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E911 Testing Jobs (NOW HIRING)

Pender County Government

E911 Telecommunicator

Burgaw, NC · On-site

$51K - $60K/yr

This position is a safety sensitive position and subject to random substance abuse testing in accordance with the Pender County Personnel Policy and Risk Policy. Physical Requirements This work ...

Dallas County

E911 Dispatcher

Adel, IA · On-site

$28.83 - $33.14/hr

CritiCall Testing will be required of all selected applicants, prior to interview** Job Duties Operates telephone console to receive incoming emergency and non-emergency requests for public safety ...

Pender County, NC

E911 Telecommunicator

Burgaw, NC · On-site

$51K - $60K/yr

This position is a safety sensitive position and subject to random substance abuse testing in accordance with the Pender County Personnel Policy and Risk Policy. Physical Requirements This work ...

Reliasource

UC Engineer

Washington, DC · On-site

Line Appearances DID vs non-DID Main Line / Back Line Required Device Voicemail IVR Port List E911 ... Once testing has been completed successfully, the ELINs will be added to their ERL as appropriate ...

Reliasource

UC Engineer

Washington, DC

... E911 Emergency Contact Information § E911 RedSky User data o Document call flow(s) and provide ... Once testing has been completed successfully, the ELINs will be added to their ERL as appropriate ...

Unity Technologies Corporation

VTC Lead

Columbus, OH

SBC/CUBE and E911 Escalation & Troubleshooting: Serves as the primary operational escalation point ... Supports engineering‑led maintenance, testing, and development by enforcing approved procedures ...

SoftQL

Field Integration Engineer

Syracuse, NY · On-site

E911, PSAP, LTE, 5G and C-Band Call Testing * ASIK & ABIL migration to ASIL / ABIO and C-Band integration and call testing Qualifications Additional Information All your information will be kept ...

SoftQL

Field Integration Engineer

Syracuse, NY · On-site

E911, PSAP, LTE, 5G and C-Band Call Testing * ASIK & ABIL migration to ASIL / ABIO and C-Band integration and call testing Additional Information All your information will be kept confidential ...

Unity Technologies Corporation

VTC Lead

Columbus, OH · On-site

SBC/CUBE and E911 Escalation & Troubleshooting: Serves as the primary operational escalation point ... Supports engineering‑led maintenance, testing, and development by enforcing approved procedures ...

Unity Technologies Corporation

VTC Lead

Columbus, OH · On-site

SBC/CUBE and E911 Escalation & Troubleshooting: Serves as the primary operational escalation point ... Supports engineeringled maintenance, testing, and development by enforcing approved procedures and ...

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How much do e911 testing jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for e911 testing in the United States is $22.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $24.04 per hour, depending on experience, location, and employer.

What is e911 testing?

An E911 Testing job involves verifying that emergency 911 calls correctly route to the appropriate Public Safety Answering Point (PSAP) with accurate caller location data. Specialists in this role perform test calls, analyze network configurations, and troubleshoot any discrepancies in emergency call routing. They work closely with carriers, regulatory bodies, and emergency response teams to ensure compliance with E911 regulations. This role is critical for maintaining public safety by ensuring that emergency calls connect properly and provide correct location information to first responders.

What are the typical daily responsibilities of someone working in e911 testing?

Professionals in E911 Testing are responsible for validating emergency call routing, verifying location accuracy, and ensuring compliance with regulatory requirements across various telecommunications platforms. Their day often involves conducting test calls, documenting results, troubleshooting network or database issues, and collaborating with engineers and public safety departments to address any discrepancies. They may also be involved in maintaining detailed testing records and participating in regular audits. This role is critical in ensuring that emergency calls are correctly routed and that first responders receive accurate location information, directly impacting public safety.

What are the key skills and qualifications needed to thrive in the e911 testing position, and why are they important?

To excel in E911 Testing, candidates should have strong analytical skills, attention to detail, and a solid understanding of telecommunications systems and emergency response protocols, often supported by relevant technical certifications or experience. Familiarity with E911 testing tools, location validation systems, VoIP technologies, and knowledge of regulatory compliance are typically required. Excellent communication, problem-solving abilities, and the capacity to work collaboratively with cross-functional teams set standout professionals apart. These skills ensure accurate validation of emergency services, compliance with safety standards, and reliable support for public safety operations.

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E911 Testing jobs near you
Infographic showing various E911 Testing job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,166 per year, or $22.7 per hour.

E911 Telecommunicator

Burgaw, NC • On-site

Pender County Government
Public Safety Statistics Centers and Offices • 1 - 10 employees
Learn more about Pender County Governmentexternal

$51K - $60K/yr

Full-time

Re-posted 23 days ago

Key responsibilities

  • Receives, classifies, processes, and dispatches emergency service calls using E-911 and computer aided dispatch systems.

  • Operates communication systems, including radio, teletype, and Division of Criminal Information (DCI) terminal, to send and receive messages and maintain records.

  • Guides dispatched personnel by utilizing mapping systems and dispatches personnel or specialized units as needed.

Job description

General Definition of Work Performs skilled technical work receiving, classifying, processing and dispatching emergency service calls utilizing E-911 and computer aided dispatch systems, receiving, recording and forwarding non-emergency service calls, preparing and maintaining computerized and other records and files, and related work as apparent or assigned. Work is performed under the limited supervision of the E-911 Telecommunicator/Shift Leader. To perform this job successfully, an individual must be able to complete the essential functions of the position with or without reasonable accommodations.

Reasonable accommodations may be requested by contacting Pender County Human Resources. Essential Functions Receives routine and emergency telephone calls and personal requests for assistance concerning crimes, public utilities, or general information concerning addresses and nature of problems. Deciphers, prioritizes, and gathers information from callers.

Guides dispatched personnel by utilizing the mapping system. Dispatches personnel after hours for emergencies; dispatches specialized units. Receives and transmits information and messages.

Operates Division of Criminal Information (DCI) terminal to send and receive messages regarding criminal histories, vehicle identification, missing persons, license plate records and driver histories and related work; enters and removes data from the database. Maintains an in-house computer database and communications logs and reports. Performs general maintenance and custodial duties.

Other duties as assigned. Knowledge, Skills, Abilities, Education & Experience General knowledge of the methods of operating the communications system; general knowledge of radio and teletype procedures; general knowledge of the geography of the County and location of important buildings; ability to type at a reasonable rate of speed; ability to speak distinctly; ability to utilize computer aided dispatching and networking software; ability to deal courteously with the public under stressful conditions; ability to establish and maintain effective working relationships with associates and the general public. High school diploma or GED, or equivalent combination of education and experience.

Valid driver's license in the State of North Carolina. This position is a safety sensitive position and subject to random substance abuse testing in accordance with the Pender County Personnel Policy and Risk Policy. Physical Requirements This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel, reaching with hands and arms and repetitive motions and occasionally requires standing, walking, stooping, kneeling, crouching or crawling, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, operating machines and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g

business office, light traffic).

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