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Shelter Diversion Specialist

New Haven, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Shelter Diversion Specialist is responsible for supporting and coordinating requirements and needs between department direct staff and Management. Essential Functions: * Perform assessments to ...

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$56K

$112K

$151.5K

How much do diversion jobs pay per year?

As of Aug 15, 2026, the average yearly pay for diversion in the United States is $112,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $114,000.00 per year, depending on experience, location, and employer.

What is the difference between Diversion vs Probation Officer?

AspectDiversionProbation Officer
CredentialsVaries by program, often requires high school diploma or equivalent; some roles may need specialized trainingBachelor's degree in criminal justice, social work, or related field; sometimes requires certification
Work EnvironmentCommunity-based programs, courts, or correctional facilitiesCourts, community supervision offices, or correctional agencies
Employer & Industry UsageLegal and criminal justice systems focusing on alternative sentencingCriminal justice agencies overseeing offender supervision

In summary, Diversion programs focus on providing alternatives to traditional prosecution, often involving community service or counseling, while Probation Officers supervise offenders after sentencing to ensure compliance with court orders. Both roles are integral to the criminal justice system but differ in scope, responsibilities, and required credentials.

What are some typical challenges faced by professionals working in diversion programs, and how can they be addressed?

Professionals in diversion roles often encounter challenges such as engaging participants who may be resistant to change, coordinating with multiple community partners, and managing high caseloads. Building strong relationships with clients, practicing active listening, and maintaining clear communication with stakeholders can help address these challenges. Ongoing training in motivational interviewing and trauma-informed care, as well as effective time management, are also essential for success in this field.

What are the key skills and qualifications needed to thrive as a diversion specialist, and why are they important?

To thrive as a Diversion Specialist, you need a background in social work, criminal justice, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, legal documentation systems, and community resource databases is typically required. Strong interpersonal skills, cultural sensitivity, and problem-solving abilities are essential for building trust and facilitating positive outcomes for clients. These skills are important to effectively redirect individuals from incarceration to supportive services, enhancing community safety and individual well-being.

What is a diversion specialist?

Diversion specialists are professionals who work within the criminal justice or mental health systems to redirect individuals away from traditional prosecution or incarceration and toward alternative programs, such as treatment, counseling, or community service. Their goal is to address underlying issues like substance abuse or mental health conditions that may contribute to criminal behavior. By providing support and resources, diversion specialists help reduce recidivism and promote rehabilitation rather than punishment.
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Cities with the most Diversion job openings:

What are the most commonly searched types of Diversion jobs?

The most popular types of Diversion jobs are:

What states have the most Diversion jobs?

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What job categories do people searching Diversion jobs look for?

The top searched job categories for Diversion jobs are:

Diversion jobs near you
Infographic showing various Diversion job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $112,034 per year, or $53.9 per hour.

Mobile Diversion Coordinator

Community Care ME

Bangor, ME • On-site

$22/hr

Full-time

Re-posted 19 days ago

Job description

The Mobile Diversion Coordinator (MDC) serves as the primary contact for the Mobile Diversion & Navigation
Program, facilitating efforts to identify individuals at imminent risk of, or currently experiencing homelessness and
connect them with resources that limit or prevent their homelessness. The MDC engages in networking and
collaboration activities with providers and community partners across sectors throughout the assigned area,
including conducting presentations, cold calls, and participating in relevant partner meetings. Additionally, the
MDC assumes day to day responsibility for case management activities, program documentation, and purchasing
for program recipients.
Minimum Qualifications:
Bachelor's Degree in Human Services or related field.
An equivalent combination of education and relevant experience will be considered.
Two years of experience working with individuals who are in challenging situations such as homelessness,
substance use or have a mental health diagnosis; one year of experience with public speaking, marketing, brand
ambassadorship or similar.
Reliable transportation, valid State of Maine driver's license, automobile insurance that meets the state's minimum
requirements

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