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Driver Relations Manager Jobs in Ohio (NOW HIRING)

Action

Driver Manager

Columbus, OH · On-site

$46K - $55K/yr

... and Terminal Managers to increase the productivity and efficiency of the fleet. Support drivers ... relations skills.

Action Usa

Driver Manager

Obetz, OH · On-site

$45K - $54K/yr

... and Terminal Managers to increase the productivity and efficiency of the fleet. Support drivers ... relations skills.

Action Usa

Driver Manager

Obetz, OH · On-site

$45K - $54K/yr

... and Terminal Managers to increase the productivity and efficiency of the fleet. Support drivers ... relations skills.

Avient

Director, Investor Relations

Avon Lake, OH

... performance drivers. * Exceptional communication and storytelling skills, with the ability to ... High level of integrity, sound judgment, and ability to manage sensitive and confidential ...

Avient

Director, Investor Relations

Avon Lake, OH · On-site

... performance drivers. * Exceptional communication and storytelling skills, with the ability to ... High level of integrity, sound judgment, and ability to manage sensitive and confidential ...

LIFECARE ALLIANCE

Driver Supervisor

Columbus, OH

$44K - $52K/yr

... manage time-off requests. - Address and resolve driver issues promptly and effectively. - Train new ... relations skills to interact with a diverse group of individuals, ensuring a positive experience ...

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Driver Relations Manager information

How does a driver relations manager typically collaborate with operations and HR teams to address driver concerns?

A Driver Relations Manager works closely with both operations and HR teams to ensure that drivers’ needs and concerns are addressed promptly and effectively. This often involves regular meetings to discuss feedback from drivers, coordinating on policy updates, and resolving issues related to scheduling, compliance, and workplace safety. By fostering open communication between drivers and management, the Driver Relations Manager helps create a supportive environment, improves retention, and ensures operational efficiency. Teamwork and proactive problem-solving are key aspects of this collaborative process.

What is the difference between Driver Relations Manager vs Driver Coordinator?

AspectDriver Relations ManagerDriver Coordinator
ResponsibilitiesOversees driver relationships, manages communication, and resolves issues at a strategic level.Coordinates driver schedules, handles daily communication, and manages operational tasks.
Required SkillsStrong communication, conflict resolution, leadership, and industry knowledge.Organizational skills, communication, and familiarity with scheduling software.
Work EnvironmentOffice-based with field interactions, strategic planning sessions.Primarily office or dispatch center, with some field contact.
Common UsageUsed in larger transportation companies for relationship management roles.Found in logistics and delivery companies for daily operational coordination.

The Driver Relations Manager focuses on maintaining and improving driver relationships at a strategic level, while the Driver Coordinator handles daily scheduling and operational tasks. Both roles require strong communication skills, but the Manager position involves more leadership and industry knowledge, whereas the Coordinator is more task-oriented and operational.

What is a driver relations manager?

Driver Relations Managers are professionals responsible for overseeing relationships between a company and its drivers, whether they're employees or contractors. Their main duties include recruiting, onboarding, supporting, and retaining drivers by addressing their concerns and ensuring they have a positive experience. They often act as a bridge between drivers and company management, helping to resolve issues, improve communication, and boost driver satisfaction. These managers play a key role in reducing driver turnover and maintaining a reliable workforce. Their work is especially important in industries like transportation, logistics, and delivery services.

What are the key skills and qualifications needed to thrive as a driver relations manager?

To thrive as a Driver Relations Manager, you need strong experience in logistics or transportation management, excellent interpersonal skills, and a relevant bachelor's degree or equivalent work experience. Familiarity with fleet management software, CRM systems, and knowledge of industry regulations are typically required, and certifications in logistics or HR can be beneficial. Outstanding conflict resolution, problem-solving, and communication abilities help build trust and foster positive relationships with drivers. These skills and qualities are crucial for ensuring driver satisfaction, retention, and compliance, which directly impact operational efficiency and company reputation.
What job categories do people searching Driver Relations Manager jobs in Ohio look for? The top searched job categories for Driver Relations Manager jobs in Ohio are:
What cities in Ohio are hiring for Driver Relations Manager jobs? Cities in Ohio with the most Driver Relations Manager job openings:
Driver Relations Manager jobs near you
Infographic showing various Driver Relations Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Client Relations Specialist

NATIONAL ASSET RECOVERY SPECIALISTS INC

Cleveland, OH • On-site

$20/hr

Other

Medical, Retirement, PTO

Re-posted 26 days ago

Job description

Client Relations Specialist

National Asset Recovery Specialists, Inc. is a leading name in collateral recovery, proudly serving clients across the United States. With a strong reputation for professionalism, compliance, and precision, we specialize in the recovery of vehicles and other secured assets on behalf of financial institutions. Our team is dedicated to delivering reliable, efficient services while upholding the highest standards of integrity. As a growing national company, we've recently expanded operations into Florida, continuing our commitment to excellence and client satisfaction across all markets.

We are seeking a detail-oriented and dependable Client Relations Specialist to join our in-office team. This position plays a vital role in both customer service and operational accuracy. You will serve as a point of contact for individuals whose property has been repossessed, as well as a liaison between our company and lender partners. Your primary responsibilities will involve scheduling appointments for property retrieval, managing account details, and ensuring all documentation and processes are error-free.

Key responsibilities include:

  • Answering incoming calls from individuals regarding personal property retrieval.
  • Scheduling and confirming appointments with accuracy and professionalism.
  • Providing detailed vehicle and property descriptions to lenders and clients, including updates on recovery attempts.
  • Providing clear, respectful, and empathetic communication to all callers.
  • Maintaining and managing account records with precision.
  • Collaborating with Repossession Agents on details of active repossession orders.
  • Serving as a liaison between our team and financial institutions, ensuring their account expectations are met without error.
  • Reviewing and verifying data to ensure accuracy in all communications and transactions.
  • Collaborating with internal teams to meet deadlines and resolve issues quickly.

What we're looking for:

  • Strong attention to detail and ability to follow strict procedures.
  • Excellent verbal and written communication skills.
  • Ability to handle sensitive conversations with professionalism and empathy.
  • Comfortable working in a fast-paced, structured office environment.
  • Prior experience in customer service, collections, or account management is a plus.
  • Basic computer skills and familiarity with internal software systems (training provided).

Benefits:

  • Paid personal time off.
  • Health insurance
  • 401k matching
  • Bonus opportunities for company-wide goal achievements

Schedule:

  • Full-time, Monday–Friday 8:00 AM to 4:00 PM.
  • In-office position only (remote work is not available for this role)

Compensation:

  • $20.00 per hour

Requirements:

  • Valid Ohio driver's license.
  • 23 years of age or older.
  • Applicants must pass an F.B.I. background check.
  • Pass pre-employment drug screening.
  • High school diploma or GED.

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