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Dme Customer Service Jobs (NOW HIRING)

DME Living Well

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Customer Service Receptionist

Middletown, CT · On-site

$18 - $22/hr

About Us We are a fast-growing startup in the Durable Medical Equipment (DME) industry focused on ... Position Summary The Customer Service Representative (CSR) serves as the primary point of contact ...

California Medical Pharmacy

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BILINGUALSPANISH DME and CRT Customer Service Rep

Los Angeles, CA · On-site

$18 - $25/hr

We are looking for a Bilingual English/Spanish Customer Service Representative to join our team ... Receive and process DME, and CRT orders * Enter patient and order information accurately

Urgent

California Medical Pharmacy

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BILINGUALSPANISH DME and CRT Customer Service Rep

Los Angeles, CA · On-site

$18 - $25/hr

We are looking for a Bilingual English/Spanish Customer Service Representative to join our team ... Receive and process DME, and CRT orders * Enter patient and order information accurately

Urgent

DME Express

Customer Service Representative

Garland, TX · On-site

$16 - $17/hr

DME Express is a medical supply company dedicated to delivering the best service and equipment to ... The Customer Service Representative is responsible for performing all tasks relative to in-house ...

Unified Care Services

CUSTOMER SERVICE REP

Miami, FL · On-site

$18 - $20/hr

Job Summary We are seeking a Customer Service Representative (CSR) with experience in Durable Medical Equipment (DME/HME) to join our team. The CSR is responsible for answering calls, processing ...

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How much do dme customer service jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for dme customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a DME Customer Service Representative?

A DME (Durable Medical Equipment) Customer Service Representative is a professional who assists patients, caregivers, and healthcare providers with the ordering, delivery, and servicing of medical equipment such as wheelchairs, oxygen supplies, and hospital beds. They handle inquiries about insurance coverage, product availability, and troubleshooting equipment issues. Their role is crucial in ensuring that patients receive the medical equipment they need in a timely and efficient manner, often acting as a liaison between patients, insurance companies, and equipment suppliers.

How can I make 2000 a week working from home?

DME Customer Service roles typically pay hourly wages, and earning $2,000 weekly would require working full-time hours at competitive rates or taking on multiple shifts. Increasing income may involve gaining specialized knowledge, certifications, or handling high-volume accounts, but most customer service positions do not guarantee such high weekly earnings without additional responsibilities or bonuses.

What are some common challenges faced by DME Customer Service representatives, and how can they be addressed?

DME (Durable Medical Equipment) Customer Service representatives often encounter challenges such as navigating complex insurance verification processes, handling urgent equipment requests, and communicating with patients who may be experiencing health-related stress. To address these challenges, it's important to stay organized, maintain up-to-date knowledge of insurance policies and product offerings, and practice empathetic communication. Team collaboration is crucial—reps frequently work with billing, delivery, and clinical staff to ensure timely and accurate service for patients.

How much does a DME make?

A DME (Durable Medical Equipment) customer service representative typically earns between $30,000 and $45,000 annually, depending on experience, location, and employer. Salaries can vary based on certifications, skills, and whether the role is full-time or part-time.

What is the highest paid customer service job?

In customer service roles, executive or managerial positions such as Customer Service Director or Vice President of Customer Experience tend to have the highest salaries, often exceeding six figures. These roles require extensive experience, leadership skills, and often involve overseeing large teams or strategic initiatives.

What jobs pay 4000 a week without a degree?

DME Customer Service roles typically do not pay $4,000 per week without specialized experience or advanced skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical work, which may require certifications or licenses. These roles often involve commission, bonuses, or overtime to achieve higher weekly earnings.

What are the key skills and qualifications needed to thrive as a DME Customer Service Representative, and why are they important?

To thrive as a DME (Durable Medical Equipment) Customer Service Representative, you need a solid understanding of medical terminology, insurance processes, and customer support best practices, often supported by a high school diploma or equivalent. Familiarity with order management systems, insurance verification software, and electronic health records (EHR) platforms is typically required. Strong communication, patience, and problem-solving skills help you address patient concerns and coordinate efficiently with healthcare providers. These abilities are crucial for ensuring accurate order fulfillment, regulatory compliance, and a positive patient experience.

What is the difference between Dme Customer Service vs Dme Billing Specialist?

