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Ecare Jobs (NOW HIRING)

Our clinical services includeadvanced imaging, cancer services, cardiovascular care, emergency care, lab services, orthopedics, weight loss services and more, all powered through Sentara eCare, a ...

Our clinical services includeadvanced imaging, cancer services, cardiovascular care, emergency care, lab services, orthopedics, weight loss services and more, all powered through Sentara eCare, a ...

Our clinical services includeadvanced imaging, cancer services, cardiovascular care, emergency care, lab services, orthopedics, weight loss services and more, all powered through Sentara eCare, a ...

Our clinical services includeadvanced imaging, cancer services, cardiovascular care, emergency care, lab services, orthopedics, weight loss services and more, all powered through Sentara eCare, a ...

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Ecare information

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$14

$25

$53

How much do ecare jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for ecare in the United States is $25.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.80 per hour, depending on experience, location, and employer.

What does a typical workday look like for an Ecare representative?

An Ecare representative’s typical workday involves responding to customer inquiries through online chat, email, or phone, resolving issues related to products or services, and documenting case details in support systems. You’ll frequently collaborate with other team members or departments to find solutions that meet customers’ needs. The role often includes managing multiple conversations at once, prioritizing requests, and maintaining high service standards throughout the shift. Having a structured workflow and support from your team helps you deliver responsive and effective assistance to customers. Many employers offer ongoing training to keep Ecare representatives up-to-date with new tools and company policies.

What is an Ecare job?

An Ecare job typically involves providing customer support and technical assistance for users of digital or electronic services, often in industries such as telecommunications, finance, or healthcare. Employees in this role handle inquiries, troubleshoot issues, and ensure customer satisfaction through phone, email, or chat support. Strong communication skills, problem-solving abilities, and knowledge of digital platforms are usually required.

What are the key skills and qualifications needed to thrive in the Ecare position, and why are they important?

To thrive as an Ecare representative, you need excellent communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, online chat platforms, and ticketing systems is commonly required, while certifications in customer service may be preferred. Strong problem-solving abilities, patience, and an ability to stay calm under pressure are standout soft skills for this role. These qualifications help ensure prompt, empathetic, and effective resolution of customer concerns in a digital support environment.

More about Ecare jobs
What are the most commonly searched types of Ecare jobs? The most popular types of Ecare jobs are:
What states have the most Ecare jobs? States with the most job openings for Ecare jobs include:
Infographic showing various Ecare job openings in the United States as of May 2026, with employment types broken down into 33% As Needed, and 67% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,465 per year, or $25.2 per hour.
CENTRAL SCHEDULER

CENTRAL SCHEDULER

Sinai Chicago

Chicago, IL • On-site

$17.85/hr

Full-time

Posted 24 days ago


Sinai Chicago rating

7.8

Company rating: 7.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

BASIC PURPOSE OF JOB:
As part of the Revenue Cycle, the Central Scheduler is responsible for gathering all demographic and insurance information at the time of the scheduled appointment.
This includes accurate test selection, coordinating the patient needs with the Financial Counselors, Insurance verifiers and referring clinics, patient preps for exams and pre-registration for the visit.
MINIMUM EDUCATION:
  • HIGH SCHOOL DIPLOMA OR G.E.D EQUIVALENT

MINIMUM WORK EXPERIENCE:
  • A minimum of 2 years' work experience with a Patient Access department.

KNOWLEDGE & SKILLS:
  • Meditech (preferred B/AR, ADM, PCI and scheduling modules)
  • MS Office (Word, Excel, PowerPoint, Access)
  • Familiarity with insurance plans
  • Eligibility systems (Ecare/Passport, Loxogon)
  • Medical terminology

  • REQUIRED LICENSES, CERTIFICATES, REGISTRATIONS: NONE

What Sinai Chicago employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom


Sinai Chicago logo

About Sinai Chicago

Sourced by ZipRecruiter

Sinai Chicago is an integral part of the healthcare industry, established to provide quality and accessible healthcare for the Chicago, IL, US community. The organization operates across various healthcare sectors including teaching, research, and providing clinical care. Since its inception in 1919, Sinai Chicago has been resolute in improving the health of the people and communities it serves, with a focus on delivering value-based care to areas with pressing health needs. The core values of Sinai Chicago include respect, integrity, teamwork, accountability, and quality. The company's mission and commitment lie in nurturing healthier communities through the provision of accessible, quality healthcare.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1919

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