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Donor Services Jobs (NOW HIRING)

Saving-Sight

Donor Services Coordinator

Kansas City, MO · On-site

$23.82/hr

Donor Services Coordinator - Overnights $23.82 per hour | 6:00 PM - 6:00 AM | Rotating 2-Week Schedule (M/Tu/Fri & Sat/Sun/Wed/Thurs) | Hybrid Opportunity Position Purpose: The Donor Services ...

Tuskegee University

Position Information Position Title Donor Services Associate Status Full Time Job Summary The Donor Services Associate is a stewardship-rooted, non-fundraising professional responsible for the ...

tbc

Donor Services Technician (Salem)

Salem, VA

A Donor Services Technician registers, performs donor history, and completes donor physical assessment from allogeneic donors and if applicable, autologous, directed, and therapeutic donors in ...

tbc

Donor Services Technician - Mobiles

Hanahan, SC

A Donor Services Technician registers, performs donor history, and completes donor physical assessment from allogeneic donors and if applicable, autologous, directed, and therapeutic donors in ...

LifeSource

Donor Services Coordinator

Minneapolis, MN · On-site

$33 - $41/hr

Our Donor Services Coordinators leave a remarkable impact on thousands, while supporting the donation process, by executing the following responsibilities: * Thoroughly review medical records with ...

tbc

Donor Services Technician (Boone)

Lenoir, NC

A Donor Services Technician registers, performs donor history, and completes donor physical assessment from allogeneic donors and if applicable, autologous, directed, and therapeutic donors in ...

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How much do donor services jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for donor services in the United States is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Donor Services vs Fundraising Coordinator?

AspectDonor ServicesFundraising Coordinator
Primary RoleManage donor relationships, process donations, and ensure donor retentionPlan and execute fundraising campaigns, organize events, and develop fundraising strategies
Required SkillsCommunication, data management, customer serviceEvent planning, marketing, communication
Work EnvironmentNonprofit organizations, charities, hospitalsNonprofits, charitable organizations, educational institutions
Common CertificationsNone required, but CRM or donor management software experience helpfulFundraising certifications (e.g., CFRE) beneficial but not mandatory

While Donor Services focuses on maintaining relationships with existing donors and processing contributions, Fundraising Coordinators actively develop new fundraising initiatives and campaigns. Both roles are essential in nonprofit organizations but differ in their primary responsibilities and skill sets.

How does the Donor Services role collaborate with other departments within a nonprofit organization?

In a Donor Services role, you frequently collaborate with teams such as fundraising, communications, and finance to ensure donors have a positive experience. You'll work closely with fundraisers to support campaigns, coordinate with communications for donor acknowledgments, and assist finance with accurate recording of contributions. Effective internal communication is crucial, as you often act as a bridge between donors and the organization, helping to resolve issues and relay donor feedback to relevant teams.

What are Donor Services?

Donor Services refers to the team or department within a nonprofit or fundraising organization that manages relationships and communications with donors. Their responsibilities include acknowledging donations, providing receipts, maintaining donor records, and ensuring that donors feel appreciated and informed. Donor Services professionals play a key role in building trust and fostering long-term support by responding to donor inquiries, resolving issues, and keeping supporters updated about the impact of their contributions. They often collaborate with fundraising and development teams to ensure a positive donor experience.

What are the key skills and qualifications needed to thrive in Donor Services, and why are they important?

To thrive in Donor Services, you need strong organizational skills, attention to detail, and experience with donor management or customer service, often supported by a bachelor's degree or equivalent experience. Familiarity with donor database systems like Raiser's Edge or Salesforce and proficiency in office software are typically required. Excellent interpersonal skills, empathy, and clear communication help build lasting donor relationships and resolve issues effectively. These skills ensure accurate record-keeping, enhance donor satisfaction, and support the success of fundraising initiatives.
More about Donor Services jobs
What cities are hiring for Donor Services jobs? Cities with the most Donor Services job openings:
What are the most commonly searched types of Donor Services jobs? The most popular types of Donor Services jobs are:
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What job categories do people searching Donor Services jobs look for? The top searched job categories for Donor Services jobs are:
Donor Services jobs near you
Infographic showing various Donor Services job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,965 per year, or $20.7 per hour.

Donor Services Coordinator

Saving-Sight

Kansas City, MO • On-site

$23.82/hr

Full-time

Posted 14 days ago

Job description

Donor Services Coordinator - Overnights
$23.82 per hour | 6:00 PM - 6:00 AM | Rotating 2-Week Schedule (M/Tu/Fri & Sat/Sun/Wed/Thurs) | Hybrid Opportunity
Position Purpose:
The Donor Services Coordinator plays a critical role in the eye donation process by coordinating and facilitating donor referrals, supporting partner agencies, and engaging with donor families. This position ensures compliance with regulatory standards and internal procedures while maintaining a high level of accuracy and professionalism in a time-sensitive healthcare environment.
Responsibilities:
  • Receive and document death referrals from partner agencies, including organ procurement organizations, funeral homes, hospices, and medical examiners.
  • Provide guidance and education to referral sources regarding the eye donation process, including state-specific and partner-specific policies and procedures.
  • Conduct preliminary screening of potential donors to assess medical suitability in accordance with Saving Sight SOPs, EBAA standards, FDA regulations and HIPAA requirements.
  • Collaborate with internal and external stakeholders to coordinate logistics related to donor evaluation and recovery.
  • Access and utilize internal and external information systems to accurately record and manage referral and donor data, maintaining strict confidentiality in compliance with HIPAA and other applicable privacy laws.
  • Engage with the families of potential donors to communicate donation opportunities, determine legal authorization, and complete donor risk assessments.
  • Review and interpret medical records to evaluate donor suitability and ensure accurate documentation.
  • Maintain compliance with HIPAA, Saving Sight Standard Operating Procedures, EBAA Standards, FDA regulations, and respective state Uniform Anatomical Gift Acts (UAGA) at all times.
  • Accurately transcribe and record information, ensuring thorough and timely documentation within eye bank systems.
  • Assist with daily departmental tasks and provide support for special projects or assignments.

Knowledge, Skills, and Abilities:
  • Strong interpersonal, written, verbal, and phone communication skills.
  • Strong organizational skills, critical thinking, problem-solving abilities and attention to detail.
  • Ability to work independently, with limited direction, and in a team environment.
  • Proficient in using multiple screens and systems including Microsoft Office, databases, and web applications.
  • Demonstrated ability to maintain confidentiality and exercise professionalism and objectivity.

Basic Requirements:
  • High school diploma or equivalent required.
  • Must have reliable transportation.

Preferred Requirements:
  • A minimum of one (1) year of work experience in a call center or other customer service environment.
  • Knowledge of medical terminology.

Physical Requirements:
  • Frequent periods of intense concentration.
  • Able to manage the demands of extended computer, print, and phone use.
  • Moderate manual dexterity for basic keyboarding.
  • Must be able to sit and/or stand for long periods of time.
  • Ability to lift and move 20 pounds.

Working Environment:
  • Standard office setting with typical working conditions.
  • Position may involve frequent interruptions and shifting priorities.
  • Must be available to work scheduled holidays and weekends.
  • Position may be eligible for hybrid work based on business needs

NOTE: The preceding statements describe the nature and level of assignments normally given to job incumbents. They are not an exhaustive list of duties. Additional duties may be assigned. Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff and seek diversity in our applicants. Saving Sight does not unlawfully discriminate based on any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote individuals who support the goals and mission of the organization.
At this time, we are only able to consider candidates who do not require current or future sponsorship for employment authorization.

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