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Dme Customer Service Jobs (NOW HIRING)

CoxHealth

DME Customer Service Rep

Springfield, MO

$14.50 - $19.75/hr

Benefits | CoxHealth DME Customer Service Reps serve as a hub for the larger CoxHealth at Home DME team. They receive incoming requests for DME items/services by phone, fax, and other electronic ...

CoxHealth

DME Customer Service Rep

Springfield, MO · On-site

$14.50 - $19.75/hr

Benefits | CoxHealth DME Customer Service Reps serve as a hub for the larger CoxHealth at Home DME team. They receive incoming requests for DME items/services by phone, fax, and other electronic ...

CoxHealth

DME Customer Service Rep

Springfield, MO · On-site

$14.50 - $19.75/hr

Benefits | CoxHealth DME Customer Service Reps serve as a hub for the larger CoxHealth at Home DME team. They receive incoming requests for DME items/services by phone, fax, and other electronic ...

Coxhealth

DME Customer Service Rep

Springfield, MO · On-site

$14.50 - $19.75/hr

Benefits | CoxHealth DME Customer Service Reps serve as a hub for the larger CoxHealth at Home DME team. They receive incoming requests for DME items/services by phone, fax, and other electronic ...

Sleep Rx LLC

Customer Service Representative

Highland, MI · On-site

$14.50 - $19.75/hr

Position Overview We are seeking a compassionate, detail-oriented DME Customer Service Representative to join our team. In this role, you will be the first point of contact for patients, caregivers ...

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Dme Customer Service information

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How much do dme customer service jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for dme customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a DME Customer Service Representative?

A DME (Durable Medical Equipment) Customer Service Representative is a professional who assists patients, caregivers, and healthcare providers with the ordering, delivery, and servicing of medical equipment such as wheelchairs, oxygen supplies, and hospital beds. They handle inquiries about insurance coverage, product availability, and troubleshooting equipment issues. Their role is crucial in ensuring that patients receive the medical equipment they need in a timely and efficient manner, often acting as a liaison between patients, insurance companies, and equipment suppliers.

What is the highest paying job in customer service?

In customer service, roles such as customer service managers or directors tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require leadership skills, experience, and sometimes specialized knowledge of the industry or company systems.

How to make 2000 a week working from home?

DME Customer Service roles typically pay hourly wages, and earning $2,000 weekly would require working approximately 40 hours at a rate of $50 per hour. To reach this income, professionals often need experience, strong communication skills, and may work overtime or in high-demand environments, possibly earning bonuses or incentives.

What are some common challenges faced by DME Customer Service representatives, and how can they be addressed?

DME (Durable Medical Equipment) Customer Service representatives often encounter challenges such as navigating complex insurance verification processes, handling urgent equipment requests, and communicating with patients who may be experiencing health-related stress. To address these challenges, it's important to stay organized, maintain up-to-date knowledge of insurance policies and product offerings, and practice empathetic communication. Team collaboration is crucial—reps frequently work with billing, delivery, and clinical staff to ensure timely and accurate service for patients.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include specialized roles such as high-level consultants, surgeons, or experienced corporate executives. These positions often require advanced skills, certifications, or significant experience, and may involve long hours or high-pressure environments.

What job makes $10,000 a month without a degree?

In the DME Customer Service field, high earnings of $10,000 or more per month are uncommon without specialized experience or management roles. Typically, such income levels are associated with executive positions, business ownership, or sales roles that involve commissions and bonuses, which often require industry knowledge and skills rather than formal degrees.

What are the key skills and qualifications needed to thrive as a DME Customer Service Representative, and why are they important?

To thrive as a DME (Durable Medical Equipment) Customer Service Representative, you need a solid understanding of medical terminology, insurance processes, and customer support best practices, often supported by a high school diploma or equivalent. Familiarity with order management systems, insurance verification software, and electronic health records (EHR) platforms is typically required. Strong communication, patience, and problem-solving skills help you address patient concerns and coordinate efficiently with healthcare providers. These abilities are crucial for ensuring accurate order fulfillment, regulatory compliance, and a positive patient experience.

What is the difference between Dme Customer Service vs Dme Billing Specialist?

AspectDme Customer ServiceDme Billing Specialist
CredentialsHigh school diploma; some roles may require certification in customer service or healthcareHigh school diploma; certification in medical billing or coding preferred
Work EnvironmentCall centers, healthcare offices, or home-basedMedical offices, billing departments, or healthcare facilities
Employer & Industry UsageMedical equipment providers, durable medical equipment companiesHealthcare providers, insurance companies, billing companies
Common Search & ComparisonCustomer support, patient assistance, order processingMedical billing, coding, insurance claims processing

While both roles operate within the healthcare industry and may require similar certifications, Dme Customer Service focuses on assisting patients and handling inquiries related to durable medical equipment, whereas Dme Billing Specialists handle insurance claims, billing, and coding processes. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

More about Dme Customer Service jobs
What states have the most Dme Customer Service jobs? States with the most job openings for Dme Customer Service jobs include:
What job categories do people searching Dme Customer Service jobs look for? The top searched job categories for Dme Customer Service jobs are:
Dme Customer Service jobs near you
Infographic showing various Dme Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% Full Time, 89% Part Time, 1% Temporary, 7% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
DME Customer Service Rep

DME Customer Service Rep

CoxHealth

Springfield, MO

$14.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 15 days ago

CoxHealth rating

6.6

Company rating: 6.6 out of 10

Based on 227 frontline employees who took The Breakroom Quiz

562nd of 876 rated healthcare providers

Job description

Facility:

Home Support: 2240 W Sunset St, Springfield, Missouri, United States of America, 65807

Department:

1301 Intake Services DME

Scheduled Weekly Hours:

40

Hours:

8:00 AM - 5:00 PM

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare’s Best Places to work five times.

  • Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group. 

  • Acknowledged by Forbes as one of the Best Employers for New Grads.

  • Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

  • Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)  

  • For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

DME Customer Service Reps serve as a hub for the larger CoxHealth at Home DME team. They receive incoming requests for DME items/services by phone, fax, and other electronic referral portals and direct those new orders to the appropriate team/area within CoxHealth at Home. DME Customer Service Reps speak directly with patients, caregivers, CoxHealth staff, external referring facilities, etc. who call in for information on how to establish services with CoxHealth at Home DME. DME Customer Service Reps also receive inquiries from existing patients for all DME items and services and assist with common troubleshooting scenarios. They develop close working relationships with coworkers across CoxHealth at Home to gather information for those patients. This position is ideal for a candidate who can work well independently while closely following established protocols. DME Customer Service Reps collaborate closely with teammates to ensure patients’ needs are met in a timely fashion.Education: ▪ Required: High School Diploma or EquivalentExperience: ▪ Required: 1 year customer service experience. ▪ Preferred: 1 year experience in a healthcare or DME setting.Skills: ▪ Ability to deal effectively and courteously with patients, families, coworkers, physicians, and community resources while exhibiting an empathetic attitude toward the sick and elderly. ▪ Strong problem-solving skills. ▪ Ability to prioritize shifting incoming inquiries containing multiple time-sensitive needs. ▪ Ability to work independently with easy access to reference materials, supervisors, and coworkers. ▪ Adept in Microsoft Office suite. ▪ Flexibility and ability to work in a multi-tasking environment.Licensure/Certification/Registration: ▪ N/A

What CoxHealth employees say

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Benefits

Hours and flexibility

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