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Dmv Call Center Jobs (NOW HIRING)

AutoTec

Resolutions Specialist

Birmingham, AL · On-site

$21.64/hr

... information, OEMs, DMV and law enforcement agency) for each case • Serve as mediator for ... Pluses Exposure to claims, insurance, automotive, or other vehicle industry Call center or customer ...

Rock County

Economic Support Specialist

Janesville, WI · On-site

$26 - $28.75/hr

Perform call center functions including but not limited to answering questions, taking applications ... DMV, GIS Tax Database, Jail Roster, Department of Correction website, Cornerstone Training, and ...

Denver

Motor Vehicle Agency Trainer

Denver, CO · On-site

The DMV Agency Trainer will be responsible for the development and delivery of program-specific training, such as Motor Vehicle Titling, Vehicle Ownership Tax Assessment, DRIVES, cash handling, mail ...

Morley

Administrative Assistant (On Site)

Saginaw, MI · On-site

$14/hr

This is not a call center position and does not involve customer interaction) * We're looking for ... Work with state DMV staff and Attorneys General offices on titling * Become familiar with project ...

Morley

Administrative Assistant (On Site)

Saginaw, MI · On-site

$14/hr

This is not a call center position and does not involve customer interaction) * We're looking for ... Work with state DMV staff and Attorneys General offices on titling * Become familiar with project ...

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How much do dmv call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for dmv call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the DMV Call Center position?

To thrive in a DMV Call Center, you need strong customer service skills, attention to detail, and familiarity with DMV policies and procedures, often gained through a high school diploma or equivalent experience. Experience with call center telephony systems, customer relationship management (CRM) software, and basic office applications is typically required. Excellent communication, patience, and problem-solving abilities help you navigate customer inquiries and resolve issues efficiently. These competencies are vital in maintaining customer satisfaction and ensuring smooth processing of vehicle and licensing transactions.

Is the DMV call center a stressful job?

Working in a DMV call center as a customer service representative can be stressful due to high call volumes, dealing with frustrated customers, and the need for accuracy in processing information. Employees often need strong communication skills, patience, and the ability to handle repetitive tasks in a fast-paced environment.

What is a DMV Call Center?

A DMV Call Center job involves assisting customers with inquiries related to driver's licenses, vehicle registrations, title transfers, and other motor vehicle services. Representatives handle phone calls, provide information, process transactions, and help resolve issues. Strong communication skills and knowledge of DMV policies are essential.

What does a DMV Call Center do?

As a DMV Call Center representative, your day usually consists of answering inbound calls from the public regarding vehicle registration, licensing, and other DMV services. You'll spend your shifts assisting customers with questions, troubleshooting issues, providing information, and processing requests using computer systems. You may also collaborate with other team members or supervisors when handling complicated cases or escalated concerns. The position is fast-paced and detail-oriented, offering valuable experience with public service and opportunities for advancement into supervisory or specialist roles within the DMV.

More about Dmv Call Center jobs
What cities are hiring for Dmv Call Center jobs? Cities with the most Dmv Call Center job openings:
What states have the most Dmv Call Center jobs? States with the most job openings for Dmv Call Center jobs include:
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Dmv Call Center jobs near you
Infographic showing various Dmv Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Resolutions Specialist

AutoTec

Birmingham, AL • On-site

$21.64/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

•    Educate customers on buyer protection coverage/arbitration policies, limitations, and review process
•    Receive e-mail notification of claim, gather information from parties involved via phone and e-mail to support claim resolution
•    Document phone calls, supporting documents (e.g. repair information, OEMs, DMV and law enforcement agency) for each case
•    Serve as mediator for successful resolution of claim working between buyer and seller; Explain findings and determine outcome according to client policy
•    Perform all manner of research to support decision – work effectively with state agencies and vendors; Keep claimant apprised of progress
•    Demonstrate a clear understanding of company policies and practices
•    Investigate/research issues ranging from vehicles to mobile phones and electronic equipment
•    Communicate effectively and confidently with stakeholders (clients, buyers, sellers, agencies, attorneys) 
•    Understand and apply client policies and exercise judgement

Requirements
    Associate or bachelor’s degree preferred; experience may be considered in lieu of degree.
    Financial acumen, basic math skills, claim calculations.
    Ability to work independently and in a team-oriented, collaborative environment.
    Excellent communication skills - oral and written as well as interpersonal.
    Able to be self-motivated.
    Able to prioritize, multitask, and handle shifting priorities.
Pluses
    Exposure to claims, insurance, automotive, or other vehicle industry
    Call center or customer service center experience
    Previous experience with customer databases
 

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