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Dme Customer Service Jobs in Florida (NOW HIRING)

BayCare

Customer Service Rep - DME

Largo, FL · On-site

$13.75 - $18.50/hr

Customer Service Rep - DME - 158411 At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care ...

BayCare Health System

Customer Service Rep - DME

Largo, FL · On-site

$13.75 - $18.50/hr

Hybrid Equal Opportunity Employer Veterans/Disabled Position Customer Service Rep - DME Location US:Florida:Largo:HomeCare Largo | Business and Administrative | Full Time Req ID 158411

BayCare Health System

Customer Service Rep - DME

Largo, FL · On-site

$13.75 - $18.50/hr

Customer Service one year related Facility: BayCare Health System, Respiratory Home Care Location: Largo, FL Status: Part Time, Exempt: No Shift Hours: 8:30 AM - 5:00 PM TBD Weekend Work: None ...

BayCare Health System

Customer Service Rep - DME

Largo, FL · On-site

$13.75 - $18.50/hr

Customer Service related one year Facility: BayCare Health System, Supplies-Home Care Location: Largo, FL Status: Full Time, Exempt: No Shift Hours: 8:30 AM - 5:00 PM Weekend Work: None On Call: No ...

BayCare Health System

Customer Service Rep - DME

Largo, FL · On-site

$13.75 - $18.50/hr

Customer Service related one year minimum Facility: BayCare Health System, Respiratory Home Care Location: Largo, FL Status: Full Time, Exempt: No Shift Hours: 9:00 AM - 5:30 PM Weekend Work:

Suncap Technology

Customer Service Rep

Miami, FL · On-site

$15.25 - $20.75/hr

Customer Service Representative We are seeking a Customer Service Representative for DME/HME Company to join our team! You will be responsible for answering calls, helping customers by providing ...

Unified Care Services

DME Delivery Driver

Doral, FL · On-site

$18 - $20/hr

This role requires a high level of professionalism and customer service, as the driver often serves as the primary point of contact for patients and caregivers. In addition to delivery, the DME ...

Unified Care Services

DME Delivery Driver

Sanford, FL · On-site

$15 - $19/hr

This role requires a high level of professionalism and customer service, as the driver often serves as the primary point of contact for patients and caregivers. In addition to delivery, the DME ...

JCR MEDICAL EQUIPMENT

DME Delivery Driver

Fort Myers, FL · On-site

$18 - $20/hr

This role requires a high level of professionalism and customer service, as the driver often serves as the primary point of contact for patients and caregivers. In addition to delivery, the DME ...

paradigm

DME Referral Care Coordinator

Tampa, FL · Remote

$17 - $22.25/hr

... customer service, and compliance. Candidates must have hands-on familiarity with general DME and be comfortable managing multiple priorities in a production-driven environment. Schedule is Monday ...

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All JobsDme Customer Service JobsDme Customer Service Jobs in Florida

Dme Customer Service information

See Florida salary details

$7

$14

$20

How much do dme customer service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for dme customer service in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is a DME Customer Service representative?

A DME (Durable Medical Equipment) Customer Service Representative is a professional who assists patients, caregivers, and healthcare providers with the ordering, delivery, and servicing of medical equipment such as wheelchairs, oxygen supplies, and hospital beds. They handle inquiries about insurance coverage, product availability, and troubleshooting equipment issues. Their role is crucial in ensuring that patients receive the medical equipment they need in a timely and efficient manner, often acting as a liaison between patients, insurance companies, and equipment suppliers.

What are the key skills and qualifications needed to thrive as a DME Customer Service representative?

To thrive as a DME (Durable Medical Equipment) Customer Service Representative, you need a solid understanding of medical terminology, insurance processes, and customer support best practices, often supported by a high school diploma or equivalent. Familiarity with order management systems, insurance verification software, and electronic health records (EHR) platforms is typically required. Strong communication, patience, and problem-solving skills help you address patient concerns and coordinate efficiently with healthcare providers. These abilities are crucial for ensuring accurate order fulfillment, regulatory compliance, and a positive patient experience.

What are some common challenges faced by DME Customer Service representatives, and how can they be addressed?

DME (Durable Medical Equipment) Customer Service representatives often encounter challenges such as navigating complex insurance verification processes, handling urgent equipment requests, and communicating with patients who may be experiencing health-related stress. To address these challenges, it's important to stay organized, maintain up-to-date knowledge of insurance policies and product offerings, and practice empathetic communication. Team collaboration is crucial—reps frequently work with billing, delivery, and clinical staff to ensure timely and accurate service for patients.

What is the difference between Dme Customer Service vs Dme Billing Specialist?

AspectDme Customer ServiceDme Billing Specialist
CredentialsHigh school diploma; some roles may require certification in customer service or healthcareHigh school diploma; certification in medical billing or coding preferred
Work EnvironmentCall centers, healthcare offices, or home-basedMedical offices, billing departments, or healthcare facilities
Employer & Industry UsageMedical equipment providers, durable medical equipment companiesHealthcare providers, insurance companies, billing companies
Common Search & ComparisonCustomer support, patient assistance, order processingMedical billing, coding, insurance claims processing

While both roles operate within the healthcare industry and may require similar certifications, Dme Customer Service focuses on assisting patients and handling inquiries related to durable medical equipment, whereas Dme Billing Specialists handle insurance claims, billing, and coding processes. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What are popular job titles related to Dme Customer Service jobs in Florida?

For Dme Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Dme Customer Service jobs in Florida look for?

The top searched job categories for Dme Customer Service jobs in Florida are:

Dme Customer Service jobs near you
Infographic showing various Dme Customer Service job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $29,217 per year, or $14 per hour.

DME Customer Service Representative

Healthcare Support Staffing

Longwood, FL

$13 - $15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description
  • They will take customer calls, questions, orders, have to verify insurance as well as handle all orders coming in thru the fax
  • COMPANY OVERVIEW: Respiratory Therapy/DME Company that was established in 1991 and are regional providers for Medicare, Medicare and most Private Insurance plans
  • For over 20 years, Respitec has been serving the home medical needs of Central Florida patients. With three offices in Longwood, Kissimmee and Lecanto-Inverness, we are positioned to conveniently serve you
  • We are one of the largest independent providers in Central Florida. We are big enough to provide a vast range of products and services, but being locally owned and operated has allowed us to offer personal care to our patients


Qualifications

At least one year of DME CSR experience

at least 4-5 years overall Csr experince (however the more seasoned the better)

at least 1.5-two years of insurance verification 

experience in reordering supplies, insurance questions, troubleshooting

High call volume, roughly 500 calls split between 4 people (must have handled at least 75 calls per day in the past)

Also will handle the orders coming thru fax, processing them etc.

Computer literate

Clear, articulate

Muti-tasker

Critical thinker

Empathetic


Additional Information

Hours for this Position:

M-F 8:30-5 or 9-5:30p/ 

Advantages of this Opportunity: 

Competitive salary $13 - $15 per hr. 

Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO 

Growth potential 

Fun and positive work environment


Healthcare Support logo

About Healthcare Support

Sourced by ZipRecruiter

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Maitland, FL, US

Year founded

2003

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