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Wayfair Reviews Jobs (NOW HIRING)

E-Commerce Manager

Stanley, NC · On-site

$80K - $90K/yr

Monitor reviews, ratings, and customer feedback; initiate corrective actions when needed ... Wayfair, etc.) strongly preferred. * Experience working with e-commerce brand accelerators like ...

Apply Early

... Wayfair, among many reputable dealers and retailers nationwide, to market and sell luxury ... You will also review and process service requests, track the timely ordering of parts, and ...

Apply Early

... Wayfair, among many reputable dealers and retailers nationwide, to market and sell luxury ... You will also review and process service requests, track the timely ordering of parts, and ...

... Wayfair, among many reputable dealers and retailers nationwide, to market and sell luxury ... You will also review and process service requests, track the timely ordering of parts, and ...

Product Manager

Huntington Beach, CA · On-site

$75K - $95K/yr

Our products are featured on top marketplaces such as Amazon, Walmart, Home Depot, Wayfair, and ... Determine product pricing by utilizing market research data, reviewing production and sales costs ...

... Wayfair, among many reputable dealers and retailers nationwide, to market and sell luxury ... You will also review and process service requests, track the timely ordering of parts, and ...

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... reviews, performance reports, growth plans, attribution insights, and creator marketing roadmaps.

Review AP transactions, manage vendor relationships, and oversee 1099 reporting * Calculate and support sales & use tax filings across 27 states, including Wayfair nexus considerations * Manage ...

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Lead high-impact client engagements including executive business reviews, strategic planning ...

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Lead strategic business reviews (SBRs) and campaign wrap reports, delivering insights that shape ...

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Lead high-impact client engagements including executive business reviews, strategic planning ...

We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and ... Leverage reviews, community feedback, and behavioral data to identify friction points and inform ...

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Showing results 1-20

Wayfair Reviews information

See salary details

$52.5K

$92.8K

$132.5K

How much do wayfair reviews jobs pay per year?

As of Jun 30, 2026, the average yearly pay for wayfair reviews in the United States is $92,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What is the difference between Wayfair Reviews vs Customer Service Representative?

AspectWayfair ReviewsCustomer Service Representative
Required CredentialsTypically no formal credentials; focus on customer feedback and experienceHigh school diploma or equivalent; communication skills essential
Work EnvironmentOnline platform, remote or office-basedCall centers, offices, or remote
Industry UsageCustomer feedback and reputation management for WayfairHandling customer inquiries, complaints, and support
Search & Comparison IntentReviews of Wayfair's customer service qualityCustomer service roles and responsibilities

Wayfair Reviews focus on customer feedback about Wayfair's services, while Customer Service Representatives handle direct customer interactions. Both are integral to customer experience but serve different functions within the industry.

What are Wayfair reviews?

Wayfair reviews are customer feedback and ratings about products, sellers, and the overall shopping experience on the Wayfair platform. These reviews help potential buyers make informed decisions by sharing real-life experiences with products and services. Customers typically rate products on a scale (often 1 to 5 stars) and may include written comments about product quality, delivery, and customer service. Wayfair collects these reviews to increase transparency and trust among shoppers. Reading and considering these reviews can be a valuable part of the online shopping process.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Wayfair, and why are they important?

To thrive as a Customer Service Representative at Wayfair, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-focused attitude are essential soft skills for excelling in this role. These skills are crucial for effectively resolving customer inquiries, maintaining satisfaction, and supporting the company's reputation.

What are some common challenges faced by professionals working in Wayfair’s Reviews moderation team?

Professionals in Wayfair’s Reviews moderation team often encounter challenges such as handling a high volume of submissions while ensuring each review meets the company's guidelines for authenticity and relevance. Balancing efficiency with accuracy is crucial, as moderators need to quickly identify and address inappropriate or fraudulent content without delaying the publishing process. Additionally, team members must stay updated on evolving community standards and coordinate with customer service or technical teams to resolve complex cases. This dynamic environment requires strong attention to detail, effective communication skills, and the ability to work collaboratively under time constraints.
More about Wayfair Reviews jobs
What cities are hiring for Wayfair Reviews jobs? Cities with the most Wayfair Reviews job openings:
What states have the most Wayfair Reviews jobs? States with the most job openings for Wayfair Reviews jobs include:
Infographic showing various Wayfair Reviews job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $92,846 per year, or $44.6 per hour.

