Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of ... Operations, Compliance, Legal, Finance, Origin, and Product/Tech. ACT is scaling to meet growing ...
Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of ... Operations, Compliance, Legal, Finance, Origin, and Product/Tech. ACT is scaling to meet growing ...
Customs Entry Writer
Virginia Beach, VA · On-site
$60K - $74K/yr
... Zone (FTZ) import operations and maintaining strong regulatory compliance. Job Duties ... Prepare, transmit, and manage customs entries and entry summaries in accordance with CBP ...
Customs Entry Writer
Virginia Beach, VA · On-site
$60K - $74K/yr
... Zone (FTZ) import operations and maintaining strong regulatory compliance. Job Duties ... Prepare, transmit, and manage customs entries and entry summaries in accordance with CBP ...
Customs Entry Writer
Virginia Beach, VA · On-site
$60K - $74K/yr
... Zone (FTZ) import operations and maintaining strong regulatory compliance. Job Duties ... Prepare, transmit, and manage customs entries and entry summaries in accordance with CBP ...
Customs Entry Writer
Virginia Beach, VA · On-site
$60K - $74K/yr
... Zone (FTZ) import operations and maintaining strong regulatory compliance. Job Duties ... Prepare, transmit, and manage customs entries and entry summaries in accordance with CBP ...
Drayage Operations Manager information
What are the key skills and qualifications needed to thrive as a drayage operations manager?
To thrive as a Drayage Operations Manager, you need expertise in logistics management, freight movement, and transportation regulations, often supported by a bachelor’s degree in supply chain or logistics. Familiarity with Transportation Management Systems (TMS), port terminal systems, and DOT compliance tools is typically required. Strong leadership, problem-solving, and communication skills help manage teams, resolve operational issues, and coordinate with clients and carriers. These abilities ensure efficient cargo movement, regulatory compliance, and high customer satisfaction in a complex, fast-paced environment.
What is the difference between Drayage Operations Manager vs Trucking Supervisor?
| Aspect | Drayage Operations Manager | Trucking Supervisor |
|---|---|---|
| Credentials | Logistics or supply chain certifications often preferred | Commercial driver's license (CDL) and trucking experience |
| Work Environment | Port terminals, shipping yards, logistics centers | Trucking companies, freight yards, distribution centers |
| Employer & Industry | Shipping companies, ports, logistics providers | Trucking firms, freight carriers, distribution companies |
| Search & Comparison Intent | Managing port logistics, container movement | Overseeing truck operations, driver management |
The main difference is that a Drayage Operations Manager oversees container movement and port logistics, while a Trucking Supervisor manages truck drivers and freight operations. Both roles require logistics knowledge, but focus on different parts of the supply chain.
What is a drayage operations manager?
A Drayage Operations Manager oversees the short-distance transport of goods, typically between ports, rail terminals, and warehouses. They are responsible for coordinating shipments, managing drivers, ensuring regulatory compliance, and optimizing operational efficiency. This role is crucial in the logistics and supply chain industry, especially for containerized cargo movement. Drayage Operations Managers work closely with customers, carriers, and logistics teams to ensure timely and cost-effective delivery of freight.
What are some common challenges faced by drayage operations managers, and how can they be addressed?
Drayage Operations Managers often encounter challenges such as port congestion, tight delivery timelines, and coordination with multiple stakeholders, including trucking companies, shipping lines, and warehouse teams. These challenges can be addressed through proactive communication, leveraging logistics software for real-time tracking, and building strong relationships with vendors and port authorities. Staying adaptable and continuously monitoring industry regulations also helps ensure smooth operations and timely deliveries.
Is drayage operations manager a high paying job?
A drayage operations manager typically earns a competitive salary that varies based on experience, location, and company size. The role often requires strong logistics, leadership skills, and knowledge of transportation management systems, which can influence compensation levels.
What are popular job titles related to Drayage Operations Manager jobs in Virginia? For Drayage Operations Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Drayage Operations Manager jobs in Virginia look for? The top searched job categories for Drayage Operations Manager jobs in Virginia are:
What cities in Virginia are hiring for Drayage Operations Manager jobs? Cities in Virginia with the most Drayage Operations Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 8 days ago
Amazon rating
7.4
Based on 7,079 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of entry for both internal and external Amazon customers. The Sr. Compliance Specialist is the primary resolution support owner for cargo detained by CBP, FDA, CPSC, EPA, and other Partner Government Agencies (PGAs) - managing each case from first notice through final resolution. You will work across a broad stakeholder set: importers of record (IORs), U.S. government agencies, examination facilities, carriers, and Amazon internal teams spanning Operations, Compliance, Legal, Finance, Origin, and Product/Tech.
