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Ecare Jobs (NOW HIRING)

Avel eCare

RN Behavioral Health PRN - Remote

Avel eCare Behavioral Health Hours/FTE: 24 hours per month/PRN Reports To: Avel eCare Supervisor Behavioral Health Summary: Avel eCare is seeking a dedicated Registered Nurse (RN) for our Behavioral ...

Avel eCare

Hospitalist - Full Time

$128 - $169/hr

  • Medical

  • Retirement

SUMMARY The Avel eCare Hospitalist service offers opportunity for a wide variety of practice by providing care to patients located primarily in critical access and small to mid-size community ...

Avel eCare

Dermatologist - 100% Remote Telehealth

SUMMARY Avel eCare, one of the nation's most innovative telemedicine organizations, is seeking a Dermatologist to join our Specialty Clinic team as a PRN / 1099 Independent Contractor. This is a ...

Avel eCare

Gastroenterologist Remote

$409K/yr

SUMMARY Avel eCare, one of the nation's most recognized leaders in telemedicine, is seeking a Gastroenterologist to join our Specialty Clinic team as a PRN / 1099 Independent Contractor. This is a ...

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$14

$25

$53

How much do ecare jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for ecare in the United States is $25.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.80 per hour, depending on experience, location, and employer.

What is an Ecare?

An Ecare job typically involves providing customer support and technical assistance for users of digital or electronic services, often in industries such as telecommunications, finance, or healthcare. Employees in this role handle inquiries, troubleshoot issues, and ensure customer satisfaction through phone, email, or chat support. Strong communication skills, problem-solving abilities, and knowledge of digital platforms are usually required.

What does an Ecare do?

An Ecare representative’s typical workday involves responding to customer inquiries through online chat, email, or phone, resolving issues related to products or services, and documenting case details in support systems. You’ll frequently collaborate with other team members or departments to find solutions that meet customers’ needs. The role often includes managing multiple conversations at once, prioritizing requests, and maintaining high service standards throughout the shift. Having a structured workflow and support from your team helps you deliver responsive and effective assistance to customers. Many employers offer ongoing training to keep Ecare representatives up-to-date with new tools and company policies.

What are the key skills and qualifications needed to thrive as an Ecare?

To thrive as an Ecare representative, you need excellent communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, online chat platforms, and ticketing systems is commonly required, while certifications in customer service may be preferred. Strong problem-solving abilities, patience, and an ability to stay calm under pressure are standout soft skills for this role. These qualifications help ensure prompt, empathetic, and effective resolution of customer concerns in a digital support environment.

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What are the most commonly searched types of Ecare jobs?

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What states have the most Ecare jobs?

States with the most job openings for Ecare jobs include:

What job categories do people searching Ecare jobs look for?

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Ecare jobs near you
Infographic showing various Ecare job openings in the United States as of August 2026, with employment types broken down into 6% As Needed, 76% Full Time, 12% Part Time, and 6% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $52,465 per year, or $25.2 per hour.

Director, eCare Development

Independent Living Systems

Miami, FL • On-site

Full-time

Posted 25 days ago

Independent Living Systems rating

6.5

Company rating: 6.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

We are seeking a Director, eCare Development to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.

About the Role

The Director, eCare Development will play a pivotal role in leading the design, development, and evolution of the organization’s care management platform. This hands-on leadership position is responsible for the overall technical health, scalability, and performance of the eCare system. The Director, eCare Development will lead cross-functional application development teams to implement new functionality, system enhancements, integrations, and automation initiatives that improve care delivery for our members. The Director, eCare Development ensures projects meet regulatory compliance standards, align with organizational objectives, and are delivered on time and within budget. Ultimately, this role is key in advancing our mission to provide exceptional services through cutting-edge technology. This position requires strong technical expertise combined with proven people management skills to drive operational excellence and continuous improvement in application development.

Minimum Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 7 years of progressive software development experience with at least three years in a leadership role.
  • Proven track record of successfully managing software development projects from conception through deployment, including lead and mentor development teams.
  • Strong technical proficiency in modern development languages such as C#, SQL, Angular, etc. and methodologies such as Agile, Scrum, and software development lifecycle management.
  • Relevant experience may substitute for educational requirement on a year-for-year basis.

Preferred Qualifications

  • Master's degree in Computer Science, Information Technology, or related technical field.
  • Experience developing cloud-based applications with background in healthcare technology, digital health, or member-facing applications.
  • Familiarity with healthcare regulatory requirements including HIPAA compliance and data security standards.
  • Experience with DevOps best practices, CI/CD pipelines, and automated testing frameworks.
  • Knowledge of API development, microservices architecture, and modern web technologies.

Responsibilities

  • Demonstrates commitment to Our Mission and models ILS Experience Standards of Excellence.
  • Lead and manage teams of software developers and analysts, providing mentorship, performance feedback, and career development support.
  • Collaborate with cross-functional teams to define project requirements, scope, and timelines, ensuring alignment with organizational objectives.
  • Establish and enforce coding standards, best practices, and quality assurance processes across the development team.
  • Monitor project progress, identify risks and dependencies, and implement mitigation strategies to ensure successful delivery.
  • Participate in architecture and design reviews, providing technical guidance and ensuring scalability and maintainability.
  • Manage resource allocation, sprint planning, and prioritization of development work across multiple projects.
  • Stay current with industry trends, emerging technologies, and development tools to drive continuous improvement and innovation.
  • Performs other duties as assigned.


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