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Customer Service Tech Jobs in Florida (NOW HIRING)

DR Horton, Inc.

Customer Service Tech

Tampa, FL · On-site

$16.25 - $22/hr

Horton, Inc. is currently looking for a Customer Service Technician . The right candidate's primary goal is to maintain a high level of customer satisfaction of homeowners. This is achieved by ...

DR Horton, Inc.

Customer Service Tech

Fort Myers, FL · On-site

$16 - $21.75/hr

Horton, Inc. is currently looking for a Customer Service Technician . The right candidate's primary goal is to maintain a high level of customer satisfaction of homeowners. This is achieved by ...

DR Horton, Inc.

Asst Customer Service Tech

Orlando, FL · On-site

$16 - $21.75/hr

R. Horton, Inc. is currently looking for an Assistant Customer Service Technician for their Warranty Department. The right candidate will assist the Customer Service Technician in all homeowner ...

Nis Air

Service Tech

Fort Pierce, FL · On-site

$25 - $30/hr

Job Type Full-time Description Service Tech Ft Pierce Description Service Tech Description HVAC ... Consistent work with a thriving customer base * Strong company culture as part of a larger ...

NisAir

Service Tech

Fort Pierce, FL · On-site

$25 - $30/hr

Service Tech Ft Pierce Description Service Tech Description HVAC Service Technician Pay: $25.00 ... Consistent work with a thriving customer base * Strong company culture as part of a larger ...

Dayton Andrews Inc

SERVICE TECH

Clearwater, FL · On-site

$60K - $200K/yr

The Service Technician will work closely with customers and team members to deliver high-quality ... technologies and improve diagnostic accuracy. Effective communication skills are essential for ...

Inteldot

IT/Technology Lead

Jacksonville, FL · On-site

This role leads Customer Service technology initiatives, Customer Master Data governance, Business Process Experts (BPX), and system enhancement activities while driving operational excellence ...

Dayton Andrews Inc

SERVICE TECH

Clearwater, FL · On-site

$60K - $200K/yr

The Service Technician will work closely with customers and team members to deliver high-quality ... technologies and improve diagnostic accuracy. Effective communication skills are essential for ...

Inteldot

IT/Technology Lead

Jacksonville, FL · On-site

This role leads Customer Service technology initiatives, Customer Master Data governance, Business Process Experts (BPX), and system enhancement activities while driving operational excellence ...

Inteldot

IT/Technology Lead

Jacksonville, FL

This role leads Customer Service technology initiatives, Customer Master Data governance, Business Process Experts (BPX), and system enhancement activities while driving operational excellence ...

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All JobsCustomer Service Tech JobsCustomer Service Tech Jobs in Florida

Customer Service Tech information

See Florida salary details

$8

$15

$23

How much do customer service tech jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service tech in Florida is $15.11, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $16.68 per hour, depending on experience, location, and employer.

What does a customer service tech do?

A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.

What is a customer service tech?

A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.

What are the key skills and qualifications needed to thrive in the customer service tech position, and why are they important?

To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.

What are popular job titles related to Customer Service Tech jobs in Florida? For Customer Service Tech jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Service Tech jobs in Florida look for? The top searched job categories for Customer Service Tech jobs in Florida are:
What cities in Florida are hiring for Customer Service Tech jobs? Cities in Florida with the most Customer Service Tech job openings:
Customer Service Tech jobs near you
Infographic showing various Customer Service Tech job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,438 per year, or $15.1 per hour.

Customer Service Tech

DR Horton, Inc.

Tampa, FL • On-site

$16.25 - $22/hr

Full-time

Re-posted 18 days ago

D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

35th of 80 rated construction

Job description

D.R. Horton, Inc. is currently looking for a Customer Service Technician. The right candidate's primary goal is to maintain a high level of customer satisfaction of homeowners. This is achieved by facilitating all customer warranty requests, whether by making the actual repairs or scheduling subcontractors to make repairs. The Customer Service Technician is responsible for proactively resolving customer issues after the closing of the home.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Evaluates homeowner repair issues to determine if they are warrantable items
• Processes written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs
• Performs necessary repairs to homes such as carpentry work, drywall, texture repair and painting
• Schedules and manages subcontractors to make designated warranty repairs
• Certifies warranty work is completed within contractor obligations
• Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
• Ability to work overtime
• Follows up with homeowners to ensure concerns are addressed in a timely and professional manner
• Processes charge-back documentation and invoices
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

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