lowe's, Cymax, among others: reviewing, preparing, labeling, and shipping products. * Coordination of shipments through ...

Dax International

Associate Warehouse

Miami, FL · On-site

$17/hr

Management of orders from platforms such as Amazon, Wayfair, Walmart, Shopify, Lowe's, Cymax, among others: reviewing, preparing, labeling, and shipping products. * Coordination of shipments through ...

Later

Domain Architect

Boston, MA · On-site

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Provide technical mentorship and architectural reviews to ensure strong engineering standards and ...

Later

Domain Architect

Los Angeles, CA · On-site

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Provide technical mentorship and architectural reviews to ensure strong engineering standards and ...

ZLINE

Warranty Specialist (Reno, NV)

Reno, NV · On-site

... Wayfair, among many reputable dealers and retailers nationwide, to market and sell luxury ... You will also review and process service requests, track the timely ordering of parts, and ...

ZLINE

Warranty Specialist (Reno, NV)

Reno, NV · On-site

... Wayfair, among many reputable dealers and retailers nationwide, to market and sell luxury ... You will also review and process service requests, track the timely ordering of parts, and ...

Z Line

Warranty Specialist (Reno, NV)

Reno, NV

... Wayfair, among many reputable dealers and retailers nationwide, to market and sell luxury ... You will also review and process service requests, track the timely ordering of parts, and ...

Later

Domain Architect

New York, NY · On-site

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Provide technical mentorship and architectural reviews to ensure strong engineering standards and ...

Later

Domain Architect

Chicago, IL · On-site

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Provide technical mentorship and architectural reviews to ensure strong engineering standards and ...

Blum, Inc

E-Commerce Manager

Stanley, NC · On-site

$80K - $90K/yr

Monitor reviews, ratings, and customer feedback; initiate corrective actions when needed ... Wayfair, etc.) strongly preferred. * Experience working with e-commerce brand accelerators like ...

ZLINE

Warranty Specialist (Reno, NV)

Reno, NV · On-site

... Wayfair, among many reputable dealers and retailers nationwide, to market and sell luxury ... You will also review and process service requests, track the timely ordering of parts, and ...

Later

Influencer Marketing Account Lead

New York, NY · On-site

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Facilitate strategic business reviews and campaign reporting that translate performance into ...

Nift

$19 - $25.50/hr

... reviewing applications/profiles and sourcing candidates for a variety of roles. The role also ... Wayfair and Twitter, we are poised for exponential growth and ready to demonstrate impact on a ...

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All JobsWayfair Reviews Jobs

Wayfair Reviews information

See salary details

$52.5K

$92.8K

$132.5K

How much do wayfair reviews jobs pay per year?

As of May 31, 2026, the average yearly pay for wayfair reviews in the United States is $92,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Wayfair, and why are they important?

To thrive as a Customer Service Representative at Wayfair, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-focused attitude are essential soft skills for excelling in this role. These skills are crucial for effectively resolving customer inquiries, maintaining satisfaction, and supporting the company's reputation.

What are some common challenges faced by professionals working in Wayfair’s Reviews moderation team?

Professionals in Wayfair’s Reviews moderation team often encounter challenges such as handling a high volume of submissions while ensuring each review meets the company's guidelines for authenticity and relevance. Balancing efficiency with accuracy is crucial, as moderators need to quickly identify and address inappropriate or fraudulent content without delaying the publishing process. Additionally, team members must stay updated on evolving community standards and coordinate with customer service or technical teams to resolve complex cases. This dynamic environment requires strong attention to detail, effective communication skills, and the ability to work collaboratively under time constraints.

What are Wayfair reviews?

Wayfair reviews are customer feedback and ratings about products, sellers, and the overall shopping experience on the Wayfair platform. These reviews help potential buyers make informed decisions by sharing real-life experiences with products and services. Customers typically rate products on a scale (often 1 to 5 stars) and may include written comments about product quality, delivery, and customer service. Wayfair collects these reviews to increase transparency and trust among shoppers. Reading and considering these reviews can be a valuable part of the online shopping process.

