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Customer Service Receptionist

Middletown, CT · On-site

$18 - $22/hr

About Us We are a fast-growing startup in the Durable Medical Equipment (DME) industry focused on ... Position Summary The Customer Service Representative (CSR) serves as the primary point of contact ...

BayCare

Customer Service Rep - DME

Largo, FL · On-site

$13.75 - $18.50/hr

Customer Service Rep - DME At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility ...

Fairview Health Services

DME Service Coordinator

Saint Paul, MN · On-site

$18.25 - $23.75/hr

DME Service Coordinator On Fairview's Home Medical Equipment (FHME) team, we strive to help each ... This position ensures: processes are in place to support exceptional customer experience, high ...

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BayCare Health System

Customer Service Rep - DME

Largo, FL · On-site

$13.75 - $18.50/hr

Occasional On Call: No Equal Opportunity Employer Veterans/Disabled Position Customer Service Rep - DME Location US:Florida:Largo:HomeCare Largo | Business and Administrative | Part Time Req ID ...

Deaconess

Customer Specialist I HME

Henderson, KY · On-site

$17.03 - $23.85/hr

Home medical equipment, durable medical equipment, HME, DME, customer service. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal ...

Abbott

Customer Service Lead, DME

Lake Mary, FL · On-site

$24.65 - $49.25/hr

We are seeking an experienced, high caliber Customer Service Lead, DME . This role is responsible for providing efficient and effective service to customers and clients and maintaining customer ...

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How much do dme customer service jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for dme customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a DME Customer Service Representative?

A DME (Durable Medical Equipment) Customer Service Representative is a professional who assists patients, caregivers, and healthcare providers with the ordering, delivery, and servicing of medical equipment such as wheelchairs, oxygen supplies, and hospital beds. They handle inquiries about insurance coverage, product availability, and troubleshooting equipment issues. Their role is crucial in ensuring that patients receive the medical equipment they need in a timely and efficient manner, often acting as a liaison between patients, insurance companies, and equipment suppliers.

What is the highest paying job in customer service?

In customer service, roles such as customer service managers or directors tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require leadership skills, experience, and sometimes specialized knowledge of the industry or company systems.

How to make 2000 a week working from home?

DME Customer Service roles typically pay hourly wages, and earning $2,000 weekly would require working approximately 40 hours at a rate of $50 per hour. To reach this income, professionals often need experience, strong communication skills, and may work overtime or in high-demand environments, possibly earning bonuses or incentives.

What are some common challenges faced by DME Customer Service representatives, and how can they be addressed?

DME (Durable Medical Equipment) Customer Service representatives often encounter challenges such as navigating complex insurance verification processes, handling urgent equipment requests, and communicating with patients who may be experiencing health-related stress. To address these challenges, it's important to stay organized, maintain up-to-date knowledge of insurance policies and product offerings, and practice empathetic communication. Team collaboration is crucial—reps frequently work with billing, delivery, and clinical staff to ensure timely and accurate service for patients.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include specialized roles such as high-level consultants, surgeons, or experienced corporate executives. These positions often require advanced skills, certifications, or significant experience, and may involve long hours or high-pressure environments.

What job makes $10,000 a month without a degree?

In the DME Customer Service field, high earnings of $10,000 or more per month are uncommon without specialized experience or management roles. Typically, such income levels are associated with executive positions, business ownership, or sales roles that involve commissions and bonuses, which often require industry knowledge and skills rather than formal degrees.

What are the key skills and qualifications needed to thrive as a DME Customer Service Representative, and why are they important?

To thrive as a DME (Durable Medical Equipment) Customer Service Representative, you need a solid understanding of medical terminology, insurance processes, and customer support best practices, often supported by a high school diploma or equivalent. Familiarity with order management systems, insurance verification software, and electronic health records (EHR) platforms is typically required. Strong communication, patience, and problem-solving skills help you address patient concerns and coordinate efficiently with healthcare providers. These abilities are crucial for ensuring accurate order fulfillment, regulatory compliance, and a positive patient experience.

What is the difference between Dme Customer Service vs Dme Billing Specialist?

AspectDme Customer ServiceDme Billing Specialist
CredentialsHigh school diploma; some roles may require certification in customer service or healthcareHigh school diploma; certification in medical billing or coding preferred
Work EnvironmentCall centers, healthcare offices, or home-basedMedical offices, billing departments, or healthcare facilities
Employer & Industry UsageMedical equipment providers, durable medical equipment companiesHealthcare providers, insurance companies, billing companies
Common Search & ComparisonCustomer support, patient assistance, order processingMedical billing, coding, insurance claims processing

While both roles operate within the healthcare industry and may require similar certifications, Dme Customer Service focuses on assisting patients and handling inquiries related to durable medical equipment, whereas Dme Billing Specialists handle insurance claims, billing, and coding processes. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

More about Dme Customer Service jobs
What states have the most Dme Customer Service jobs? States with the most job openings for Dme Customer Service jobs include:
What job categories do people searching Dme Customer Service jobs look for? The top searched job categories for Dme Customer Service jobs are:
Dme Customer Service jobs near you
Infographic showing various Dme Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% Full Time, 89% Part Time, 1% Temporary, 7% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

SLEEP RX LLC

Highland, MI

$18 - $22/hr

Full-time

Medical, Dental, Vision, PTO

Posted 19 days ago

Job description

About Us

Aura Healthcare / Sleep Rx is a growing Durable Medical Equipment (DME) provider dedicated to improving the quality of life for our patients. We specialize in supplying high-quality medical equipment and personalized support to individuals, families, and healthcare providers.
Position Overview

We are seeking a compassionate, detail-oriented DME Customer Service Representative to join our team. In this role, you will be the first point of contact for patients, caregivers, and referral sources, ensuring a smooth and supportive experience from intake to delivery.
Key Responsibilities

  • Answer inbound calls and respond to patient inquiries regarding DME products and services
  • Process orders, verify insurance eligibility, and obtain authorizations
  • Coordinate with clinical staff, referral sources, and delivery teams
  • Maintain accurate patient records and documentation
  • Educate patients on equipment use, policies, and coverage
  • Resolve concerns with professionalism, empathy, and urgency
Qualifications

  • 1+ year of customer service experience (healthcare or DME experience preferred)
  • Knowledge of insurance verification, Medicare/Medicaid guidelines (preferred)
  • Strong communication and problem-solving skills
  • High attention to detail and ability to multitask
  • Proficiency in EMR/CRM systems and Microsoft Office
  • Bilingual (Spanish/English) is a plus
What We Offer

  • Competitive pay
  • Health, dental, and vision benefits
  • Paid time off & holidays
  • Supportive team environment
  • Opportunities for growth and advancement
Why Join Us?

At Aura Healthcare / Sleep Rx, you’re not just filling a role — you’re making a difference. Every call you take helps someone access the equipment they need to live safely and comfortably.