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Manager Ecommerce Fraud Prevention Jobs (NOW HIRING)

Menards, Inc.

Fraud Prevention Representative

Eau Claire, WI · On-site

$15.25 - $19.75/hr

... and/or E-Commerce General Manager. • Respond to fraud related issues including emails and ... Prevention Team Lead Skills & Requirements POSITION REQUIREMENTS: • Ability to communicate in a ...

GovX

Risk Mitigation Associate - Fraud

La Vergne, TN · On-site

$20 - $23/hr

Orders flagged by automated fraud prevention systems; investigate account details, verify ... in e-commerce fraud or risk management. Technical Proficiency: * ERP: NetSuite or similar ...

GOVX

Risk Mitigation Associate - Fraud

La Vergne, TN

$41K - $47K/yr

Orders flagged by automated fraud prevention systems; investigate account details, verify ... Associates degree (Bachelors preferred) and 1+ years in e-commerce fraud or risk management.

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How much do manager ecommerce fraud prevention jobs pay per year?

As of Jul 29, 2026, the average yearly pay for manager ecommerce fraud prevention in the United States is $102,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $144,500.00 per year, depending on experience, location, and employer.
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Manager Ecommerce Fraud Prevention jobs near you

Fraud Prevention Representative

Menard, Inc

Eau Claire, WI

$15.25 - $19.75/hr

Other

Retirement, PTO

Posted 12 days ago

Menards rating

7.3

Company rating: 7.3 out of 10

Based on 972 frontline employees who took The Breakroom Quiz

10th of 50 rated home improvement retailers

Job description

Why work for Menards?

  • Profit Sharing & 401k, paid vacations and holidays
  • Highly collaborative work environment
  • On-Campus coffee shop/Cafeteria with Live music!
  • Team member discount

POSITION SUMMARY:

The E-commerce Fraud Prevention Representatives are immediately responsible for reviewing orders for potentially fraudulent activity on Menards.com or through our online or integrated systems. 

PRIMARY RESPONSIBILITIES:

·         Performs fraud review for any orders that are designated for review within our systems.

·         Review of flagged accounts using resources to mitigate risks.

·         Ability to determine if transactions are legitimate and should be processed or if they are fraudulent and should be cancelled and refunded, stopped from shipment or transit.

·         Approve any orders that are legitimate in a timely manner so these orders are not delayed in shipping.

·         Mark any fraudulent orders in our systems for further review/reject upon identifying the fraudulent orders along with associated order metrics to prevent associates.

·         Work with Menards Security Team, Merchandising, and Operations teams and stores to coordinate our efforts to prevent fraud online and in Menard stores.

·         Report on fraud trends on a weekly basis to the E-Commerce Fraud Prevention Team Lead

·         Maintain a zero false-positive on mitigation and low chargeback balance stemming from reviewed orders

·         Utilize Menards provided programs, third party software and external websites.

·         Need to be able to work independently to resolve minor issues and know when to escalate to involve E-Fraud Prevention Team Lead and/or E-Commerce General Manager.

·         Respond to fraud related issues including emails and telephone calls.

·         Ability to train Guest Service Representatives to be aware of potential fraudulent inquiries and or transactions.

·         Other duties as assigned by the E-Commerce General Manager and E-Commerce Fraud Prevention Team Lead

What Menards employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Menard

Sourced by ZipRecruiter

A family-owned company started in 1958, Menards® is headquartered in Eau Claire, Wisconsin and has more than 300 home improvement stores. Today, Menards® is known throughout the home improvement industry as the low price leader; it's no wonder our famous slogan Save BIG Money!® is so widely known and easy to remember. Menards® has always been committed to providing high-quality customer service. Whether it's through helping customers design and/or calculate projects with our Design-It Center and Project Calculator programs, helping with an order, answering questions about merchandise or how to do a project, our service to our customers is number one.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Truax, WI, US

Year founded

1958

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