Donor Development Officer Jobs (NOW HIRING)

About The Second Step
Based in Newton, MA, The Second Step provides free, trauma-informed services for survivors of domestic violence throughout Greater Boston and beyond. We are dedicated to ending the cycle of abuse with our wraparound support, including safety planning, legal services, counseling, housing stabilization, support groups, and community education. These services help survivors heal and thrive while raising awareness to prevent abuse and build healthier communities.
Hours
Full-time (40 hours/week), Monday through Friday. The Events and Development Officer is eligible to work a hybrid schedule. This is an exempt position. Occasional evening and weekend work when necessary. Work will be based out of The Second Step's administrative office located in Newton, MA. After 90 days of satisfactory performance, candidate is eligible for hybrid work consistent with agency policy.
Reports to
Chief Development Officer
Primary Objectives
The Events and Development Officer is a key member of the Development team responsible for managing events and development operations to meet annual fundraising goals. Working closely with the Chief Development Officer, the Events and Development Officer implements fundraising initiatives and contributes to planning and decision-making.
Duties and Responsibilities
The Events and Development Officer works as part of a collaborative and dedicated Development Team with a goal of raising $1.4 million annually from individual, corporate, and foundation partners. This position is responsible for managing and executing fundraising events, maintaining accurate development systems, including donor database operations (Salesforce), and coordinating the production and distribution of fundraising appeals and printed assets. The Events and Development Officer also supports corporate and foundation partnerships by securing sponsorships, developing grant proposals, preparing reports, and participating in funder site visits.
Event and Appeals Management (50%)

• Collaborate with the Chief Development Officer and Development Committee to set and implement strategic initiatives and goals for events and appeals.
• Manage events and appeals calendars.
• Coordinate production of all print projects, including fall and spring appeals, event invitations, Valentine Card mailing, impact reports, and other materials.
• Liaise with vendors, including graphic designer and printer, to ensure that we meet timelines and adhere to budgets.
• Manage special events, including:
  • Annual spring fundraiser, Celebrating Success
  • Boston Marathon (typically 1 runner)
  • Fall Donor Appreciation Event
  • Holiday gift card drive
  • Occasional 3rd party fundraisers

Development Operations (approximately 30%)

• Process and record financial contributions and in-kind donations in Salesforce, ensuring accurate donor records and compliance with organizational gift processing procedures.
• Generate reports and mailing lists in Salesforce in support of the Development Team.
• Maintain email distribution lists within Constant Contact to support fundraising appeals and donor communications.
• Serve as the primary internal point of contact for Salesforce and Givebutter (donation software), working with external consultants to resolve issues, optimize workflows, and support fundraising operations
• Utilize Salesforce CRM to manage and update donor records and track interactions.
• Create and update Salesforce records to capture relevant communications and research.
• Maintain inventory of development office supplies and branded materials, including stationery, printed materials, and event collateral and coordinate reordering to support fundraising and donor engagement activities.
• Maintain and update donor collateral, ensuring informational packets, brochures, and other donor-facing materials are current and readily available for donor meetings, events, and community outreach.

Corporate and Foundation Relations (15%)

• Manage Corporate partners to deepen The Second Step's partnership with institutional funders, including soliciting support for event sponsorships and corporate grant opportunities, and ensuring recognition and stewardship of corporate partners.
• Research and pursue new corporate partnerships.
• Write and submit compelling grant proposals and reports for a portfolio of 5-6 Foundation partners, to be determined with Chief Development Officer, meeting required guidelines and deadlines for submission.
• Collaborate with Program Directors and Chief Operating Officer to gather necessary information and data for grant proposals and reports.
• Participate in occasional grant site visits. Facilitate scheduling of grant site visits and prepare briefing documents for staff attending.
• Utilize Salesforce to create and update grant Opportunities and Deliverables.

Other (5%)

• Collaborate with the Development Team to prioritize potential donors for engagement.
• Work closely with program staff to stay informed about The Second Step's services and impact.
• Engage in professional development opportunities to stay current with trends and best practices in fundraising.
• Represent The Second Step at community events or networking opportunities to expand visibility and build new relationships.
• Other duties as determined with supervisor.

Qualifications: Research has shown that people of color and women are less likely to apply for jobs if they don't believe they meet every one of the qualifications listed in a job description. We encourage you to apply, even if you don't believe you meet every one of our described qualifications or you have a less traditional background.

• 2+ years of nonprofit fundraising experience, including planning and executing fundraising events.
• Experience using a donor CRM.
• Ability to manage time efficiently and meet required deadlines.
• Excellent written, interpersonal, and verbal communication skills.
• Positive attitude, sense of humor, flexibility, and desire to work collaboratively.
• Experience and comfort with Microsoft Office programs.
• Candidates should exhibit a deep understanding of the importance of diversity and inclusion and their role in contributing to a workplace that is welcoming to all.

Requirements:

• A strong commitment to The Second Step's mission and values
• CORI (Criminal Offender Record Inquiry) check following the first interview
• Reliable car/transportation as role requires ability to travel to events and meetings. Mileage and parking costs are reimbursed per organizational policy

Physical Demands & Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. Employee is required to operate a computer and telephone. Employee may be required to help move small items up to 25 lbs.
Compensation and Benefits:
TSS offers a competitive salary and benefits package. Salary starts at $62,000; mid-year and end-of-year bonuses; generous PTO including 3 weeks vacation, 13 holidays, 2 floating personal days, ample sick time, bonus days off; agency contribution to health and dental insurance, 100% agency paid vision insurance; 403(b) plan with employer matching up to 3%, Flexible Spending Account, Employee Assistance Program (EAP), student loan repayment assistance, and professional development opportunities.
Equal opportunity: The Second Step actively seeks cultural and linguistic diversity in all its programs. The Second Step, Inc. is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, free from discrimination. The Second Step does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information. We encourage individuals from historically marginalized communities to apply.