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Donor Services Jobs (NOW HIRING)

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Donor Services Technician (Seneca)

Seneca, SC · On-site

A Donor Services Technician registers, performs donor history, and completes donor physical assessment from allogeneic donors and if applicable, autologous, directed, and therapeutic donors in ...

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Donor Services Specialist

Barre, VT · On-site

$54.38 - $73.57/hr

This position is a member of the Donor Services team and helps to manage the administrative and operational tasks within the Philanthropy Department. This position ensures accurate donation ...

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Donor Services Technician (Decatur)

Decatur, GA · On-site

$17.85/hr

A Donor Services Technician registers, performs donor history, and completes donor physical assessment from allogeneic donors and if applicable, autologous, directed, and therapeutic donors in ...

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Donor Services Technician (Taylors)

Taylors, SC · On-site

A Donor Services Technician registers, performs donor history, and completes donor physical assessment from allogeneic donors and if applicable, autologous, directed, and therapeutic donors in ...

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Donor Services Technician (Boone)

Hickory, NC · On-site

A Donor Services Technician registers, performs donor history, and completes donor physical assessment from allogeneic donors and if applicable, autologous, directed, and therapeutic donors in ...

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Donor Services information

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How much do donor services jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for donor services in the United States is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.96 per hour, depending on experience, location, and employer.

What is donor services?

Donor Services refers to the team or department within a nonprofit or fundraising organization that manages relationships and communications with donors. Their responsibilities include acknowledging donations, providing receipts, maintaining donor records, and ensuring that donors feel appreciated and informed. Donor Services professionals play a key role in building trust and fostering long-term support by responding to donor inquiries, resolving issues, and keeping supporters updated about the impact of their contributions. They often collaborate with fundraising and development teams to ensure a positive donor experience.

What are the key skills and qualifications needed to thrive in donor services, and why are they important?

To thrive in Donor Services, you need strong organizational skills, attention to detail, and experience with donor management or customer service, often supported by a bachelor's degree or equivalent experience. Familiarity with donor database systems like Raiser's Edge or Salesforce and proficiency in office software are typically required. Excellent interpersonal skills, empathy, and clear communication help build lasting donor relationships and resolve issues effectively. These skills ensure accurate record-keeping, enhance donor satisfaction, and support the success of fundraising initiatives.

How does the donor services role collaborate with other departments within a nonprofit organization?

In a Donor Services role, you frequently collaborate with teams such as fundraising, communications, and finance to ensure donors have a positive experience. You'll work closely with fundraisers to support campaigns, coordinate with communications for donor acknowledgments, and assist finance with accurate recording of contributions. Effective internal communication is crucial, as you often act as a bridge between donors and the organization, helping to resolve issues and relay donor feedback to relevant teams.

What is the difference between Donor Services vs Fundraising Coordinator?

AspectDonor ServicesFundraising Coordinator
Primary RoleManage donor relationships, process donations, and ensure donor retentionPlan and execute fundraising campaigns, organize events, and develop fundraising strategies
Required SkillsCommunication, data management, customer serviceEvent planning, marketing, communication
Work EnvironmentNonprofit organizations, charities, hospitalsNonprofits, charitable organizations, educational institutions
Common CertificationsNone required, but CRM or donor management software experience helpfulFundraising certifications (e.g., CFRE) beneficial but not mandatory

While Donor Services focuses on maintaining relationships with existing donors and processing contributions, Fundraising Coordinators actively develop new fundraising initiatives and campaigns. Both roles are essential in nonprofit organizations but differ in their primary responsibilities and skill sets.

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Donor Services jobs near you
Infographic showing various Donor Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,965 per year, or $20.7 per hour.

Donor Services Manager

Catholic Diocese of Lansing

Lansing, MI • On-site

Full-time

Re-posted 12 days ago

Job description

The Catholic Foundation serving the Church in the Diocese of Lansing is seeking a Donor Services Manager. This is a full-time, non-exempt position reporting to the Development Officer of The Catholic Foundation and will supervise the Donor Services staff, both permanent and temporary.
General Summary: The Donor Services Manager plays a vital role in advancing the mission of The Catholic Foundation of the Diocese of Lansing by ensuring excellence in donor relations, prompt and accurate gift processing and acknowledgments, data entry, and data integrity. This position collaborates closely with the Development Officer and executive staff.
Principal Duties and Responsibilities:
  • Provide accurate data entry for all donor gifts.
  • Process, record, and reconcile all pledges, payments, and donations - ensuring the quality and integrity of data for accurate analytical and financial reporting.
  • Maintain files for gift documentation and related correspondence.
  • Prepare gift acknowledgment letters and year-end gift statements for tax purposes.
  • Perform acknowledgement of gifts in an accurate and timely manner.
  • Handle donor inquiries received by mail, telephone, or email with utmost professionalism.
  • Assist in managing relationships with donors and with diocesan leadership, especially pastors, principals, and other Catholic leaders.
  • Communicate and interact with donors, parish and diocesan staff, clergy and volunteers regarding database records, and donations made to the Foundation to support the mission of the Church. Solve problems when necessary.
  • Train, supervise, and lead Donor Services staff and volunteers, both permanent and temporary.
  • Assist the Foundation and Diocesan staff by creating and running reports to obtain general or specific information about fundraising activities and results.
  • Interact with accounting staff when necessary regarding deposit or donor issues.
  • Work with vendors involved with campaign, appeal, or development office activities.
  • Develop and maintain routine and custom lists for pledge reminders and office mailings and utilize database for labels/letters.
  • Other duties as assigned.

Knowledge, Skills, and Abilities:
Education: High school diploma is required. Bachelor's or Associate's degree is preferred.
Experience: Three or more years of donor service/customer relations experience is strongly preferred. Demonstrable ability to prioritize and work independently, strong written and verbal communications skills including attention to detail and accuracy. Proficiency in Microsoft Office Suite is required. Experience with Blackbaud Raiser's Edge software is strongly preferred.
Require: Ability to prioritize tasks, learn quickly, work independently and maintain confidentiality is required. Must have excellent phone skills and be able to maintain composure, flexibility, and a commitment to donor service and satisfaction. A fully supportive attitude toward the Catholic Church and her teachings.
Physical Demands: While performing duties, employee has to sit for long periods of time, use hands in repetitive motion tasks, and answer telephone calls. The position also requires some standing, stooping, and bending. Must be able to lift and move up to 40 pounds. Employee is expected to work onsite, Monday through Friday.
The above statements describe the general nature and level of work of the position. They are not an exhaustive list of all responsibilities, duties, and skills.
To apply for the position, please submit a cover letter and resume to the online application.

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