ACT is scaling to meet growing import volume and increasing case complexity. This role will evolve alongside the business - we are looking for someone who can adapt, take ownership across shifting priorities, and contribute beyond their immediate caseload. Strong written and verbal communication skills are essential; cases routinely carry same-day response requirements with seizure, penalty, or mounting demurrage as direct financial consequence of inaction.
Key job responsibilities
• Manage an active caseload of CBP exam holds, PGA detentions, and other enforcement actions across assigned U.S. ports - from intake through resolution (release, re-export, destruction, or formal response)
• Track and respond to CBP CF-28 and CF-29 notices within statutory deadlines; escalate approaching deadlines and elect appropriate disposition paths, including re-export, manipulation/destruction, and UFLPA exclusion proceedings
• Serve as the primary government-facing customs broker point of contact - building working relationships with CBP officers, FDA district staff, CPSC analysts, EPA inspectors, and other PGA personnel
• Coordinate logistics for cargo returns, CES pickup, drayage, and destruction with carriers, exam facilities, and Amazon's logistics network teams
• Partner cross-functionally with CTU operations, finance, controllership, and billing on entry corrections, fee approvals, invoice reconciliation, and systemic filing issues
• Draft formal agency responses, triage enforcement communications by urgency, and escalate seizure and penalty actions same business day per team SLAs
• Contribute to weekly business reviews and operational reporting - port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership
• Collaborate with product, tech, and I&I teams on automation and AI initiatives to improve exam resolution workflows and scale operational capacity
BASIC QUALIFICATIONS
- Experience in Trade Compliance and/or Supply Chain industry, i.e. as customs agent/officer, compliance specialist, or customs operations
- Working knowledge of CBP entry types, import regulations, and PGA hold processes (CBP, FDA, CPSC, EPA, USDA/AQI)
- Ability to read and interpret CBP forms (CF-28, CF-29, CF-7512, CF-3499) and federal enforcement correspondence
PREFERRED QUALIFICATIONS
- Licensed Customs Broker (LCB) or active pursuit of the license
- Direct experience with CPSC NOVs, UFLPA enforcement actions, FDA DWPE/DWCI holds, or EPA/TSCA refusals
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 26.29 - 41.77 USD hourly
ACT is scaling to meet growing import volume and increasing case complexity. This role will evolve alongside the business - we are looking for someone who can adapt, take ownership across shifting priorities, and contribute beyond their immediate caseload. Strong written and verbal communication skills are essential; cases routinely carry same-day response requirements with seizure, penalty, or mounting demurrage as direct financial consequence of inaction.
Key job responsibilities
• Manage an active caseload of CBP exam holds, PGA detentions, and other enforcement actions across assigned U.S. ports - from intake through resolution (release, re-export, destruction, or formal response)
• Track and respond to CBP CF-28 and CF-29 notices within statutory deadlines; escalate approaching deadlines and elect appropriate disposition paths, including re-export, manipulation/destruction, and UFLPA exclusion proceedings
• Serve as the primary government-facing customs broker point of contact - building working relationships with CBP officers, FDA district staff, CPSC analysts, EPA inspectors, and other PGA personnel
• Coordinate logistics for cargo returns, CES pickup, drayage, and destruction with carriers, exam facilities, and Amazon's logistics network teams
• Partner cross-functionally with CTU operations, finance, controllership, and billing on entry corrections, fee approvals, invoice reconciliation, and systemic filing issues
• Draft formal agency responses, triage enforcement communications by urgency, and escalate seizure and penalty actions same business day per team SLAs
• Contribute to weekly business reviews and operational reporting - port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership
• Collaborate with product, tech, and I&I teams on automation and AI initiatives to improve exam resolution workflows and scale operational capacity
BASIC QUALIFICATIONS
- Experience in Trade Compliance and/or Supply Chain industry, i.e. as customs agent/officer, compliance specialist, or customs operations
- Working knowledge of CBP entry types, import regulations, and PGA hold processes (CBP, FDA, CPSC, EPA, USDA/AQI)
- Ability to read and interpret CBP forms (CF-28, CF-29, CF-7512, CF-3499) and federal enforcement correspondence
PREFERRED QUALIFICATIONS
- Licensed Customs Broker (LCB) or active pursuit of the license
- Direct experience with CPSC NOVs, UFLPA enforcement actions, FDA DWPE/DWCI holds, or EPA/TSCA refusals
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 26.29 - 41.77 USD hourly
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US