$20.75 - $26.75/hr

Full-time

Posted 19 days ago

Be an early applicant


Job description

About The Institutes

Located in beautiful Malvern, Pennsylvania, The Institutes® are a not-for-profit comprised of diverse affiliates that educate, elevate, and connect people in the essential disciplines of risk management and insurance. Through products and services offered by our nearly 20 affiliated business units, people and organizations are empowered to help those in need with a focus on understanding, predicting, and preventing losses to create a more resilient world.

Additionally, we understand the importance of work-life balance—in 2025 Philly.com named us a Top Workplace for the tenth year and USA Today named us a USA Top Workplace for the fourth year. We provide excellent benefits and a friendly, team-focused work environment to drive employee engagement.

Accounts Payable Specialist

The Accounts Payable Specialist is responsible for all aspects of processing vendor invoices, invoice discrepancy identification and resolution, vendor inquiries and discounts. The Accounts Payable Specialist is responsible for the delivery of ReqLogic training sessions or training materials to new employees and must oversee ReqLogic system maintenance or changes made by consultants. Accounts Payable Specialist must understand IRS rules governing 1099 forms and sales tax. Accounts payable interacts with all levels within and outside organization.

What You’ll Do:

  • Review, verify and process invoices timely accurately and in accordance with published disbursement schedule, internal control policies and GAAP.
  • Prepare, review, and process payments to vendors and employees via check, ACH, and/or wire transfer. Schedule payment timing incorporating company cash flow objectives. Submit weekly payment schedule to management for review.
  • Manage and resolve Accounts Payable related issues and questions independently with company personnel or vendors. Communicate with vendors and bank regarding payments, wires, ach or positive pay related issues; always verifying any changes in payee information.
  • Analyze and maintain certain general ledger account reconciliations – identify and provide rationale for variances with appropriate documentation. Review AP aging to identify and resolve potential issues.
  • Design and develop Accounts Payable training documents and train accounting staff as backup.
  • Manage and administrate ReQlogic and train others in its use: (1) Develop and implement training plan to onboard all new ReQlogic user, (2) Identify changes to IRS Form 1099 rules and liaise with consultants to implement required 1099 ReQlogic and Business Central system changes, and (3) Contact and manage resolution of ReQlogic system outage.
  • Establish guidelines for maintaining proper records, approvals, documentation, and audit trails for all transactions.
  • Participate in review and analysis of yze Vertex sales tax returns for accuracy and process the payment funding. Identify potential sales tax issues in light of IRS Wayfair rules.
  • Participate and contribute to the monthly closing process through journal entry preparation, variance analysis, or other areas, as needed.
  • Audit expense reports to identify and reconcile certain employee expense accounts.
  • Identify IRS rule changes that effect issuance of 1099 and supervise Business Central changes needed. Prepare and distribute 1099s.
  • Leverage report writing tools in existing financial applications to automate and streamline processes and reporting.
  • Participate in the annual financial audit.
  • Perform other related duties as assigned or requested.


What We’re Looking For:

  • Self-starter and ability to work independently
  • Customer service mind-set
  • Attention to detail and accuracy
  • Planning and Organizing/Time Management and ability to shift priorities
  • Strong communication and interpersonal skills with all levels within and outside organization
  • Analytical and problem-solving skills
  • Ability to work well in a high-functioning team environment

Education and Experience

  • Bachelor’s Degree preferred
  • 5+ years managing an accounts payable process and professional accounting experience
  • Proficient in MS Excel and experience with ERP system
  • Knowledge and understanding of basic GAAP principles to facilitate account coding
  • Must possess a high degree of accuracy and strong attention to detail

The Best Part? The Benefits!

To enforce the importance of work-life balance, employees enjoy excellent benefits, including:

  • 401(k) plan with company contribution up to 16%
  • Generous time off package that includes paid vacation, personal, sick, and holidays
  • Paid maternity and parental leave
  • Tuition reimbursement
  • Medical, dental, vision, and prescription coverage
  • On our Malvern campus: Free lunch every day when working on campus, onsite fitness center, and a beautiful 1.25-mile walking path!