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Dispute Manager Jobs in Iowa (NOW HIRING)

GreenState Credit Union

Fraud Analyst

North Liberty, IA · On-site

$29.17 - $34.11/hr

Manages check fraud claims. * Documents, accurately and thoroughly, all actions taken on a case ... Reviews new and pending credit card and debit card fraud and dispute submissions, reaches out to ...

GreenState Credit Union

Fraud Analyst

North Liberty, IA · On-site

$29.17 - $34.11/hr

Manages check fraud claims. * Documents, accurately and thoroughly, all actions taken on a case ... Reviews new and pending credit card and debit card fraud and dispute submissions, reaches out to ...

UMB Financial

Trust Officer Sr

Dubuque, IA · On-site

$117K - $173K/yr

Demonstrates proven problem solving, dispute resolution and assistance with litigation management * Demonstrates ability to perform highly autonomous decision-making and inform management as needed

UMB Financial

Trust Officer Sr

Dubuque, IA · On-site

$91K - $196K/yr

Demonstrates proven problem solving, dispute resolution and assistance with litigation management * Demonstrates ability to perform highly autonomous decision-making and inform management as needed

UMB Financial Corporation

Trust Officer

Dubuque, IA · On-site

$81K - $120K/yr

Demonstrates proven problem solving, dispute resolution and assistance with litigation management * Demonstrates ability to perform highly autonomous decision-making and inform management as needed

VGM Group, Inc

Reimbursement Specialist

Waterloo, IA · On-site

$18 - $24.75/hr

Specifics will be under the leader's discretion and subject to manager approval and business needs ... Provide expertise on which bills to formally dispute with bill review companies. * Assist with ...

New

UMB Financial

Trust Officer

Dubuque, IA · On-site

$81K - $120K/yr

Demonstrates proven problem solving, dispute resolution and assistance with litigation management * Demonstrates ability to perform highly autonomous decision-making and inform management as needed

Rimkus

Civil/Structural Engineer

Des Moines, IA · Hybrid

Rimkus experts specialize in building envelope engineering, forensic consulting, dispute resolution, construction management services, and solutions built for the environment. NOW IS THE TIME to join ...

Rimkus

Civil/Structural Engineer

Des Moines, IA · On-site

Rimkus experts specialize in building envelope engineering, forensic consulting, dispute resolution, construction management services, and solutions built for the environment. NOW IS THE TIME to join ...

Weitz

Associate General Counsel

Des Moines, IA · On-site

Manage and resolve potential claims or claims via litigation, arbitration, and other dispute resolution proceedings * Identify and manage company risks * Select, hire, and manage outside counsel and ...

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All JobsDispute JobsDispute Manager JobsDispute Manager Jobs in Iowa

Dispute Manager information

See Iowa salary details

$10

$24

$48

How much do dispute manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for dispute manager in Iowa is $24.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $29.71 per hour, depending on experience, location, and employer.

What is a dispute manager?

A Dispute Manager is a professional responsible for overseeing and resolving conflicts or disagreements between parties, typically in financial, legal, or customer service settings. They analyze the details of each dispute, communicate with involved parties, and ensure compliance with relevant regulations and company policies. Dispute Managers aim to find fair, timely solutions while minimizing risk and maintaining positive relationships. Their work often involves investigating claims, documenting findings, and recommending or implementing resolutions.

What are the key skills and qualifications needed to thrive as a dispute manager?

To thrive as a Dispute Manager, you need expertise in conflict resolution, financial analysis, and a solid understanding of relevant regulations, often supported by a degree in business, finance, or law. Familiarity with case management systems, payment processing platforms, and tools like Excel is typically required. Strong negotiation, communication, and problem-solving skills help you effectively mediate between parties and resolve issues efficiently. These competencies are critical for protecting organizational interests, maintaining client relationships, and ensuring regulatory compliance.

What are the most common challenges a dispute manager faces when resolving conflicts between parties?

A Dispute Manager often encounters challenges such as handling emotionally charged situations, balancing the interests of multiple stakeholders, and ensuring compliance with relevant regulations. Navigating complex documentation and maintaining neutrality while investigating the facts can also be demanding. Success in this role requires strong communication skills, attention to detail, and the ability to mediate solutions that are fair and align with company policies.

What is the difference between Dispute Manager vs Claims Adjuster?

