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Wayfair Reviews Jobs (NOW HIRING)

Be Seen First

... Target, Wayfair, and Home Goods, as well as direct to consumers via our websites and our local ... review. * Prepare and analyze financial management presentations for the President, Management Team ...

Finance Intern

Mountain View, CA · Hybrid

$21 - $27.50/hr

... Wayfair, rely on Aerospike for customer 360, fraud detection, real-time bidding, profile stores ... reviews, and reports for senior leadership. * Billing & Revenue Operations: Support usage-based ...

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... reviews, and engagement initiatives. * Collaborate with People team members and Legal to ensure ...

Senior Engineer (Platform)

Boston, MA · On-site

$113K - $155K/yr

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Continuously improve the codebase by upholding high standards for code reviews, architecture ...

We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and ... Leverage reviews, community feedback, and behavioral data to identify friction points and inform ...

Head of Sales

New York, NY · On-site

$325K - $350K/yr

Oso is used by thousands of companies from startups to the Fortune 500, like Wayfair, ProductBoard ... Own frontline management: set quotas, manage pipeline, review deals, and drive consistent ...

We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and ... Leverage reviews, community feedback, and behavioral data to identify friction points and inform ...

Senior Security Engineer & Identity Engineer

Boston, MA · On-site

$124K - $170K/yr

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... reviews * Collaborate cross-functionally to embed security into development workflows without ...

Be Seen First

... Target, Wayfair, and Home Goods, as well as direct to consumers via our websites and our local ... review. * Prepare and analyze financial management presentations for the President, Management Team ...

Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines ... Collaborate with Account Managers to contribute to client storytelling, performance reviews, and ...

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Wayfair Reviews information

See salary details

$52.5K

$92.8K

$132.5K

How much do wayfair reviews jobs pay per year?

As of Jun 30, 2026, the average yearly pay for wayfair reviews in the United States is $92,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What is the difference between Wayfair Reviews vs Customer Service Representative?

AspectWayfair ReviewsCustomer Service Representative
Required CredentialsTypically no formal credentials; focus on customer feedback and experienceHigh school diploma or equivalent; communication skills essential
Work EnvironmentOnline platform, remote or office-basedCall centers, offices, or remote
Industry UsageCustomer feedback and reputation management for WayfairHandling customer inquiries, complaints, and support
Search & Comparison IntentReviews of Wayfair's customer service qualityCustomer service roles and responsibilities

Wayfair Reviews focus on customer feedback about Wayfair's services, while Customer Service Representatives handle direct customer interactions. Both are integral to customer experience but serve different functions within the industry.

What are Wayfair reviews?

Wayfair reviews are customer feedback and ratings about products, sellers, and the overall shopping experience on the Wayfair platform. These reviews help potential buyers make informed decisions by sharing real-life experiences with products and services. Customers typically rate products on a scale (often 1 to 5 stars) and may include written comments about product quality, delivery, and customer service. Wayfair collects these reviews to increase transparency and trust among shoppers. Reading and considering these reviews can be a valuable part of the online shopping process.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Wayfair, and why are they important?

To thrive as a Customer Service Representative at Wayfair, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-focused attitude are essential soft skills for excelling in this role. These skills are crucial for effectively resolving customer inquiries, maintaining satisfaction, and supporting the company's reputation.

What are some common challenges faced by professionals working in Wayfair’s Reviews moderation team?

Professionals in Wayfair’s Reviews moderation team often encounter challenges such as handling a high volume of submissions while ensuring each review meets the company's guidelines for authenticity and relevance. Balancing efficiency with accuracy is crucial, as moderators need to quickly identify and address inappropriate or fraudulent content without delaying the publishing process. Additionally, team members must stay updated on evolving community standards and coordinate with customer service or technical teams to resolve complex cases. This dynamic environment requires strong attention to detail, effective communication skills, and the ability to work collaboratively under time constraints.
More about Wayfair Reviews jobs
What cities are hiring for Wayfair Reviews jobs? Cities with the most Wayfair Reviews job openings:
What states have the most Wayfair Reviews jobs? States with the most job openings for Wayfair Reviews jobs include:
Infographic showing various Wayfair Reviews job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $92,846 per year, or $44.6 per hour.

