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Dme Intake Coordinator information

What are the key skills and qualifications needed to thrive as a DME Intake Coordinator, and why are they important?

To thrive as a DME Intake Coordinator, you need a solid understanding of medical terminology, insurance verification, and durable medical equipment (DME) processes, typically supported by a high school diploma or equivalent and relevant healthcare experience. Familiarity with electronic health record (EHR) systems, billing software, and insurance portals is commonly required. Strong organizational skills, attention to detail, and effective communication are vital soft skills in this role. These abilities help ensure accurate order processing, compliance with regulations, and excellent customer service for patients and providers.

What are some common challenges DME Intake Coordinators face when processing equipment orders, and how can they be managed?

DME Intake Coordinators often encounter challenges such as incomplete documentation, insurance verification delays, and urgent requests for equipment. These issues can be managed by maintaining strong communication with patients, healthcare providers, and insurance companies, as well as staying organized with up-to-date records. Proactive follow-ups and a thorough understanding of insurance and regulatory requirements help ensure timely and accurate order processing while minimizing disruptions for patients who rely on durable medical equipment.

What is a DME Intake Coordinator?

A DME Intake Coordinator is a healthcare professional responsible for managing the intake process for Durable Medical Equipment (DME) orders. They work closely with patients, healthcare providers, and insurance companies to ensure all necessary documentation is collected and verified for DME delivery. Their duties typically include reviewing prescriptions, verifying insurance coverage, obtaining authorizations, and coordinating the logistics of equipment delivery. The role requires strong organizational skills, attention to detail, and knowledge of medical terminology and insurance processes.

What is the difference between Dme Intake Coordinator vs Dme Billing Specialist?

AspectDme Intake CoordinatorDme Billing Specialist
CredentialsHigh school diploma; certification in medical office administration often preferredHigh school diploma; certification in medical billing or coding preferred
Work EnvironmentMedical offices, home health agencies, durable medical equipment providersMedical billing companies, healthcare providers, insurance companies
Primary ResponsibilitiesGathering patient info, verifying insurance, scheduling equipment deliveryProcessing claims, coding, reimbursement, and billing procedures

The Dme Intake Coordinator focuses on patient intake, insurance verification, and scheduling, while the Dme Billing Specialist handles billing, coding, and claims processing. Both roles are essential in the DME industry but differ in their core functions and responsibilities.

What are popular job titles related to Dme Intake Coordinator jobs in Indiana? For Dme Intake Coordinator jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Dme Intake Coordinator jobs in Indiana look for? The top searched job categories for Dme Intake Coordinator jobs in Indiana are:
Dme Intake Coordinator jobs near you
Infographic showing various Dme Intake Coordinator job openings in Indiana as of May 2026, with employment types broken down into 2% Internship, 11% Full Time, 83% Part Time, 2% Contract, and 2% Summer. Highlights an 94% Physical, 5% Hybrid, and 1% Remote job distribution.
Remote Intake Coordinator - Licensed Practical Nurse (LPN) - $21/hr - Day Shift

Remote Intake Coordinator - Licensed Practical Nurse (LPN) - $21/hr - Day Shift

CareHarmony

Indianapolis, IN • On-site, Remote

$21 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

CareHarmony rating

4.0

Company rating: 4.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

CareHarmony's Intake Coordinators (LPN) (NLC) (LVN) work comprehensively with providers to deliver value-based care management initiatives for their patients.
CareHarmony is seeking an experienced Licensed Practical Nurse - LPN Nurse (LPN) (NLC) (LVN) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient's healthcare journey.
You will have experience identifying resources and coordinating needs for chronic care management patients. This role is great for anyone who loves meeting and assisting new patients daily.
What's in it for you?
  • Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score!
  • Consistent schedule - Full-Time Monday - Friday, no weekends, rotational on-call-once per year on average.
  • Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed!

Requirements
Responsibilities:
  • Accepting transfers from the Patient Enrollment team to conduct preliminary health assessments for newly enrolled patients in our network.
  • Resolve patients' questions and create an open dialogue to understand needs.
  • Identify and coordinate community resources with patients that would benefit their care.
  • Provide patient education and health literacy on the management of chronic conditions.
  • Assist with medication management, including identifying potential medication concerns, adherence, and coordinating refills.
  • Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs.
  • This individual must be able to quickly adapt to a fast-paced work environment. This role requires most of your shift on the phone.

Additional Requirements:
  • Active Compact/Multi-State license (LPN) (LVN)
  • Technical aptitude - Microsoft Office Suite
  • Excellent written and verbal communication skills

Remote Requirements:
  • Must have active high-speed Wi-Fi
  • Must have a home office or HIPAA-compliant workspace

Plusses:
  • Epic Experience
  • Bilingual
  • Additional Single State licensures

Physical Requirements
  • This position is sedentary and will require sitting for long periods of time
  • This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time
  • The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations

Benefits:
  • Health Benefits (core medical, dental, vision)
  • 401k with company match
  • Paid Holidays
  • Paid Time Off (PTO)
  • Sick Time Off (STO)
  • Company laptop provided

Pay:
  • $21/hr-$28/hr
  • Opportunities to pick up OT to increase earnings

Hours:
  • 8:00am - 4:30pm CST
  • 9:00am - 5:30pm CST

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