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Wayfair Reviews Jobs (NOW HIRING)

eCommerce Specialist

Goodfield, IL · On-site

$60K - $85K/yr

Manage product launches from keyword research and product detail page development through reviews ... Support marketplace operations across Walmart Marketplace, Wayfair, and Shopify . * Identify ...

Director of Operations

Suffield, CT · On-site

$220K - $254K/yr

Meet the distinct SLA, routing, labeling, and EDI requirements of Wayfair (CastleGate/partner home ... Build the KPI infrastructure: daily operational dashboards, weekly business reviews, and root-cause ...

E-commerce Data Admin Clerk

Ontario, CA · On-site

$18 - $21/hr (+ commission)

... Home Depot, Target, Wayfair... and other portals. - Processing orders via web portal and EDI ... for accuracy. - Review and monitor open order reports to ensure all purchase orders ship as ...

Meet the distinct SLA, routing, labeling, and EDI requirements of Wayfair (CastleGate/partner home ... Build the KPI infrastructure: daily operational dashboards, weekly business reviews, and root-cause ...

Meet the distinct SLA, routing, labeling, and EDI requirements of Wayfair (CastleGate/partner home ... Build the KPI infrastructure: daily operational dashboards, weekly business reviews, and root-cause ...

Be Seen First

... Home Depot, Wayfair, eBay, and other online marketplaces * Complete marketplace-specific Excel templates and bulk upload files * Review product listings for missing, incorrect, or outdated ...

Be Seen First

... Home Depot, Wayfair, eBay, and other online marketplaces * Complete marketplace-specific Excel templates and bulk upload files * Review product listings for missing, incorrect, or outdated ...

... Wayfair, Sonos, Fanduel, SharkNinja, and Intuit to optimize spend, accelerate growth, and make ... We review general applications regularly and reach out when there's a strong fit. Even if the ...

Customer Service Rep

Peoria, IL

$15.75 - $21.25/hr

Selling channels (Fanatics, Wayfair, etc), shipping claims, merchandising, etc. ? Monitor off-site ... Have this completed 1 month from review date. ? Maintain the Orders not Fulfilled Report daily to ...

NATIONAL ACCOUNT MNGR ECOMM

$99K - $127K/yr

The assigned account portfolio includes Wayfair, Kohl's, Overstock, Ferguson, and Target. The ... Ensure ongoing optimization of product pages, enhanced content, reviews, and search visibility.

NATIONAL ACCOUNT MNGR ECOMM

Mequon, WI · On-site

$86K - $111K/yr

The assigned account portfolio includes Wayfair, Kohl's, Overstock, Ferguson, and Target. The ... Ensure ongoing optimization of product pages, enhanced content, reviews, and search visibility.

Senior Commercial Counsel

New York, NY · On-site

$200K - $240K/yr

Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators ... What you'll do * Review, redline, and negotiate a variety of outbound (sell-side) commercial ...

Senior Security Engineer

Boston, MA · On-site +1

$124K - $170K/yr

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Support application security efforts, including secure design reviews, threat modeling, code review ...

Sales Manager, Enterprise

New York, NY · On-site

$150K - $200K/yr

Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators ... Comfortable owning forecasts, running deal reviews, and driving predictable revenue outcomes

Showing results 21-40

Wayfair Reviews information

See salary details

$52.5K

$92.8K

$132.5K

How much do wayfair reviews jobs pay per year?

As of Sep 15, 2026, the average yearly pay for wayfair reviews in the United States is $92,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What are Wayfair reviews?

Wayfair reviews are customer feedback and ratings about products, sellers, and the overall shopping experience on the Wayfair platform. These reviews help potential buyers make informed decisions by sharing real-life experiences with products and services. Customers typically rate products on a scale (often 1 to 5 stars) and may include written comments about product quality, delivery, and customer service. Wayfair collects these reviews to increase transparency and trust among shoppers. Reading and considering these reviews can be a valuable part of the online shopping process.

What are the key skills and qualifications needed to thrive as a customer service representative at Wayfair?

To thrive as a Customer Service Representative at Wayfair, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-focused attitude are essential soft skills for excelling in this role. These skills are crucial for effectively resolving customer inquiries, maintaining satisfaction, and supporting the company's reputation.

What are some common challenges faced by professionals working in Wayfair’s reviews moderation team?

Professionals in Wayfair’s Reviews moderation team often encounter challenges such as handling a high volume of submissions while ensuring each review meets the company's guidelines for authenticity and relevance. Balancing efficiency with accuracy is crucial, as moderators need to quickly identify and address inappropriate or fraudulent content without delaying the publishing process. Additionally, team members must stay updated on evolving community standards and coordinate with customer service or technical teams to resolve complex cases. This dynamic environment requires strong attention to detail, effective communication skills, and the ability to work collaboratively under time constraints.

What is the difference between Wayfair Reviews vs Customer Service Representative?

AspectWayfair ReviewsCustomer Service Representative
Required CredentialsTypically no formal credentials; focus on customer feedback and experienceHigh school diploma or equivalent; communication skills essential
Work EnvironmentOnline platform, remote or office-basedCall centers, offices, or remote
Industry UsageCustomer feedback and reputation management for WayfairHandling customer inquiries, complaints, and support
Search & Comparison IntentReviews of Wayfair's customer service qualityCustomer service roles and responsibilities

Wayfair Reviews focus on customer feedback about Wayfair's services, while Customer Service Representatives handle direct customer interactions. Both are integral to customer experience but serve different functions within the industry.

More about Wayfair Reviews jobs

What cities are hiring for Wayfair Reviews jobs?

Cities with the most Wayfair Reviews job openings:

What states have the most Wayfair Reviews jobs?