AspectDme Customer ServiceDme Billing Specialist
CredentialsHigh school diploma; some roles may require certification in customer service or healthcareHigh school diploma; certification in medical billing or coding preferred
Work EnvironmentCall centers, healthcare offices, or home-basedMedical offices, billing departments, or healthcare facilities
Employer & Industry UsageMedical equipment providers, durable medical equipment companiesHealthcare providers, insurance companies, billing companies
Common Search & ComparisonCustomer support, patient assistance, order processingMedical billing, coding, insurance claims processing

While both roles operate within the healthcare industry and may require similar certifications, Dme Customer Service focuses on assisting patients and handling inquiries related to durable medical equipment, whereas Dme Billing Specialists handle insurance claims, billing, and coding processes. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

More about Dme Customer Service jobs
What states have the most Dme Customer Service jobs? States with the most job openings for Dme Customer Service jobs include:
What job categories do people searching Dme Customer Service jobs look for? The top searched job categories for Dme Customer Service jobs are:
Dme Customer Service jobs near you
Infographic showing various Dme Customer Service job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
DME Nebulizer & Ambulatory Supply Representative

DME Nebulizer & Ambulatory Supply Representative

Vyto's Pharmacy

Hammond, IN • On-site

$13.50/hr

Full-time

Posted 19 hours ago

Job description

Vyto’s Pharmacy, a local, family-owned chain of pharmacies in Northwest Indiana, is looking for caring, self-motivated energetic, empathetic professionals to join our staff family who want to make a difference, help others improve their health and who get great satisfaction in a job well done. Our staff family consists of team players who take initiative and who are willing to go the extra mile for our customers and for their coworkers. If this sounds like you and you feel that it is as just as important to make a difference as well as to receive a paycheck, then we encourage you to submit your resume for consideration so you can bring your passion and expertise and grow with us.
We currently are looking for a Durable Medical Equipment (DME) Nebulizer amp; Ambulatory Supply Representative to join our rapidly growing DME Department at our 6949 Kennedy Avenue, Hammond, IN location. This is a full-time position (35-40 hrs./week) with a varying schedule between this location’s hours of operation (see more information below in “Qualifications”)
In addition to their own designated specialties, all DME CSRs share multiple responsibilities that are focused around providing compassionate, exemplary customer service both in person, onsite, and over the phone with patients and their physicians and insurance carriers while coordinating their care.
The tentative starting pay for this position starts at $13.50/hr. Compensation is based on experience, results of a pre-hire online personal assessment test, and the interview process. A pre-hire background check is required. A drug screen may be performed prior to employment and randomly after hire.
Job responsibilities include, but are not limited to:
  • Demonstrating and enforcing the Company’s Vision-Mission-Values statement.
  • Using the highest-level of professional oral and written skills with patients, visitors, vendors, healthcare professionals, and co-workers. Ability to describe complicated details in an easier-to-understand manner for customers who are not familiar with Durable Medical Equipment processes, procedures, and requirements.
  • Cross-training, learning, understanding, and completing duties for all DME sub-departments to provide excellent coverage and assistance as/when needed.
  • Processing and monitoring the nebulizer needs for respiratory patients. Ensuring equipment and supply needs are processed within the designated deadlines.
  • Processing the ambulatory (walkers, canes, shower chairs, transfer equipment, wheelchairs, etc.) equipment and supply needs of patients/customers. Monitoring and processing appropriate resupply or replacement needs in a timely manner.
  • Processing and monitoring the Prior Authorization and the Insurance Verification requirements.
  • Answering customers questions about the nebulizer or ambulatory equipment and status of their claims and/or billing.
  • Helping cover the front reception DME desk in the absence of the Front Desk DME Customer Service Representative on a rotating schedule with team members for lunch breaks and end-of-day .Assisting patients and customers with prescription, over the counter (OTC), CBD, and DME purchases.
  • Perform job-related duties as assigned and/or required the DME Manager or other members of Management.
Qualifications/Requirements:
  • REQUIRED: Flexibility to work varying shifts within the hours of operation which are M-F 8am-6pm, Saturdays 8am-2pm and alternating holidays 10am-2pm.
  • REQUIRED: Excellent computer skills including proficiency in Microsoft Office and related programs (especially Excel).
  • STRONGLY PREFERRED: Minimum of two (2) years’ experience with direct patient and medical supply customer service.
  • PREFERRED: Minimum of one (1) year experience in processing Prior Authorizations (PAs) for DME supplies.
  • PREFERRED: Minimum of one (1) year experience in processing Medicare/Medicaid claims.
  • PREFERRED: Minimum of one (1) year experience with nebulizer and equipment and supplies.
  • Exceptional, positive, and professional written and communication skills.
  • Excellent work ethic, including positive attendance records, inquisitive nature, and desire to go above and beyond for customers and coworkers. Open to coworker feedback and instruction. Takes initiative.
  • Diligent attention to detail and deadlines.
  • Multi-tasking efficiency is vital. Ability to thrive in a fast-paced, daily changing work environment.
  • Understanding of basic medical and DME terminology and equipment.

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