AspectDispute ManagerClaims Adjuster
Required CredentialsBachelor's degree, industry certificationsBachelor's degree, licensing depending on state
Work EnvironmentOffice-based, managerial settingField and office-based, investigative environment
Industry UsageInsurance, finance, legal sectorsInsurance companies, third-party claims firms
Common Search IntentManaging disputes, resolving conflictsAssessing claims, determining payouts

Dispute Managers focus on overseeing and resolving complex conflicts within organizations, often managing teams and strategies. Claims Adjusters evaluate insurance claims, investigate damages, and determine claim validity. While both roles require analytical skills and industry knowledge, Dispute Managers handle broader conflict resolution processes, whereas Claims Adjusters focus on specific claim assessments.

What are popular job titles related to Dispute Manager jobs in Iowa?

For Dispute Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Dispute Manager jobs in Iowa look for?

The top searched job categories for Dispute Manager jobs in Iowa are:

What cities in Iowa are hiring for Dispute Manager jobs?

Cities in Iowa with the most Dispute Manager job openings:

Dispute Manager jobs near you
Infographic showing various Dispute Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $51,938 per year, or $25 per hour.

Fraud Analyst

GreenState Credit Union

North Liberty, IA • On-site

$29.17 - $34.11/hr

Full-time

Re-posted 10 days ago

GreenState Credit Union rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Summary
POSITION SUMMARY:
Responsible for reviewing, analyzing, investigating, monitoring, and reporting of potential and known fraudulent transactions. Responsible for the accurate and timely completion of credit card and debit card member disputes. Provides superior member service to internal staff and external members.
GREENSTATE CULTURE:
At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.
Pay range for this hourly position is $29.17 - 34.11/hr with a progressive benefits package. This positon will be an in office position located in North Liberty, IA or Clive, IA.
Essential Duties and Responsibilities
  1. Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision.
  2. Demonstrates a positive member service (internal and external) focus at all times.
  3. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
  4. Ensures confidentiality of member information.
  5. Supports a diverse and inclusive work environment.
  6. Reviews, analyzes and investigates system generated alerts, including but not limited to, Verafin, iPay, Q2, YellowHammer, for potentially fraudulent activity.
  7. Reviews, analyzes and investigates potentially fraudulent activity through online deposit account opening and loan applications, including FinTech applications, as requested.
  8. Determines Credit Union and member liability for fraud loss, communicate with member, and post GL entries as necessary.
  9. Prepares Hold Harmless Agreements.
  10. Reports Elder Abuse to the appropriate state agency/s.
  11. Corresponds with law enforcement as it relates to fraudulent activity.
  12. Manages check fraud claims.
  13. Documents, accurately and thoroughly, all actions taken on a case.
  14. Answers phone, email group and LiveChat to assist staff with questions related to disputes and fraudulent transactions.
  15. Reviews new and pending credit card and debit card fraud and dispute submissions, reaches out to merchants in effort to obtain credit back to card holders, process and reports through Springboard as needed, provides provisional credit to card holders, send applicable notices, performs charge-offs for closed credit card and debit card closed cases, as necessary, and posts GL entries.
  16. Works through MC Connect as needed for fraud reporting.
  17. Reviews and processes daily report from Springboard/COOP.
  18. Assists with closing accounts, establishing new accounts and moving loans for members experiencing fraudulent account and/or loan activity. This includes, but is not limited to, closing accounts, establishing new accounts, moving loans, online banking, ordering debit cards and ordering checks.
  19. Maintains knowledge of applicable laws and regulations (including regulation E), policies and procedures.
  20. Other duties as assigned by management.

Job Requirements/Expectations
  1. High school diploma or equivalent along with a minimum of three years of banking, fraud related experience.
  2. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.
  3. Ability and desire to interact with co-workers to develop positive and effective working relationships in all areas of the Credit Union.
  4. Ability to effectively gather and analyze information in the course of reviews and investigations.
  5. Ability to prioritize assignments, organize work efficiently, and handle large volumes of details.
  6. Ability to work independently.
  7. Accuracy and attention to detail.
  8. Computer literacy and knowledge of alert monitoring systems.
  9. Coverage hours for Fraud team: Monday-Friday 7:30am-5:30pm and rotating Saturdays 8:30am-12:30pm.

Reporting Relationship
Reports to the Manager Fraud.
Supervisory Responsibilities
This position is not responsible for the supervision of other employees.
Equal Opportunity Employment Statement
GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.
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