States with the most job openings for Wayfair Reviews jobs include:

Infographic showing various Wayfair Reviews job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $92,846 per year, or $44.6 per hour.

eCommerce Specialist

Goodfield, IL • On-site

W3Global Inc.
Recruiting and Staffing Services • 501 - 1,000 employees

$60K - $85K/yr

Full-time

This job post has expired 4 days ago. Applications are no longer accepted.


Job description

Role: Brand Manager -eCommerce
Location:
Washington/Goodfield, IL Area
Work Arrangement: On-Site
Employment Type: Full-Time
Position Type: Individual Contributor

Position Summary

We are seeking a hands-on Brand Manager, eCommerce to manage marketplace sales operations and advertising performance across Amazon and other eCommerce platforms.

The ideal candidate will have hands-on Amazon Seller Central (3P) experience, strong knowledge of marketplace operations and Amazon Advertising, and the analytical ability to connect sales, advertising, inventory, pricing, and profitability at the SKU level.

This is an individual contributor role with no direct reports, offering significant growth potential for a high-performing eCommerce professional.

Key ResponsibilitiesMarketplace Sales & Operations
  • Manage day-to-day Amazon Seller Central operations across U.S. and international marketplaces.

  • Monitor listing health, account performance, pricing, Buy Box performance, and marketplace metrics.

  • Optimize product listings, including titles, bullet points, descriptions, backend keywords, images, A+ Content, and Brand Stores.

  • Execute digital shelf and SEO strategies to improve organic visibility and conversion.

  • Manage product launches from keyword research and product detail page development through reviews and launch advertising.

  • Analyze sales, traffic, conversion rates, competitive positioning, pricing, and marketplace trends.

  • Manage Amazon account health, compliance, case management, and ASIN-related issues.

  • Coordinate FBA inventory planning, shipment requirements, inventory allocation, and in-stock levels.

  • Manage Amazon Vine, Subscribe & Save, deals, coupons, and promotional calendars.

  • Support marketplace operations across Walmart Marketplace, Wayfair, and Shopify.

  • Identify opportunities for assortment expansion, bundling, promotions, and marketplace growth.

Advertising & Performance Marketing
  • Manage and optimize Amazon Advertising campaigns, including:

    • Sponsored Products

    • Sponsored Brands

    • Sponsored Display

  • Optimize campaigns based on ROAS, ACoS, TACoS, conversion rates, revenue, and contribution margin.

  • Analyze advertising performance and optimize keywords, bids, budgets, targeting, and campaign structures.

  • Support advertising strategies for new product launches.

  • Conduct keyword harvesting, competitive targeting, and other marketplace advertising initiatives.

  • Collaborate with marketing teams to align advertising, content, and promotional strategies.

  • Support DSP strategy and execution as applicable.

  • Monitor changes in Amazon advertising tools, formats, and marketplace best practices.

Reporting & Cross-Functional Collaboration
  • Build and maintain eCommerce performance dashboards and reports.

  • Track sales, advertising KPIs, revenue attribution, inventory, and SKU-level profitability.

  • Partner with supply chain and forecasting teams to align inventory with sales and promotional plans.

  • Collaborate with content and creative teams on product imagery, A+ Content, video, and Brand Store updates.

  • Provide regular performance reports and recommendations to leadership.

  • Support pricing and margin analysis.

  • Evaluate the impact of pricing, promotions, advertising spend, and marketplace fees on profitability.

  • Work with brand protection and legal teams on MAP compliance and unauthorized seller issues.

  • Identify process improvements and develop scalable SOPs and workflows.

Required Qualifications
  • 1-3 years of hands-on eCommerce experience.

  • Meaningful experience working directly in Amazon Seller Central, preferably in a 3P environment.

  • Strong understanding of Amazon marketplace operations, including:

    • Listing optimization

    • Pricing

    • Buy Box

    • FBA

    • Account health

    • Product launches

  • Working knowledge of Amazon Advertising, including Sponsored Products, Sponsored Brands, and Sponsored Display.

  • Strong analytical skills with the ability to translate marketplace data into actionable recommendations.

  • Experience using Amazon analytics and reporting tools.

  • Experience with eCommerce tools such as Helium 10, Jungle Scout, Amazon Brand Analytics, or similar platforms.

  • Strong Excel and data-analysis capabilities.

  • Highly detail-oriented, self-motivated, and comfortable working independently.

  • Ability to work effectively in a fast-paced, entrepreneurial environment.

  • Ability to work full-time onsite in the Washington/Goodfield, Illinois area.

Preferred Qualifications
  • Experience with a private-label or branded consumer products company.

  • Experience managing international Amazon marketplaces, including Canada, Mexico, UK, EU, or Australia.

  • Experience with Walmart Marketplace, Wayfair, or Shopify.

  • Experience with SKU-level P&L analysis and contribution margin.

  • Experience in home and office products, furniture, consumer electronics, or other hard goods.

  • Bachelor's degree in Business, Marketing, eCommerce, or a related field, or equivalent practical experience.

Ideal Candidate Profile
  • Demonstrates strong ownership and accountability for marketplace performance.

  • Comfortable working independently and making data-driven decisions.

  • Able to identify problems and develop practical solutions.

  • Comfortable working both in spreadsheets and directly within marketplace platforms.

  • Strong commercial judgment and analytical thinking.

  • Curious about the reasons behind performance trends, not just the numbers.

  • Motivated by career growth and increasing responsibility.

Career Growth

This role offers a strong growth path for an eCommerce professional who demonstrates operational excellence, commercial judgment, and cross-functional leadership. Successful performance can lead to expanded responsibilities and potential people-management opportunities within 12-18 months.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.


W3Global logo

About W3Global

Sourced by ZipRecruiter

W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Frisco, TX, US

Year founded

2006