ZipRecruiter

Log In

1

Ebay Customer Service Jobs in Indiana (NOW HIRING)

Dorman Products

Marketplace Manager

Madison, IN · On-site

... eBay and Walmart. This role is a hands-on operator responsible for driving revenue, optimizing ... Customer Service Representative (customer inquiries, feedback management) * Establish: * Clear KPIs ...

next page

Showing results 1-20

All JobsEbay Customer Service JobsEbay Customer Service Jobs in Indiana

Ebay Customer Service information

See Indiana salary details

$9

$17

$25

How much do ebay customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for ebay customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the eBay Customer Service position, and why are they important?

To thrive as an eBay Customer Service representative, you need strong communication skills, problem-solving abilities, and experience with online marketplaces or customer service roles, often supported by a high school diploma or equivalent. Familiarity with eBay's platform, CRM systems, and ticketing tools like Zendesk or Salesforce is highly beneficial. Patience, adaptability, and a customer-oriented attitude allow individuals to excel in resolving buyer and seller concerns. These skills ensure customer satisfaction, swift issue resolution, and contribute to positive feedback and platform trust.

What is an eBay Customer Service?

An eBay Customer Service job involves assisting buyers and sellers with their inquiries, resolving issues related to transactions, and ensuring a smooth marketplace experience. Responsibilities may include answering questions about listings, handling disputes, processing refunds or returns, and providing technical support. Strong communication, problem-solving skills, and familiarity with eBay's policies are essential for this role.

What are the primary responsibilities of an eBay Customer Service?

As an eBay Customer Service representative, your main responsibilities include assisting buyers and sellers with account issues, order inquiries, returns, and dispute resolution. You are expected to communicate through various channels such as email, chat, or phone, and document interactions accurately in the appropriate systems. You may also educate users on eBay policies and troubleshoot technical issues related to the platform. Working in this role often involves collaborating with other customer support team members and sometimes with specialized departments to resolve complex cases efficiently.

Can you work for eBay customer service from home?

eBay customer service representatives can often work remotely, depending on the company's policies and the specific role. These positions typically require good communication skills, familiarity with customer service tools, and sometimes specific certifications or training. Remote work arrangements may vary by location and employer requirements.

What are the most commonly searched types of Ebay Customer Service jobs in Indiana?

The most popular types of Ebay Customer Service jobs in Indiana are:

What are popular job titles related to Ebay Customer Service jobs in Indiana?

For Ebay Customer Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Ebay Customer Service jobs in Indiana look for?

The top searched job categories for Ebay Customer Service jobs in Indiana are:

What cities in Indiana are hiring for Ebay Customer Service jobs?

Cities in Indiana with the most Ebay Customer Service job openings:

Ebay Customer Service jobs near you
Infographic showing various Ebay Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

E-Commerce Processor Inbound - Bendix Campus

GOODWILL INDUSTRIES GROUP

South Bend, IN

$13/hr

Full-time

Re-posted 19 hours ago

Job description

Job Objective:

To receive, sort, and process donated items for online sales. Duties include inspecting donations, scanning items into inventory software, photographing products, creating listings, and shelving items for efficient retrieval. Ensures accuracy, organization, and quality control while following established procedures to optimize the online sales process. This position reports to the E-Commerce Manager who evaluates performance annually.

In addition, embodies the Goodwill Mission to: "Empower people to achieve their most abundant life" and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Essential Job Functions:
  • Quickly assess the condition of received items to determine saleability, including inspecting, identifying, authenticating, testing, accepting, or rejecting items.
  • Photograph and list items for the online store, ensuring accuracy by reviewing and editing listings before posting.
  • Respond promptly and professionally to assigned customer inquiries..
  • Learn and properly utilize software for processing inventory.
  • Use the alphanumeric shelving system to correctly tag, label, and store items in designated inventory locations.
  • Maintain a clean and organized workspace, including inventory shelving, personal areas, and general housekeeping of assigned sections..
  • Keep work areas clean and organized, including the outbound shipping area, personal workspace, and assigned areas.
  • Communicate effectively with the Supervisor/Production Assistant regarding e-commerce needs.
  • Provide guidance and support to Mission Staff for client training in e-commerce as needed.
  • Adhere to established Standard Operating Procedures (SOPs).
  • Other duties as assigned by supervisor.
Required Education and Skills:
  • Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.
  • Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.
  • Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
  • Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
  • Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.
  • Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
  • Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.
  • Knowledge of E-Commerce platforms such as ShopGoodwill, Amazon, eBay, and GWF.
  • Proficiency in Microsoft Excel and inventory management software.
Qualifications:
  • Authorized to work in the United States.
  • Flexible availability.
  • Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
  • Ability to effectively and safely use standard office and light industrial equipment.

Apply