Account Manager - Influencer Marketing

Later

New York, NY • On-site

Full-time

Posted 7 days ago


Job description

Later is the world's most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing's most visible investments.
Built on a native, AI-powered platform and more than a decade of proprietary data-including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases-Later helps teams understand what will work before they launch.
By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don't just look good-they deliver results. Learn more at later.com.
About the Role
Later is seeking an Account Manager to act as a trusted advisor and strategic partner to our customers. In this role, you'll own the success of a portfolio of influencer marketing clients, ensuring campaigns deliver measurable ROI and long-term value.
You'll combine strategic consulting, campaign execution, and relationship management to help customers achieve their marketing goals. Internally, you'll guide Coordinators and Co-Ops on execution, mentor junior team members, and act as the voice of the customer to influence Later's product and service roadmap. This is a high-impact role at the center of our customer experience.
What You'll be doing:
Strategy
  • Own a portfolio of customer relationships from onboarding through renewal, ensuring adoption, satisfaction, and retention.
  • Act as a trusted advisor by providing strategic recommendations that align influencer programs with customer business goals.
  • Lead strategic business reviews (SBRs) and campaign wrap reports, delivering insights that shape future strategy.
Technical / Execution
  • Oversee influencer campaign delivery from kickoff through reporting, ensuring content quality, on-time execution, and alignment to KPIs.
  • Partner with customers on post-sale strategy, sharing best practices and actionable insights to optimize performance.
  • Manage budgets, contracts, and deliverables with precision, providing transparent updates and proactive issue resolution.
Team / Collaboration
  • Project manage campaigns by delegating executional tasks to Coordinators/Co-Ops, while serving as a mentor and coach.
  • Collaborate cross-functionally with Sales, Strategy, Research, and Product teams to deliver seamless client experiences.
  • Represent the customer and influencer voice internally, escalating insights and feedback to shape platform and service improvements.
Research / Best Practices
  • Analyze campaign performance data to generate actionable insights for customers and internal teams.
  • Identify risks and opportunities early, providing proactive solutions to drive stronger results.
  • Contribute to evolving best practices as the influencer marketing industry and Later's platform capabilities grow.
What Success Looks Like
  • Customers view you as a trusted advisor who drives measurable ROI and long-term growth.
  • Campaigns are delivered on time, on budget, and above expectations.
  • Renewal and expansion rates across your book of business exceed targets.
  • Coordinators and Co-Ops under your guidance grow in performance and confidence.
  • Later is recognized internally and externally for best-in-class client services in influencer marketing.
What You Bring
  • 3-5+ years of experience in influencer marketing, campaign management, or social media; agency or paid media background preferred.
  • Proven success acting as a strategic advisor, delivering recommendations that map to client business goals.
  • Strong project management skills, with the ability to balance multiple accounts and priorities.
  • Excellent communication, relationship management, and presentation skills.
  • Analytical mindset, able to interpret data and translate insights into action.
  • Experience mentoring or coaching junior team members.
  • High integrity, empathy, and a strong customer-first mindset.
  • Expertise with influencer or marketing platforms; ability to become an expert in the Later Influence™ platform.
How You Work
  • Driven by Impact: You deliver results that matter-prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
  • Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
  • Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast-challenging the status quo with a mindset of improvement.
  • Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive-removing roadblocks, sharing insights, and keeping morale high.
  • Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
  • Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.
Our approach to compensation:
We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.
Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.
To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted.
Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.
Salary Range:
$90,000-105,000 OTE
*Co-op team members, independent contractors, and freelancers are not eligible for company benefits.
#LI-Hybrid
Where we work:
We have offices in Boston, MA; Vancouver, BC; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.
Diversity, inclusion, and accessibility:
At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.