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Ecommerce Associate Jobs in Raleigh, NC (NOW HIRING)

Metal Supermarkets Raleigh

Be Seen First

Sales Associate

Durham, NC · On-site

$15 - $22/hr

As a Sales Associate, you'll be on the front lines, engaging with customers, identifying their ... Manage in-store interactions, phone inquiries, eCommerce orders, and online quote requests promptly ...

Pop Mart

Retail Sales Associate

Raleigh, NC · On-site

$14.50/hr

Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 ... Job Overview We are in search of Sales Associates ready to contribute to overall salesmanship and ...

POP MART Americas INC.

Retail Sales Associate

Raleigh, NC · On-site

$14.50/hr

Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 ... Job Overview We are in search of Sales Associates ready to contribute to overall salesmanship and ...

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Ecommerce Associate information

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How much do ecommerce associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for ecommerce associate in Raleigh, NC is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $20.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The job may require multitasking, attention to detail, and working under deadlines, which can contribute to stress levels. However, stress varies depending on the company, workload, and individual coping skills.
What are the most commonly searched types of Ecommerce jobs in Raleigh, NC? The most popular types of Ecommerce jobs in Raleigh, NC are:
What are popular job titles related to Ecommerce Associate jobs in Raleigh, NC? For Ecommerce Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in Raleigh, NC look for? The top searched job categories for Ecommerce Associate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Ecommerce Associate jobs? Cities near Raleigh, NC with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,171 per year, or $19.3 per hour.

Sales Associate

Metal Supermarkets Raleigh

Durham, NC • On-site

$15 - $22/hr

Full-time

Retirement, PTO

Re-posted 3 days ago

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Job description

Are you looking for the next step in your career? Do you thrive in a fast-paced sales environment where customer service and relationship-building drive success? Are you a problem solver who loves engaging with customers and closing deals?

If you are solutions-driven, customer-focused, and have a passion for sales, this role could be the perfect fit for you!

Metal Supermarkets is the world’s largest supplier of small-quantity metals with locations across the U.S., Canada, and the U.K. We provide over 8,000 metal products to businesses and consumers, earning our reputation for fast, friendly, and knowledgeable service.

As a Sales Associate, you’ll be on the front lines, engaging with customers, identifying their needs, and delivering tailored solutions that drive sales and build long-term relationships.

WHY JOIN THE METAL SUPERMARKETS TEAM?

This is a unique full-time opportunity for a sales-oriented individual who is eager to learn quickly, develop their skills, and become a key player on our team. We invest in our people by offering hands-on training and career growth opportunities within the metal industry.

· Earning Potential & Growth: Competitive hourly wage, plus annual reviews ensure your compensation reflects your success.

· Industry Expertise: Gain valuable experience in the metal industry, working with both corporate clients and hobbyists. Learn how to price, quote, and close sales effectively.

· Stable, Supportive Environment: Join a collaborative team that values your contributions. Metal Supermarkets is a trusted name in the industry with long-term career opportunities.

· Straight Day Shifts: Enjoy work-life balance with steady Monday to Friday 7:30 am to 4:30 pm.

· Comprehensive Benefits: Take advantage of our 401(k), 401(k) matching, Paid time off, Employee discount.

Want to learn more about Metal Supermarkets?

https://www.metalsupermarkets.com/the-leader-in-small-quantity-metals/

WHAT YOU’LL BE DOING:

As a Sales Associate your primary responsibility will be to drive sales and provide outstanding customer service through multiple channels.

· Consultative Sales: Identify customer needs and recommend the right metal products, value-added services, and cutting solutions. Build rapport to create repeat business and long-term relationships.

· Engaging with Customers: Spend your day on your feet, moving between our sales counter, the office, and the shop floor to assist customers from trade professionals to do-it-your-selfers.

· Problem-Solving & Solutions: Act as a trusted advisor, offer tailored solutions that fit customer needs and budgets.

· Handling Multiple Channels: Manage in-store interactions, phone inquiries, eCommerce orders, and online quote requests promptly and professionally.

· Quote & Order Management: Provide accurate pricing, prepare quotes, follow up on leads, and close sales. Process orders and manage transactions with precision.

· Data Entry: Enter customer profile details, correct material dimensions, payment info, and any order specifications into our ERP system in a timely manner, with precision and attention to detail.

· Work as a Team: Collaborate and communicate with Supervisors, Warehouse Associates, Drivers, and other Sales Associates to provide customers with a seamless, one-stop experience.

· Sales Target Achievement: Support sales goals by maintaining stock control, monitoring margins, and ensuring customers return for future orders.

WHAT YOU BRING:

We’re looking for a motivated, sales-oriented individual who thrives in a fast-paced environment.

· Sales & Customer Focus: You understand the sales cycle and enjoy helping customers find the right products while maximizing revenue.

· Positive & Interactive People Skills: You are approachable, friendly, and excel in building customer relationships.

· Strong Organizational & Time Management Skills: Ability to juggle multiple customer interactions and follow up on leads promptly.

· “Yes” Attitude & Adaptability: A proactive, solutions-driven mindset that embraces challenges with enthusiasm. Confidence in troubleshooting and a proactive approach to resolving issues.

· Essential Experience & Skills: At least one year of proven customer service, retail sales or inside sales experience, strong computer and math skills, and excellent communication abilities.

Knowledge of Metal Industry is a Plus

Bilingual (English/Spanish) is a plus.

READY TO TAKE YOUR SALES CAREER TO THE NEXT LEVEL? APPLY TODAY!

If you’re a driven Sales Associate ready to excel and grow with us, we want to hear from you! Join our team and play a key role in helping customers find the perfect metal solutions while achieving sales success. Apply via Indeed.

Job Type: Part-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Paid time off

Work Location: In person