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Ecommerce Fraud Prevention Jobs (NOW HIRING)

Fraud Prevention Representative

Eau Claire, WI · On-site

$15.25 - $19.75/hr

The E-commerce Fraud Prevention Representatives are immediately responsible for reviewing orders for potentially fraudulent activity on Menards.com or through our online or integrated systems.

Orders flagged by automated fraud prevention systems; investigate account details, verify ... in e-commerce fraud or risk management. Technical Proficiency: * ERP: NetSuite or similar ...

Orders flagged by automated fraud prevention systems; investigate account details, verify ... Associates degree (Bachelors preferred) and 1+ years in e-commerce fraud or risk management.

Orders flagged by automated fraud prevention systems; investigate account details, verify ... Associates degree (Bachelors preferred) and 1+ years in e-commerce fraud or risk management.

Orders flagged by automated fraud prevention systems; investigate account details, verify ... Associate's degree (Bachelor's preferred) and 1+ years in e-commerce fraud or risk management.

Orders flagged by automated fraud prevention systems; investigate account details, verify ... Associates degree (Bachelors preferred) and 1+ years in e-commerce fraud or risk management.

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Ecommerce Fraud Prevention information

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How much do ecommerce fraud prevention jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for ecommerce fraud prevention in the United States is $30.83, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $35.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ecommerce Fraud Prevention position, and why are they important?

To thrive in Ecommerce Fraud Prevention, strong analytical skills, attention to detail, and a background in risk management or criminal justice are typically required. Familiarity with fraud detection software, payment gateways, and data analytics tools like SQL or Excel, as well as certifications such as Certified Fraud Examiner (CFE), are highly valued. Effective communication, problem-solving, and the ability to remain calm under pressure help professionals excel in this position. These skills and qualifications are crucial for accurately identifying fraudulent activity, minimizing losses, and ensuring a secure online shopping environment for customers.

What is an Ecommerce Fraud Prevention job?

An Ecommerce Fraud Prevention job involves identifying and mitigating fraudulent transactions to protect an online business from financial loss. Professionals in this role analyze customer behavior, transaction patterns, and security risks to detect and prevent fraud attempts. They use fraud detection tools, review chargebacks, and collaborate with payment processors and law enforcement when needed. Their goal is to minimize fraud while ensuring a seamless shopping experience for legitimate customers.

What are the most common challenges faced by professionals in Ecommerce Fraud Prevention?

Professionals in Ecommerce Fraud Prevention often contend with staying ahead of constantly evolving fraud tactics and technologies. Balancing swift order processing with thorough fraud checks can be demanding, as there is pressure to minimize both financial losses and disruption to legitimate customers. Additionally, they frequently collaborate with IT, customer support, and legal teams to develop effective strategies and respond to incidents. This role can involve analyzing large datasets, reviewing suspicious transactions, and participating in cross-functional meetings to update protocols, offering a dynamic and impactful work environment.

More about Ecommerce Fraud Prevention jobs
What cities are hiring for Ecommerce Fraud Prevention jobs? Cities with the most Ecommerce Fraud Prevention job openings:
What are the most commonly searched types of Ecommerce Fraud Prevention jobs? The most popular types of Ecommerce Fraud Prevention jobs are:
What states have the most Ecommerce Fraud Prevention jobs? States with the most job openings for Ecommerce Fraud Prevention jobs include:
What job categories do people searching Ecommerce Fraud Prevention jobs look for? The top searched job categories for Ecommerce Fraud Prevention jobs are:
Infographic showing various Ecommerce Fraud Prevention job openings in the United States as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $64,132 per year, or $30.8 per hour.
Fraud Prevention Representative

Fraud Prevention Representative

Menard, Inc

Eau Claire, WI

$15.25 - $19.75/hr

Other

Retirement, PTO

Posted 12 days ago


Menards rating

7.3

Company rating: 7.3 out of 10

Based on 972 frontline employees who took The Breakroom Quiz

10th of 50 rated home improvement retailers


Job description

Why work for Menards?

  • Profit Sharing & 401k, paid vacations and holidays
  • Highly collaborative work environment
  • On-Campus coffee shop/Cafeteria with Live music!
  • Team member discount

POSITION SUMMARY:

The E-commerce Fraud Prevention Representatives are immediately responsible for reviewing orders for potentially fraudulent activity on Menards.com or through our online or integrated systems. 

PRIMARY RESPONSIBILITIES:

·         Performs fraud review for any orders that are designated for review within our systems.

·         Review of flagged accounts using resources to mitigate risks.

·         Ability to determine if transactions are legitimate and should be processed or if they are fraudulent and should be cancelled and refunded, stopped from shipment or transit.

·         Approve any orders that are legitimate in a timely manner so these orders are not delayed in shipping.

·         Mark any fraudulent orders in our systems for further review/reject upon identifying the fraudulent orders along with associated order metrics to prevent associates.

·         Work with Menards Security Team, Merchandising, and Operations teams and stores to coordinate our efforts to prevent fraud online and in Menard stores.

·         Report on fraud trends on a weekly basis to the E-Commerce Fraud Prevention Team Lead

·         Maintain a zero false-positive on mitigation and low chargeback balance stemming from reviewed orders

·         Utilize Menards provided programs, third party software and external websites.

·         Need to be able to work independently to resolve minor issues and know when to escalate to involve E-Fraud Prevention Team Lead and/or E-Commerce General Manager.

·         Respond to fraud related issues including emails and telephone calls.

·         Ability to train Guest Service Representatives to be aware of potential fraudulent inquiries and or transactions.

·         Other duties as assigned by the E-Commerce General Manager and E-Commerce Fraud Prevention Team Lead


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About Menard

Sourced by ZipRecruiter

A family-owned company started in 1958, Menards® is headquartered in Eau Claire, Wisconsin and has more than 300 home improvement stores. Today, Menards® is known throughout the home improvement industry as the low price leader; it's no wonder our famous slogan Save BIG Money!® is so widely known and easy to remember. Menards® has always been committed to providing high-quality customer service. Whether it's through helping customers design and/or calculate projects with our Design-It Center and Project Calculator programs, helping with an order, answering questions about merchandise or how to do a project, our service to our customers is number one.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Truax, WI, US

Year founded

1958