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Dme Customer Service Jobs in Michigan (NOW HIRING)

Hillenbrand

Customer Service

Harrison, MI · On-site +1

$14 - $19/hr

... customer relationships and contribute to sustainable business growth through responsive service ... You'll work with DME, a Hillenbrand company, in Harrison Township, Michigan. We provide mold ...

Imh

Customer Service Rep

Mount Pleasant, MI

$14.75 - $20/hr

Demonstrated experience in customer service and/or patient care, demonstrating professionalism ... Prior experience working with home medical equipment (HME) or durable medical equipment (DME)

Lincare

Medical Equipment Setup, CSR

Marquette, MI · On-site

$15.50 - $21/hr

May also perform setup of oxygen equipment and other DME in patients' homes as well * This includes completion of all required documentation, instructs patient on the safe and proper use of equipment

Lincare

Medical Equipment Setup, CSR

Flint, MI

$15.50 - $21.25/hr

May also perform setup of oxygen equipment and other DME in patients' homes as well * This includes completion of all required documentation, instructs patient on the safe and proper use of equipment

Lincare Holdings, Inc.

Medical Equipment Setup, CSR

Flint, MI · On-site

$15.50 - $21.25/hr

May also perform setup of oxygen equipment and other DME in patients' homes as well * This includes completion of all required documentation, instructs patient on the safe and proper use of equipment

J&B Medical

Billing Assistant Manager - DME

Wixom, MI · On-site

$70K - $90K/yr

... customer service manager's attention * Assist billing manager with identifying payer claim ... Previous DME billing experience Preferred Education and Experience: * Related degree or equivalent ...

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Dme Customer Service information

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How much do dme customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for dme customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a DME Customer Service representative?

A DME (Durable Medical Equipment) Customer Service Representative is a professional who assists patients, caregivers, and healthcare providers with the ordering, delivery, and servicing of medical equipment such as wheelchairs, oxygen supplies, and hospital beds. They handle inquiries about insurance coverage, product availability, and troubleshooting equipment issues. Their role is crucial in ensuring that patients receive the medical equipment they need in a timely and efficient manner, often acting as a liaison between patients, insurance companies, and equipment suppliers.

What are the key skills and qualifications needed to thrive as a DME Customer Service representative?

To thrive as a DME (Durable Medical Equipment) Customer Service Representative, you need a solid understanding of medical terminology, insurance processes, and customer support best practices, often supported by a high school diploma or equivalent. Familiarity with order management systems, insurance verification software, and electronic health records (EHR) platforms is typically required. Strong communication, patience, and problem-solving skills help you address patient concerns and coordinate efficiently with healthcare providers. These abilities are crucial for ensuring accurate order fulfillment, regulatory compliance, and a positive patient experience.

What are some common challenges faced by DME Customer Service representatives, and how can they be addressed?

DME (Durable Medical Equipment) Customer Service representatives often encounter challenges such as navigating complex insurance verification processes, handling urgent equipment requests, and communicating with patients who may be experiencing health-related stress. To address these challenges, it's important to stay organized, maintain up-to-date knowledge of insurance policies and product offerings, and practice empathetic communication. Team collaboration is crucial—reps frequently work with billing, delivery, and clinical staff to ensure timely and accurate service for patients.

What is the difference between Dme Customer Service vs Dme Billing Specialist?

AspectDme Customer ServiceDme Billing Specialist
CredentialsHigh school diploma; some roles may require certification in customer service or healthcareHigh school diploma; certification in medical billing or coding preferred
Work EnvironmentCall centers, healthcare offices, or home-basedMedical offices, billing departments, or healthcare facilities
Employer & Industry UsageMedical equipment providers, durable medical equipment companiesHealthcare providers, insurance companies, billing companies
Common Search & ComparisonCustomer support, patient assistance, order processingMedical billing, coding, insurance claims processing

While both roles operate within the healthcare industry and may require similar certifications, Dme Customer Service focuses on assisting patients and handling inquiries related to durable medical equipment, whereas Dme Billing Specialists handle insurance claims, billing, and coding processes. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What are popular job titles related to Dme Customer Service jobs in Michigan?

For Dme Customer Service jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Dme Customer Service jobs in Michigan look for?

The top searched job categories for Dme Customer Service jobs in Michigan are:

Dme Customer Service jobs near you
Infographic showing various Dme Customer Service job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Respiratory/DME CSR

Advanced Care Provider Network

Tecumseh, MI • On-site

$15 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Respiratory/DME CSR
Requirements for Respiratory/DME CSR
As a Full Time Respiratory/DME CSR at Schmidt and Sons Pharmacy-Tecumseh, you'll need exceptional communication skills, organizational skills, familiarity with relevant software tools, be familiar with managing inventory and assisting customers efficiently.
Knowledge and skills required for the position are:
  • Knowledge of CPAP, BiPAP, ASV and supplies
  • Knowledge of durable medical equipment and supplies
  • Knowledge of insurances

Competitive hourly wage ranging from $15 to $18
Benefits include Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off. So, why wait? Join us in making a difference today!
If you think this job is a fit for what you are looking for, great! We're excited to meet you!

Apply