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Dock Rep Jobs (NOW HIRING)

Alaska X

Accountable for the following prior to departing the dock: verifying the count of tickets before giving them to the dock representative or ship Shore Ex staff, performs head count once on bus ...

Kirby Corporation

Customer Service Representative

Houston, TX · On-site

$14.50 - $19.75/hr

Call dock representatives to solicit status for barges prior to arriving port. * Tender barges upon arrival in port as required. * Document all pertinent trip information and complete reports and ...

Kirby Corporation

Customer Service Representative

Houston, TX · On-site

$14.50 - $19.75/hr

Call dock representatives to solicit status for barges prior to arriving port. * Tender barges upon arrival in port as required. * Document all pertinent trip information and complete reports and ...

Kirby Corporation

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Call dock representatives to solicit status for barges prior to arriving port. * Tender barges upon arrival in port as required. * Document all pertinent trip information and complete reports and ...

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How much do dock rep jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for dock rep in the United States is $21.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $25.24 per hour, depending on experience, location, and employer.

What is a dock rep?

Dock Reps, short for Dock Representatives, are professionals responsible for coordinating and overseeing the loading and unloading of goods at shipping docks or warehouses. They ensure that shipments are handled efficiently, verify documentation, and act as a liaison between truck drivers, warehouse staff, and management. Dock Reps also help maintain safety protocols, resolve logistical issues, and may use inventory management systems to track goods. Their role is crucial for maintaining the smooth flow of materials in and out of a facility.

What is the difference between Dock Rep vs Warehouse Associate?

AspectDock RepWarehouse Associate
Required CredentialsHigh school diploma, forklift certification often preferredHigh school diploma typically required
Work EnvironmentLoading docks, shipping yards, outdoor and indoorWarehouse floors, storage areas, indoor primarily
Employer & Industry UsageLogistics, shipping, freight companiesWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

Dock Reps primarily focus on loading and unloading shipments at docks, often requiring forklift operation and safety certifications. Warehouse Associates handle inventory, packing, and general warehouse tasks, usually in indoor settings. While both roles are essential in logistics and distribution, Dock Reps are more involved with shipping dock operations, whereas Warehouse Associates manage overall warehouse functions.

What are some common challenges dock reps face during peak shipping seasons, and how can they prepare for them?

During peak shipping seasons, Dock Reps often encounter increased shipment volumes, tighter deadlines, and more frequent coordination with drivers and warehouse staff. These periods can be stressful due to the need to maintain accuracy while working quickly. To prepare, it's helpful to stay organized, communicate proactively with team members, and become familiar with the company's logistics software. Building strong relationships with colleagues and staying adaptable can also make handling peak periods more manageable.

What are the key skills and qualifications needed to thrive as a dock rep, and why are they important?

To thrive as a Dock Rep, you need strong organizational skills, attention to detail, and a solid understanding of logistics or warehouse operations—often supported by a high school diploma or equivalent. Proficiency with inventory management systems, handheld scanners, and basic office software is typically required. Excellent communication, problem-solving abilities, and teamwork set top-performing Dock Reps apart. These skills ensure efficient cargo handling, accurate record-keeping, and smooth coordination with other departments for optimal dock operations.
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Dock Rep jobs near you
Infographic showing various Dock Rep job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $45,354 per year, or $21.8 per hour.

Haines Skagway Fast Ferry Guest Representative (Non-CDL)

Alaska Mountain Guides

Skagway, AK • On-site

$40K - $46K/yr

Full-time

Re-posted 5 days ago

Job description

HAINES DOCK REPRESENTATIVE JOB DESCRIPTION 

TIMEFRAME: Seasonal

JOB DESCRIPTION 

The main responsibility of the Haines Skagway Fast Ferry Dock Representative team (also referred to as ‘Dock Rep’) is to carry out the company’s mission of providing clients with a safe, enjoyable, and educational wilderness experience.  The Skagway dock reps facilitate the operation of all our day programs by collecting passengers, collecting tickets and waivers, and driving transfers. The dock representative is the first point of contact guests have with the company are relied on to set a standard of professionalism and care. This is a high-paced, high-energy position crucial to daily Skagway and Haines-based operations.  

REQUIREMENTS 

  • Prior office and/or tourism experience preferred 
  • Have a clean driving record and be able to be placed on our company auto insurance 
  • Must have or obtain a basic first aid and CPR certification 
  • Must be able to think nimbly and problem solve quickly and effectively 
  • Open to obtain a Class B CDL with Passenger and Airbrake endorsements.

JOB DUTIES 

Reports to Haines Skagway Fast Ferry Manager

Assisting the Haines Skagway Fast Ferry Manager in running daily operations which includes but is not limited to: 

  • Responding to emails, phone calls, and voicemails. 
  • Arrive to the dock prior to the ferry's arrival to inspect facilities and check in any outbound guests. 
  • Keep track of daily manifests with accurate counts and at the end of the day scan them, upload to SharePoint, and file away.  
  • Update season and daily prelims using Zoho, FareHarbor, and partner spreadhseets. 
  • Contact partners for update prelims
  • Manage crowds ensure all guests board the fast ferry. 
  • Appropriately fill out ship settlement forms. 
  • General administrative/marketing support. 
  • Administrative and management support 
  • Invoice management and complete settlement sheets
  • Support projects and additional responsibilities as needed. 


WORKLOAD 

June, July, and August are busy and the Haines Skagway Fast Ferry Dock Representative can expect to receive 40+ hours per week. The nice thing is that Alaska has very generous overtime laws and the Dock Representative can expect quite a jump in your paycheck size. 

LIVING SPACE AND RENT STRUCTURE 

Employee housing is located in downtown Skagway, the grocery store and other attractions are within walking distance from housing. Accommodations consist of shared rooms typically 2-4 beds to a room, although the largest room is a 6-occupant bunkroom. Each house features shared bathrooms, a kitchen area, and living room. Employees residing in housing are expected to respect others and maintain a clean living area. Rent procedures are outlined in the Employee Manual. The two downtown houses share a large yard and mountain views, providing a fantastic base for our team. 

Additional Notes 

  • Rent deductions are made twice a month with 50% of the month’s rent deducted from the 1st and 2nd paycheck. 
  • Rent is prorated for the first month, rent for the last pay period will be deducted in full even if you vacate housing early. 
  • Employees must vacate housing within 48 hours of their final shift unless other arrangements have been approved by management. 
  • Failure to abide by rules outlined in the employee manual and housing agreement may result in immediate expulsion from employee housing.
  • Pets- No Cats, No Dogs. First season employees may not bring pets. Any other pets must be approved by management. Approval may be rescinded if your pet causes problems or is not friendly towards humans or other animals.