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Wayfair Reviews Jobs (NOW HIRING)

Product Manager

Huntington Beach, CA · On-site

$75K - $95K/yr

Our products are featured on top marketplaces such as Amazon, Walmart, Home Depot, Wayfair, and ... Determine product pricing by utilizing market research data, reviewing production and sales costs ...

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Facilitate strategic business reviews and campaign reporting that translate performance into ...

Talent Acquisition Coordinator

$21 - $28.25/hr

... reviewing applications/profiles and sourcing candidates for a variety of roles. The role also ... Wayfair and Twitter, we are poised for exponential growth and ready to demonstrate impact on a ...

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Lead high-impact client engagements including executive business reviews, strategic planning ...

We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and ... Leverage reviews, community feedback, and behavioral data to identify friction points and inform ...

Senior Engineer (Platform)

Boston, MA · On-site

$113.50K - $155.90K/yr

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Continuously improve the codebase by upholding high standards for code reviews, architecture ...

... Wayfair orders are selected, packed and processed. * Read work orders, email and receive verbal ... Review and sort UPS orders, process orders by setting up and utilizing UPS stations * Select ...

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Lead high-impact client engagements including executive business reviews, strategic planning ...

Tax Senior

San Francisco, CA · On-site

$100K - $130K/yr

We're also available at Amazon , Flipkart , eBay , Wayfair and SE Asia's largest company, Shopee ... For detailed information about how we handle your data and our use of AI, please review our full ...

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Wayfair Reviews information

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$92.8K

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How much do wayfair reviews jobs pay per year?

As of Jun 1, 2026, the average yearly pay for wayfair reviews in the United States is $92,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Wayfair, and why are they important?

To thrive as a Customer Service Representative at Wayfair, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-focused attitude are essential soft skills for excelling in this role. These skills are crucial for effectively resolving customer inquiries, maintaining satisfaction, and supporting the company's reputation.

What are some common challenges faced by professionals working in Wayfair’s Reviews moderation team?

Professionals in Wayfair’s Reviews moderation team often encounter challenges such as handling a high volume of submissions while ensuring each review meets the company's guidelines for authenticity and relevance. Balancing efficiency with accuracy is crucial, as moderators need to quickly identify and address inappropriate or fraudulent content without delaying the publishing process. Additionally, team members must stay updated on evolving community standards and coordinate with customer service or technical teams to resolve complex cases. This dynamic environment requires strong attention to detail, effective communication skills, and the ability to work collaboratively under time constraints.

What are Wayfair reviews?

Wayfair reviews are customer feedback and ratings about products, sellers, and the overall shopping experience on the Wayfair platform. These reviews help potential buyers make informed decisions by sharing real-life experiences with products and services. Customers typically rate products on a scale (often 1 to 5 stars) and may include written comments about product quality, delivery, and customer service. Wayfair collects these reviews to increase transparency and trust among shoppers. Reading and considering these reviews can be a valuable part of the online shopping process.

What is the difference between Wayfair Reviews vs Customer Service Representative?

AspectWayfair ReviewsCustomer Service Representative
Required CredentialsTypically no formal credentials; focus on customer feedback and experienceHigh school diploma or equivalent; communication skills essential
Work EnvironmentOnline platform, remote or office-basedCall centers, offices, or remote
Industry UsageCustomer feedback and reputation management for WayfairHandling customer inquiries, complaints, and support
Search & Comparison IntentReviews of Wayfair's customer service qualityCustomer service roles and responsibilities

Wayfair Reviews focus on customer feedback about Wayfair's services, while Customer Service Representatives handle direct customer interactions. Both are integral to customer experience but serve different functions within the industry.

More about Wayfair Reviews jobs
What cities are hiring for Wayfair Reviews jobs? Cities with the most Wayfair Reviews job openings:
What states have the most Wayfair Reviews jobs? States with the most job openings for Wayfair Reviews jobs include:
Infographic showing various Wayfair Reviews job openings in the United States as of May 2026, with employment types broken down into 89% Part Time, and 11% Temporary. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $92,846 per year, or $44.6 per hour.
Product Manager

Product Manager

Aosom LLC

Huntington Beach, CA • On-site

$75K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Job description

ABOUT AOSOM:

Are you ready for the next phase of your career? Aosom LLC, Newsweek’s Top 500 Online Retailer, is looking for a Product Manager in Huntington Beach, CA. Founded in 2009, Aosom LLC. is a leading provider of high-quality home, lifestyle, pet, fitness, and toy products delivered through innovative e-commerce solutions. Our family of brands includes HomCom, Outsunny, Pawhut, and Soozier. Our products are featured on top marketplaces such as Amazon, Walmart, Home Depot, Wayfair, and more. With distribution centers in California, New Jersey, and Georgia, we are committed to offering exceptional customer experiences and competitive pricing. At Aosom LLC., we foster a culture of collaboration, innovation, and continuous improvement.

