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Dispute Manager Jobs in Arizona (NOW HIRING)

Northern Trust

Manager, Banking Operations

Tempe, AZ · On-site

$117K - $205K/yr

Ensure effective controls over card activity, including fraud monitoring, dispute management, and Regulation E compliance Tax and Regulatory Operations * Provide subject matter expertise on tax ...

Northern Trust

Manager, Banking Operations

Tempe, AZ · Hybrid

$117K - $205K/yr

Ensure effective controls over card activity, including fraud monitoring, dispute management, and Regulation E compliance Tax and Regulatory Operations * Provide subject matter expertise on tax ...

Mission Lane

Compliance Manager

Phoenix, AZ · On-site +1

$129K - $140K/yr

Every fraud dispute, collections action and back-office process affects a real person. When those ... Management, and other leading investors. Our commitment to a workplace built on respect and dignity ...

Quavo, Inc.

Vice President, Client Processing

Phoenix, AZ · On-site

$150 - $230/hr

... management. About the role: Quavo is seeking a Vice President of Client Processing to lead the back-office dispute operation within our Dispute Resolution Experts (DRE) group. This leader will build ...

New

Quavo, Inc.

Vice President, Client Processing

Tempe, AZ · On-site

$180 - $240/hr

... management. About the role: Quavo is seeking a Vice President of Client Processing to lead the back‑office dispute operation within our Dispute Resolution Experts (DRE) group. This leader will ...

Quavo, Inc.

Vice President, Client Processing

Tempe, AZ · On-site

... management. About the role: Quavo is seeking a Vice President of Client Processing to lead the back-office dispute operation within our Dispute Resolution Experts (DRE) group. This leader will build ...

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Dispute Manager information

What are the key skills and qualifications needed to thrive as a dispute manager?

To thrive as a Dispute Manager, you need expertise in conflict resolution, financial analysis, and a solid understanding of relevant regulations, often supported by a degree in business, finance, or law. Familiarity with case management systems, payment processing platforms, and tools like Excel is typically required. Strong negotiation, communication, and problem-solving skills help you effectively mediate between parties and resolve issues efficiently. These competencies are critical for protecting organizational interests, maintaining client relationships, and ensuring regulatory compliance.

What is a dispute manager?

A Dispute Manager is a professional responsible for overseeing and resolving conflicts or disagreements between parties, typically in financial, legal, or customer service settings. They analyze the details of each dispute, communicate with involved parties, and ensure compliance with relevant regulations and company policies. Dispute Managers aim to find fair, timely solutions while minimizing risk and maintaining positive relationships. Their work often involves investigating claims, documenting findings, and recommending or implementing resolutions.

What is the difference between Dispute Manager vs Claims Adjuster?

AspectDispute ManagerClaims Adjuster
Required CredentialsBachelor's degree, industry certificationsBachelor's degree, licensing depending on state
Work EnvironmentOffice-based, managerial settingField and office-based, investigative environment
Industry UsageInsurance, finance, legal sectorsInsurance companies, third-party claims firms
Common Search IntentManaging disputes, resolving conflictsAssessing claims, determining payouts

Dispute Managers focus on overseeing and resolving complex conflicts within organizations, often managing teams and strategies. Claims Adjusters evaluate insurance claims, investigate damages, and determine claim validity. While both roles require analytical skills and industry knowledge, Dispute Managers handle broader conflict resolution processes, whereas Claims Adjusters focus on specific claim assessments.

What are the most common challenges a dispute manager faces when resolving conflicts between parties?

A Dispute Manager often encounters challenges such as handling emotionally charged situations, balancing the interests of multiple stakeholders, and ensuring compliance with relevant regulations. Navigating complex documentation and maintaining neutrality while investigating the facts can also be demanding. Success in this role requires strong communication skills, attention to detail, and the ability to mediate solutions that are fair and align with company policies.
What are the most commonly searched types of Dispute jobs in Arizona? The most popular types of Dispute jobs in Arizona are:
What are popular job titles related to Dispute Manager jobs in Arizona? For Dispute Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Dispute Manager jobs in Arizona look for? The top searched job categories for Dispute Manager jobs in Arizona are:
What cities in Arizona are hiring for Dispute Manager jobs? Cities in Arizona with the most Dispute Manager job openings:
Dispute Manager jobs near you

Dispute Resolution Paralegal (IDR)

Green Light Cost Management

Scottsdale, AZ • On-site

Full-time

Re-posted 7 days ago

Job description

Salary:

Job Summary

Green Light is a rapidly growing healthcare technology company seeking a Dispute Resolution Paralegal (IDR) to support the resolution of complex healthcare payment disputes under the No Surprises Act. This role sits at the intersection of healthcare reimbursement, regulatory compliance, and legal process, supporting Independent Dispute Resolution (IDR) between providers and health plans.

The ideal candidate brings paralegal or legal support experience, strong analytical skills, and comfort working within structured regulatory frameworks. This role is well suited for individuals with experience in litigation support, arbitration, administrative law, or healthcare-related legal processes. We value professionals with strong judgment, attention to detail, and the ability to manage multiple matters in a deadline-driven environment.


Responsibilities

  • Support and administer disputes subject to the No Surprises Act (NSA), with a primary focus on the Independent Dispute Resolution (IDR) process, including Open Negotiations and formal IDR submissions.
  • Review, organize, and analyze dispute materials to ensure completeness, accuracy, and compliance with applicable statutes, regulations, and procedural requirements.
  • Apply federal regulatory guidance, payer policies, and reimbursement methodologies when evaluating disputes and supporting case strategy and outcomes.
  • Conduct detailed research of claims, appeals, and supporting documentation to identify relevant facts, legal considerations, and potential resolution pathways.
  • Draft, compile, and maintain formal dispute documentation, including written summaries, position statements, settlement agreements, and procedural correspondence suitable for regulatory review or audit.
  • Prepare and organize case files and supporting exhibits for submission in formal IDR proceedings.
  • Facilitate timely and accurate exchange of information among healthcare providers, health plans, internal teams, clients, and other stakeholders throughout the dispute lifecycle.
  • Communicate professionally with provider representatives, payers, and stakeholders regarding IDR processes, timelines, procedural requirements, and outcomes.
  • Track and manage multiple concurrent matters, ensuring adherence to federally mandated timelines and internal quality standards.
  • Collaborate cross-functionally with legal, compliance, and operations teams to promote consistency, defensibility, and regulatory compliance in dispute resolution practices.
  • Maintain complete, well-organized case records to support internal quality reviews, audits, and external regulatory inquiries.
  • Ensure ongoing compliance with HIPAA, confidentiality obligations, and information security requirements.


Qualifications

  • 35 years of experience in a paralegal, legal support, or dispute resolution role, preferably in healthcare, insurance, or a regulated industry.
  • Experience supporting arbitration, litigation, administrative proceedings, or regulatory processes strongly preferred.
  • Strong analytical, research, and organizational skills, with the ability to interpret and apply statutes, regulations, and procedural guidance.
  • Excellent written and verbal communication skills, including experience drafting formal legal documentation.
  • Ability to manage multiple cases simultaneously while meeting strict regulatory deadlines.
  • Working knowledge of healthcare billing, reimbursement methodologies, and medical terminology is a plus, but not required.
  • Familiarity with claims systems, dispute platforms, or case management tools is a plus.