Division Manager Jobs in Spring, TX (NOW HIRING)

POSITION OVERVIEW Applications accepted from: All interested Division: Department of Neighborhoods Director's Office Reporting Location: 901 Bagby, Houston, TX 77002 Workdays & Hours: M-F 8:00 am - 5:00 pm *Subject to change ABOUT US The Division Manager is responsible for planning, implementing, and overseeing division operations, programs, and strategic initiatives designed to support effective service delivery and cross-system collaboration. This position provides leadership and supervision to staff, develops and maintains operational systems and standard procedures, and ensures projects and programs are executed efficiently, consistently, and in alignment with organizational goals. This role requires a strong manager with experience leading teams, building partnerships, and navigating complex systems involving public agencies, community stakeholders, and service providers.

The Division Manager serves as a key liaison across departments and external partners, supports data-informed decision-making, and helps strengthen program effectiveness through policy development, staff coaching, performance management, compliance oversight, and continuous improvement efforts. The ideal candidate brings experience in systems coordination, team-based case management, trauma-informed or youth-serving environments, and interagency collaboration, with the ability to translate strategy into operational practice and lead teams in a high-accountability, mission-driven environment. This position reports to the Assistant Director and will work closely with the executive team to support the department's mission to build strong relationships with neighborhood and community groups and expand access to city resources for all residents.

The position will also require completion of special assignments as requested. Must be willing to work non-standard shifts, including nights, weekends and/or holidays. DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS Leads a team of counselors to design and implement systems, plans, and projects to support division goals, including cross-functional service delivery models, team-based case management practices, and strategic initiatives focused on at-risk, delinquent, and/or gang-involved youth.

Manages, trains, develops, counsels, and evaluates staff performance by providing ongoing coaching, clear performance expectations, professional development, and supportive supervision that promotes accountability, psychological safety, and high-quality service delivery. Establishes policies, procedures, guidelines, and project schedules by developing and maintaining standard operating procedures, workflow systems, compliance protocols, and implementation timelines that support operational consistency and effective program management. Develops methodologies for creating project data and uses data-driven approaches to monitor performance, track key performance indicators (KPIs), assess outcomes, and inform operational and strategic decision-making.

Acts as liaison to other departments, government agencies, and private sector partners by facilitating interagency collaboration, building strategic partnerships, and coordinating across systems including law enforcement, school districts, community-based organizations, and other public sector entities. Drafts and reviews proposed contracts, correspondence, letters of agreement, and amendments to ensure clarity, alignment with operational goals, and compliance with applicable grant, program, and administrative requirements. WORKING CONDITIONS The position is physically comfortable; the individual has discretion about walking, standing, etc.

There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditioning. MINIMUM REQUIREMENTS EDUCATION REQUIREMENTS Requires a Bachelor's degree in Business Administration, Public Administration or a closely related field. Directly related professional experience may be substituted for the education requirement on a year-for-year basis

EXPERIENCE REQUIREMENTS Seven years of progressive professional experience closely related to the activities of the division are required, with at least three of the years in a supervisory capacity. A Master's degree in Business Administration, Public Administration or a field closely related to the activities of the division may be substituted for two years of experience. LICENSE REQUIREMENTS None PREFERENCES Preference will be given to applicants with equivalent combinations of education, certifications, specialized training, and professional experience that demonstrate the ability to successfully lead complex programs, manage staff, coordinate across systems, and improve outcomes for youth, families, and communities.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. ** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED The selection process will involve application review and/or interview. Department may administer skills assessment test.

SAFETY IMPACT POSITION No This position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade 29 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period.

Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting:http://agency.governmentjobs.com/houston/default.cfm or call 832-393-0350. If you need special services or accommodations, call 832-393-0350

(TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.