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Donor Services Jobs (NOW HIRING)

Endeavor Health

Donor Services Specialist

Evanston, IL · On-site

$22.14 - $33.21/hr

Donor Services Specialist The Donor Services Specialist will work as a member of the Endeavor Health foundations' Philanthropy Operations team to drive the foundations' philanthropic growth and ...

Maryland Food Bank

Donor Services Coordinator

Halethorpe, MD · On-site

$24 - $26.50/hr

The Donor Services Coordinator is an integral part of the Philanthropy Services Team, within the greater External Relations Department. The Donor Services Coordinator is responsible for managing mass ...

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NorthShore

Donor Services Specialist

Evanston, IL · On-site

$22.14 - $33.21/hr

Donor Services Specialist The Donor Services Specialist will work as a member of the Endeavor Health foundations' Philanthropy Operations team to drive the foundations' philanthropic growth and ...

tbc

Donor Services Technician (Easley)

Easley, SC

A Donor Services Technician registers, performs donor history, and completes donor physical assessment from allogeneic donors and if applicable, autologous, directed, and therapeutic donors in ...

tbc

Donor Services Technician (Seneca)

Walhalla, SC · On-site

A Donor Services Technician registers, performs donor history, and completes donor physical assessment from allogeneic donors and if applicable, autologous, directed, and therapeutic donors in ...

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How much do donor services jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for donor services in the United States is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Donor Services vs Fundraising Coordinator?

AspectDonor ServicesFundraising Coordinator
Primary RoleManage donor relationships, process donations, and ensure donor retentionPlan and execute fundraising campaigns, organize events, and develop fundraising strategies
Required SkillsCommunication, data management, customer serviceEvent planning, marketing, communication
Work EnvironmentNonprofit organizations, charities, hospitalsNonprofits, charitable organizations, educational institutions
Common CertificationsNone required, but CRM or donor management software experience helpfulFundraising certifications (e.g., CFRE) beneficial but not mandatory

While Donor Services focuses on maintaining relationships with existing donors and processing contributions, Fundraising Coordinators actively develop new fundraising initiatives and campaigns. Both roles are essential in nonprofit organizations but differ in their primary responsibilities and skill sets.

How does the Donor Services role collaborate with other departments within a nonprofit organization?

In a Donor Services role, you frequently collaborate with teams such as fundraising, communications, and finance to ensure donors have a positive experience. You'll work closely with fundraisers to support campaigns, coordinate with communications for donor acknowledgments, and assist finance with accurate recording of contributions. Effective internal communication is crucial, as you often act as a bridge between donors and the organization, helping to resolve issues and relay donor feedback to relevant teams.

What are Donor Services?

Donor Services refers to the team or department within a nonprofit or fundraising organization that manages relationships and communications with donors. Their responsibilities include acknowledging donations, providing receipts, maintaining donor records, and ensuring that donors feel appreciated and informed. Donor Services professionals play a key role in building trust and fostering long-term support by responding to donor inquiries, resolving issues, and keeping supporters updated about the impact of their contributions. They often collaborate with fundraising and development teams to ensure a positive donor experience.

What are the key skills and qualifications needed to thrive in Donor Services, and why are they important?

To thrive in Donor Services, you need strong organizational skills, attention to detail, and experience with donor management or customer service, often supported by a bachelor's degree or equivalent experience. Familiarity with donor database systems like Raiser's Edge or Salesforce and proficiency in office software are typically required. Excellent interpersonal skills, empathy, and clear communication help build lasting donor relationships and resolve issues effectively. These skills ensure accurate record-keeping, enhance donor satisfaction, and support the success of fundraising initiatives.
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Donor Services jobs near you
Infographic showing various Donor Services job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,965 per year, or $20.7 per hour.

Donor Services Representative

The Christian and Missionary Alliance National Office

Reynoldsburg, OH

$41K - $52K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Position Summary

The Christian and Missionary Alliance (C&MA) is seeking a Donor Services Representative. This is a full-time position located in Reynoldsburg, Ohio. This position works under the direction of the Donor Services Supervisor and is responsible for providing customer service to donors and processing donations In the performance of his/her responsibilities, this position supports the overall mission of The Christian and Missionary Alliance (the C&MA) as described below.

Specific Duties
  • Receives and processes incoming cash and check contributions from internal sources and mail by:
    • Scanning check images for processing
    • Verifying donor information for accuracy
    • Creating new donor records within the donor database system
    • Identifying proper account assignments and contribution designations
    • Calculating and balancing batch totals
    • Reviewing and verifying data entry completed by other Donor Services Representatives and making corrections as needed
    • Completing batch cover sheets and running batch edit reports
  • Processes online credit card and E-Check donations as part of the daily workflow while adhering to established verification and batching procedures
  • Research and verifies donor information to resolve questions or unclear contribution designations
  • Communicate with donors via phone and email to assist and resolve inquiries
  • Assists with maintaining Donor Services records and filing systems
  • Maintains and updates the donor database by adding new records and modifying existing donor information as necessary
  • Serves as backup support for the Donor Services Supervisor, including daily and month-end responsibilities such as posting batches, preparing monthly credit card batches, and processing weekly online contributions

The Christian and Missionary Alliance (The Alliance, the C&MA) was birthed in 1887 from a vision of Pastor A. B. Simpson in New York City, who became heartbroken over the plight of the homeless, the immigrant, and the marginalized. Today, we share his passion to offer tangible help and lasting hope to the worlds neediest people.

We believe that from the beginning of time, God set in motion a loving plan for humanity that is carried out in each of us through the redemptive work of Jesus Christ. We believe the best way to see this plan fulfilled is by extending His love to those who have yet to experience it.

Through over 1,900 churches in the United States and nearly 700 workers in 70 countries, we pay forward the love of Jesus to suffering and overlooked people in our communities and throughout the world through a wide variety of developmental and compassionate care projects and initiatives.

Because the C&MA is a Christ-centered global movement, we place a high value on employing a diverse, multicultural workforce to accomplish His Great Commission. Accordingly, we will be proactive throughout our hiring process to embrace and cultivate racial and ethnic diversity among our U.S. National Office staff.

Requirements
  • High school graduate
  • 2 years of college preferred
  • Requires 1-3 years of experience in a similar job
  • Possesses a working knowledge of Microsoft Office
  • 1-3 years of customer service experience

Benefits

  • Salary range $41,600 to $52,000 per year
  • Health plan (medical/dental/vision/HSA)
  • Life Insurance
  • 403(b) retirement plan with a percentage of employer matching
  • Retirement grant
  • Long-Term disability
  • Paid time off (vacation/holidays/personal days)
  • Sick time (accrues, with additional extended illness bank for rollover hours)
  • Other paid leave (compassionate care, jury duty, parental, etc.)
  • Employee assistance program

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