What is the difference between Wayfair Reviews vs Customer Service Representative?

AspectWayfair ReviewsCustomer Service Representative
Required CredentialsTypically no formal credentials; focus on customer feedback and experienceHigh school diploma or equivalent; communication skills essential
Work EnvironmentOnline platform, remote or office-basedCall centers, offices, or remote
Industry UsageCustomer feedback and reputation management for WayfairHandling customer inquiries, complaints, and support
Search & Comparison IntentReviews of Wayfair's customer service qualityCustomer service roles and responsibilities

Wayfair Reviews focus on customer feedback about Wayfair's services, while Customer Service Representatives handle direct customer interactions. Both are integral to customer experience but serve different functions within the industry.

More about Wayfair Reviews jobs
What cities are hiring for Wayfair Reviews jobs? Cities with the most Wayfair Reviews job openings:
What states have the most Wayfair Reviews jobs? States with the most job openings for Wayfair Reviews jobs include:
What job categories do people searching Wayfair Reviews jobs look for? The top searched job categories for Wayfair Reviews jobs are:
Wayfair Reviews jobs near you
Infographic showing various Wayfair Reviews job openings in the United States as of May 2026, with employment types broken down into 89% Part Time, and 11% Temporary. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $92,846 per year, or $44.6 per hour.

E-Commerce Customer Service Specialist

Jayakas

High Point, NC • On-site

$18 - $25/hr

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Position Summary
BingLtd. is seeking a highly organized, customer-focused E-Commerce Customer Service Specialist to support our growing butcher block countertop and related wood products business.
This role is responsible for providing fast, accurate, and professional support to online customers purchasing butcher block countertops, table tops, shelves, and related wood products. Communication channels include phone, email, website chat, marketplace messages, and social media. You will work closely with sales, warehouse, shipping, and purchasing teams to ensure an excellent customer experience and order accuracy.
Key Responsibilities
  • Manage pre- and post-sale customer inquiries across multiple channels (phone, email, live chat, and online marketplaces).
  • Assist customers with product selection, wood species options, sizes, dimensions, finishes, shipping lead times, installation questions, returns, and warranty issues.
  • Provide recommendations for complementary products such as kitchen island posts, corbels, and floating shelves.
  • Review and process website and marketplace orders accurately, including verifying product specifications, shipping information, freight requirements, and inventory.
  • Coordinate with warehouse and shipping departments for timely order fulfillment.
  • Monitor order status and communicate delays, backorders, damage claims, or shipping issues to customers promptly.
  • Maintain product knowledge on various wood species (hevea, maple, oak, acacia, teak, birch) and care instructions.
  • Respond to customer messages and reviews from the company website, Amazon, Walmart, Wayfair, Etsy, and other online sales channels.
  • Enter notes and update customer interactions in CRM or order management systems.

Qualifications Required Qualifications
  • High school diploma or equivalent required (associate degree preferred).
  • 2+ years of customer service, e-commerce support, inside sales, or order processing experience.
  • Strong written and verbal communication skills.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Strong problem-solving and conflict resolution skills.
  • Comfortable working with dimensions, measurements, and product specifications.
  • Proficient in Google Gmail, Chat, Docs, Sheets as well as CRM systems, E-commerce platforms, and order management and inventory software.

Preferred Experience
  • Experience with online retail, home improvement, furniture, cabinetry, woodworking, or building materials.
  • Familiarity with LTL freight shipping and oversized product delivery.
  • Experience with platforms such as Shopify, BigCommerce, Finale Inventory, HubSpot, or Zoho CRM.
  • Knowledge of butcher block countertop installation, care, or woodworking products.

Ideal Candidate Traits
  • Friendly and patient with customers.
  • Detail-oriented and highly organized.
  • Able to remain calm under pressure.
  • Team player with strong follow-through.
  • Motivated to help grow Bing Ltd.'s butcher block countertop division.

Benefits:
Retirement plan, dental, vision, life insurance, critical illness, short term disability, paid time off and paid holidays.

Apply