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Dual Csr Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Chichester, NH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Plus 57

Be Seen First

Customer Service Representative CSR

Dallas, TX · On-site

$18 - $20/hr

We are seeking a Tier I Customer Service Representative to join our team immediatley! You will be responsible for helping customers by providing product and service information and answering customer ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

MMC Group

Customer Service Representative | CSR

Austin, TX · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) - Medicaid Provider Support Location : Austin, TX Onsite Position , Local Candidates Only Schedule Availability Required : Candidates must be available to work ...

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Dual Csr information

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How much do dual csr jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for dual csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dual CSR, and why are they important?

To thrive as a Dual CSR (Customer Service Representative), you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and sometimes bilingual proficiency are typically required. Outstanding patience, adaptability, and the ability to multitask help Dual CSRs stand out. These skills are crucial for delivering efficient, high-quality customer support across multiple channels and handling diverse customer needs.

How does a Dual Customer Service Representative (CSR) balance responsibilities across multiple channels or service areas?

A Dual CSR typically manages customer interactions across different communication channels, such as phone and chat, or may serve multiple product/service lines. This requires strong multitasking skills and adaptability, as you might switch between tasks or systems throughout the day. Collaboration with other team members is also common, especially when transferring cases or escalating complex issues. Successful Dual CSRs stay organized, prioritize tasks effectively, and communicate clearly to ensure seamless service across all assigned areas.

What are Dual CSRs?

Dual CSRs, or Dual Customer Service Representatives, are professionals who handle both inbound and outbound customer interactions across multiple channels for a company. They are responsible for addressing customer inquiries, resolving issues, processing orders, and providing product or service information. Dual CSRs are trained to manage various customer needs while maintaining a high standard of service and professionalism. Their role often requires multitasking, strong communication skills, and the ability to use different customer management systems effectively.

What is the difference between Dual Csr vs Customer Service Representative?

AspectDual CsrCustomer Service Representative
CredentialsTypically requires basic customer service training, sometimes certifications in communication or product knowledgeUsually requires similar customer service training, with certifications often optional
Work EnvironmentOften in call centers, retail, or online support settingsCommonly in retail stores, call centers, or corporate offices
Employer & IndustryUsed across retail, telecom, banking, and tech industriesWidely used in retail, telecom, healthcare, and service sectors

Both Dual Csr and Customer Service Representative roles focus on assisting customers, but Dual Csr may involve handling multiple channels or products simultaneously, requiring broader knowledge. Customer Service Representatives typically focus on specific products or services within a single channel. The roles overlap in skills and work environments, but Dual Csr often demands multitasking across platforms.

More about Dual Csr jobs
What job categories do people searching Dual Csr jobs look for? The top searched job categories for Dual Csr jobs are:
Dual Csr jobs near you
Infographic showing various Dual Csr job openings in the United States as of May 2026, with employment types broken down into 70% Full Time, 26% Part Time, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - CSR

CABS Heating

West Sacramento, CA

$19 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Become a full-time Customer Service Representative - CSR with CABS Heating & Air Conditioning and build a lasting career in West Sacramento, CA!
What do we offer our Customer Service Representative - CSR? We're glad you asked!

  • $19-23/hour depending on experience + spiffs
  • Health, dental, and vision
  • 401(k) with company match
  • Paid time off (PTO)
  • 5 paid sick days
  • 6 paid holidays
  • Paid vacation
  • Birthday pay
  • Growth opportunities
  • Company and team events
  • Performance or annual bonuses
  • Continued training and certifications
Your schedule: You will work full-time during our business hours, which are from 7 a.m. to 7 p.m., Monday through Friday. We may ask you to work occasional weekends on Saturdays, and you will be notified of any additional hours or changes to your schedule. Please note that the schedule is subject to change based on seasonal demands.
YOUR DAY-TO-DAY AS OUR CUSTOMER SERVICE REPRESENTATIVE - CSR
As a Customer Service Representative, you will re-engage existing customers and develop new business connections. Utilizing our ServiceTitan database, you'll focus on reintroducing services to valued clients through personalized outreach and managing outbound calls based on customer needs. Your day will involve upselling services, scheduling follow-ups, and maintaining accurate customer information. Instead of traditional cold-calling, you'll build genuine relationships, addressing questions to foster loyalty. Staying informed about industry trends and our latest offerings will enable you to communicate effectively.
Do You Have What It Takes?
  • High school diploma or equivalent
  • 2+ years of phone sales and customer service experience
  • Strong communication and interpersonal skills
  • Basic computer skills, including proficiency with CRM software
  • Geographic knowledge of the service area and the ability to read maps
Preferred Qualifications:
  • Experience in the HVAC industry
  • Experience using ServiceTitan or similar CRM systems

CABS HEATING & AIR CONDITIONING: WHY CHOOSE US?
At CABS Heating & Air Conditioning, our goal is to be the most trusted and respected residential HVAC company in the West Sacramento area. In addition to being an environmentally conscious company, we believe in always treating our customers with honesty and integrity. We believe our employees are the heart of our company, which is why we aim to provide them with the best work environment possible. Our employees are part of our family, and we thank them for their hard work with amazing benefits and flexibility as well as opportunities for professional development. If you are looking for a company that you can grow with, look no further!
If you think this Customer Service Representative - CSR job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. We value your time, so we won't ask you to fill out a long, drawn-out application. This initial application should take you less than 3 minutes to complete. Good luck!

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