Job summary:

Responsible for developing and maintaining a profitable collection of products that shoppers love. Advise on the selection of catalog items, product design, product quality, and product regulatory compliance. Deliver careful, informed research, follow-up action, and outreach to aid the health of the catalog. Interface with Marketing and Supply Chain departments to attain sales goals. Product Development Manager. This position also partners with cross-functional stakeholders and team members across the organization.

Essential Functions:

Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, and product launch.

Completes tasks to achieve daily, weekly, monthly and annual company goals through collaboration and direction from the Product Manager. Closely aligns decisions, behavior and strategy to the Mission, Vision and Core Values of the company.

Ensures optimal customer experience by collecting and analyzing info on shopper preference, consumer demand, and price.

Validate popular and relevant products by meticulously analyzing market information and researching customer reviews.

Prepare and present presentations to educate, inform, and identify all product requirements, specifications, and timelines.

Assess current competitor offerings, seeking opportunities to always elevate the product for improved features, designs and functions.

Determine product pricing by utilizing market research data, reviewing production and sales costs, finalizing cost structure and margin.

Define development goals and manage key milestones by taking ownership of your project through creative problem solving and articulation of risks, to ensure the project meets all requirements and remains on track with timelines.

Collaborate with Aosom overseas office to ensure product development projects are executed within pre-defined scope and timelines.

Foster positive working relationships with overseas vendors through effective communications across various platforms of communication. (email, video calls, etc.)

Analyze market data to draft creative brief plans and provide clear direction for our creative team.

Manage calendar to ensure all critical milestones are met.

Collaborate with cross-functional groups such as Category Management, Sourcing, Vendor Management, Quality Control, Creative, and other departments to ensure successful communication and product launches.

Lead product meetings to coordinate actions and mitigate project risks.

Understand requirements for compliance, regulatory, and other standards regarding your product lines.

Be attuned to the eCommerce community daily to understand product trends, new competitor launches and define key competitors.

Collaborate daily with your manager to gather input on new product development ideas, ensuring optimal success in new product launches.

Creates and responds to analyses of product performance impacts, activities, costs, forecast, failures, liabilities, and any such relevant data in timely fashion with relevant managers and action takers.

Stays abreast of industry trends and technologies. Plans and integrate into department/team’s operations to stay relevant, competitive and improve operational efficiencies.

Perform other duties as assigned.

JOB COMPETENCIES:

Contributing Self-Starter

Business Acumen

Communication & Emotional Intelligence

Growth & Development

Time/Project Management & Organizational Skills

Authoritative Resource in Product Development

Technical Skills

Risk and Regulatory Compliance

Education and Experience:

Bachelor’s degree in Product Development, Business, Merchandising, Engineering, or a related field

2–5+ years of experience in product development, preferably within ecommerce, consumer goods

Strong organizational and time management skills

Excellent written and verbal communication skills, in both English and Spanish

Ability to manage multiple projects simultaneously

Preferred:

Experience working with overseas manufacturers and suppliers

Familiarity with packaging, materials, and production processes

Knowledge of consumer product compliance (CPSC, FDA, Prop 65, as applicable)

Experience with PLM systems and Microsoft Excel

Work Environment & Travel:

Full-time, exempt position based in Southern California

On-site schedule depending on business needs

Occasional domestic or international travel may be required

Compensation & Benefits:Competitive salary range

Comprehensive benefits package including medical, dental, vision, 401(k), and paid time off

physical demands and working environment:

Work in the office is generally sedentary in nature, but may require walking and standing occasionally. Must be able to use the telephone and sit and work at a computer keyboard for extended periods of time. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment with standard office equipment available.

While checking on product quality in the warehouse the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

While working in a warehouse setting, with some outdoor exposure during the workday. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, and standard warehouse equipment such as hand trucks, box cutters and tape dispensers.

Job REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The competencies listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Statement

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.