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Domino Customer Service Representative Jobs in Springfield, MA

Customer Service Representative

East Granby, CT · On-site

$16 - $21.75/hr

DESCRIPTION Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got ...

Customer Service Representative

Enfield, CT · On-site

$16.25 - $22/hr

DESCRIPTION Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got ...

Customer Service Representative

Hadley, MA · On-site

$15.50 - $21/hr

DESCRIPTION Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got ...

Customer Service Representative

Enfield, CT

$16.25 - $22/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

Customer Service Rep

Belchertown, MA · On-site

$16.50 - $22.50/hr

Domino's Pizza is the world leader in pizza delivery. We operate over 10,300 stores in over 70 ... We are looking for Customer Service Representatives at a Domino's near you! These employees will ...

Customer Service Representative

Hadley, MA

$15.50 - $21/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

Customer Service Rep

Belchertown, MA · On-site

$16.50 - $22.50/hr

Domino's Pizza is the world leader in pizza delivery. We operate over 10,300 stores in over 70 ... We are looking for Customer Service Representatives at a Domino's near you! These employees will ...

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Domino Customer Service Representative information

See Springfield, MA salary details

$9

$18

$26

How much do domino customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for domino customer service representative in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Domino Customer Service Representative vs Domino Sales Associate?

AspectDomino Customer Service RepresentativeDomino Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCall centers, retail locations, or online supportRetail stores, direct customer interactions, or showroom settings
Employer & Industry UsageUsed across retail, food service, and logistics sectorsPrimarily in retail and food service industries

The Domino Customer Service Representative focuses on assisting customers with inquiries, resolving issues, and providing support. In contrast, the Domino Sales Associate emphasizes promoting products, upselling, and closing sales. Both roles require strong communication skills and customer interaction but differ mainly in their primary objectives—support versus sales.

What does a customer service representative do in Domino's?

A Domino's customer service representative handles customer orders, answers questions, resolves issues, and provides a positive experience. They often use point-of-sale systems and may work in a fast-paced environment, requiring good communication and problem-solving skills.

What are popular job titles related to Domino Customer Service Representative jobs in Springfield, MA?

For Domino Customer Service Representative jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Domino Customer Service Representative jobs in Springfield, MA look for?

The top searched job categories for Domino Customer Service Representative jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Domino Customer Service Representative jobs?

Cities near Springfield, MA with the most Domino Customer Service Representative job openings:

Infographic showing various Domino Customer Service Representative job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,961 per year, or $18.7 per hour.

Customer Service Representative

Domino's Franchise

Hartford, CT • On-site

$16.25 - $22/hr

Other

Posted 4 days ago


Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,929 frontline employees who took The Breakroom Quiz

19th of 24 rated food delivery companies


Job description

As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino’s customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance with Domino’s and Team Dynamic image standards is required – you are the face of the brand! Additional duties and responsibilities include, but are not limited to the following:

  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, and make sound ethical judgments in a timely manner.
  • Enthusiastic customer greeting and positive personality – taking orders with a smile!
  • Operate, clean, and maintain all store facility and equipment.
  • Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.
  • Prepare product to Domino’s specifications and guidelines.
  • Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.

Physical Requirements: (including, but not limited to the following):

Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities:

  • Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”.
  • Bulk product deliveries are made two to three time per week, and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking.
  • You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks.
  • Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.

Qualifications:
Qualifications

  • You must be at least 16 years of age
  • Must pass a Criminal Background Check

Additional Information

All your information will be kept confidential according to EEO guidelines.


What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US