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Eci Software Solutions Jobs (NOW HIRING)

ECI

Manufacturing Engineer

Byromville, GA · On-site

$66K - $85K/yr

At ECI, we power smart, connected, and electrified solutions that help solve the most complex ... Working knowledge of CAD and modeling software preferably AutoCAD & Inventor * Experienced in ...

ECI Group

DevOps Engineer (Contract)

Houston, TX · On-site

ECI Group is seeking a DevOps Engineer to join their Professional Technical Services Network. This ... scalable solutions. • Proactive system monitoring and troubleshooting, owning reliability ...

Eze Castle Integration

Senior Systems Engineer

Boston, MA · Hybrid

$130K/yr

ECI is the leading global provider of managed services, cybersecurity, and business transformation ... Using the latest and greatest technologies and solutions, you will support the client's innovation ...

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Eci Software Solutions information

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$74.5K

$150.2K

$198K

How much do eci software solutions jobs pay per year?

As of Jul 24, 2026, the average yearly pay for eci software solutions in the United States is $150,181.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,500.00 and $172,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Software Solutions Specialist at ECI Software Solutions, and why are they important?

Success as a Software Solutions Specialist at ECI Software Solutions requires expertise in software implementation, business process analysis, and a relevant degree in IT, computer science, or a related field. Familiarity with ERP systems, CRM platforms, and certifications like Microsoft Certified: Dynamics 365 or similar are often expected. Strong communication, problem-solving skills, and customer-focused mindset help professionals excel in client interactions and project delivery. These abilities ensure effective software adoption, maximize client satisfaction, and drive successful outcomes for both the company and its clients.

What is the difference between Eci Software Solutions vs ERP Specialist?

AspectEci Software SolutionsERP Specialist
CredentialsVaries by role, often includes software or IT certificationsTypically requires ERP-specific certifications or experience
Work EnvironmentSoftware development, implementation, and support in various industriesAnalyzing, customizing, and implementing ERP systems in organizations
Industry UsageUsed across multiple industries for business management solutionsPrimarily in manufacturing, retail, and logistics sectors

While Eci Software Solutions provides comprehensive business management software, an ERP Specialist focuses on implementing and customizing ERP systems like those offered by Eci. Both roles require technical knowledge, but Eci Software Solutions roles are broader, encompassing software development and support, whereas ERP Specialists specialize in ERP system deployment and optimization.

What are the main responsibilities of a Software Implementation Specialist at ECI Software Solutions, and how do they collaborate with clients and internal teams?

As a Software Implementation Specialist at ECI Software Solutions, you will be responsible for onboarding clients onto ECI’s software platforms, configuring systems to meet client needs, and providing training and ongoing support. You’ll work closely with clients to understand their business processes, customize solutions, and ensure successful adoption. Collaboration is key: you’ll regularly coordinate with internal teams such as product development, customer support, and sales to address client feedback, resolve technical issues, and ensure a smooth implementation process. This role offers opportunities to develop strong project management and client-facing skills, making it a great stepping stone for career advancement within the software industry.

What is ECI Software Solutions?

ECI Software Solutions is a company that provides cloud-based business management software and services for small to medium-sized businesses. Their solutions are tailored for industries such as manufacturing, distribution, field services, building and construction, and office technology. ECI’s products help businesses streamline operations, improve efficiency, and manage key business processes like accounting, inventory, and customer relationship management. Founded in 1999, ECI has grown to serve customers globally with a focus on innovation and customer support.
What cities are hiring for Eci Software Solutions jobs? Cities with the most Eci Software Solutions job openings:
What states have the most Eci Software Solutions jobs? States with the most job openings for Eci Software Solutions jobs include:
What job categories do people searching Eci Software Solutions jobs look for? The top searched job categories for Eci Software Solutions jobs are:
Eci Software Solutions jobs near you
Infographic showing various Eci Software Solutions job openings in the United States as of July 2026, with employment types broken down into 10% Locum Tenens, 11% Internship, 11% Full Time, 45% Temporary, and 23% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $150,181 per year, or $72.2 per hour.
Bilingual Collections Specialist (Spanish/English)

Bilingual Collections Specialist (Spanish/English)

ECI Software Solutions

Roanoke, TX • Hybrid

$17.75 - $24/hr

Full-time

Posted 8 days ago

ECI Software Solutions rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

58th of 217 rated software companies

Job description

Bilingual Collections Specialist (Spanish/English)

Division: Corporate

Location: Westlake, TX (Hybrid; Wednesdays in the office)

Team: Finance – AR/Collections

Role Profile

The Bilingual Corporate AR/Collections Specialist is responsible for contacting customers and collecting payment on past-due invoices. This position requires a strong individual who can effectively communicate across multiple departments (Finance, Accounting, Sales, Customer Support, etc.) and who is adept at negotiating payment arrangements when needed. The individual will work closely with the Billing and Cash Applications functions to ensure customer accounts are accurate and processed in a timely manner.

Responsibilities

  • Collects past due or delinquent customer accounts via calls and emails (cases)
  • Answer incoming customer calls and emails (cases)
  • Escalate disputes to a Dispute Analyst in a timely manner
  • Arrange payment plans for customers
  • Responds to customer inquiries relating to invoices, providing the necessary information to support customers in approving our invoices for payment.
  • Communication with sales, billing, and cash applications regarding collection and customer account-related issues, where needed
  • Monthly review of customers with older outstanding balances, recommending next steps to Business Unit Leaders
  • Escalate unresolved accounts to Dispute Analysts to prepare third-party collection agencies to collect balances.

This role plays a vital part in month-end and year-end accounting processes, and, as such, additional evening and weekend work during these periods may be required.

Qualities and Skills Required

  • Bilingual fluency in Spanish and English
  • Minimum of at least 6 months’ collections experience required (ideal candidates are those with B2B Collections Experience).
  • Commitment to producing accurate and high-quality work.
  • Experience in recording information regarding collection efforts.
  • Advanced customer service experience.
  • Salesforce experience and advanced Excel skills are a plus.
  • Strong work ethic and demonstrates persistence in overcoming obstacles, as it relates to Customer relations.
  • Strong personal organization, communication, and management skills.
  • Excellent interpersonal and communication skills -- both written and verbal.
  • Strong analytical and problem-solving skills.

This job description describes the general duties of the role and is not intended to be an exhaustive list of tasks and responsibilities. You may be required to undertake any additional tasks or responsibilities as identified by your manager that would reasonably be expected to come under the general scope of this role profile. This job description may be reviewed and updated from time to time in accordance with business needs.

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