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Dispatch Operator Jobs (NOW HIRING)

Johnson Controls

Security Dispatch Operator

Seattle, WA · On-site

$26 - $28/hr

What you will do Provide alarm and incident monitoring and dispatching, emergency and non-emergency ... Ensuring awareness and understanding of, and compliance with, standard operating procedures in ...

American Heritage

Security Dispatch

Hammond, IN

$15.80/hr

Join American Heritage as a Dispatch Operator and be part of a community dedicated to excellence and innovation. As a highly skilled and motivated individual, you will have the opportunity to work in ...

Hunterdon Health

Dispatch Operator I

Flemington, NJ · On-site

$17 - $21.25/hr

Position Summary Operates the HMC switchboard to extend and handle incoming, outgoing and interoffice calls by using a computerized database. Answers and alerts staff of emergency codes and alarms.

PalAmerican Security

Dispatch -Flex/On Call

Las Vegas, NV · On-site

$20 - $21/hr

Join PalAmerican Security as a Dispatch Operator and be part of a community dedicated to excellence and innovation. As a highly skilled and motivated individual, you will have the opportunity to work ...

PalAmerican Security

Dispatch Flex/On Call

Reno, NV · On-site

$20.50 - $21/hr

Join PalAmerican Security as a Dispatch Operator and be part of a community dedicated to excellence and innovation. As a highly skilled and motivated individual, you will have the opportunity to work ...

PalAmerican Security

Dispatch -Flex/On Call

Las Vegas, NV · On-site

$20 - $21/hr

Join PalAmerican Security as a Dispatch Operator and be part of a community dedicated to excellence and innovation. As a highly skilled and motivated individual, you will have the opportunity to work ...

PalAmerican Security

Dispatch Flex/On Call

Reno, NV · On-site

$20.50 - $21/hr

Join PalAmerican Security as a Dispatch Operator and be part of a community dedicated to excellence and innovation. As a highly skilled and motivated individual, you will have the opportunity to work ...

Hunterdon Health

Dispatch Operator I

Flemington, NJ · On-site

$17 - $21.25/hr

Position Summary Operates the HMC switchboard to extend and handle incoming, outgoing and interoffice calls by using a computerized database. Answers and alerts staff of emergency codes and alarms.

Hunterdon Health

Dispatch Operator I

Flemington, NJ · On-site

$18 - $22.50/hr

Position Summary Operates the HMC switchboard to extend and handle incoming, outgoing and interoffice calls by using a computerized database. Answers and alerts staff of emergency codes and alarms.

Hunterdon Health

Dispatch Operator I

Flemington, NJ · On-site

$18 - $22.50/hr

Position Summary Operates the HMC switchboard to extend and handle incoming, outgoing and interoffice calls by using a computerized database. Answers and alerts staff of emergency codes and alarms.

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Dispatch Operator information

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How much do dispatch operator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for dispatch operator in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.39 per hour, depending on experience, location, and employer.

What does a dispatch operator do?

A Dispatch Operator is responsible for coordinating and managing the movement of vehicles, personnel, or goods for an organization. They communicate with drivers or field staff, assign tasks or routes, and respond to emergencies or changes in plans. Dispatch Operators use specialized software and communication systems to monitor activities and ensure efficient, safe, and timely operations. Their role is critical in industries like transportation, emergency services, and logistics.

What are the key skills and qualifications needed to thrive as a dispatch operator?

To thrive as a Dispatch Operator, you need strong organizational skills, multitasking ability, and a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and two-way radio communication is typically required. Excellent communication, problem-solving, and stress management are essential soft skills for effectively coordinating with teams and handling emergencies. These skills ensure timely and accurate information flow, enabling efficient operations and safety in fast-paced environments.

What are some common challenges dispatch operators face when coordinating with field teams?

Dispatch Operators often encounter challenges such as managing multiple requests simultaneously, prioritizing urgent situations, and maintaining clear communication with field personnel. They must adapt quickly to changes in schedules, unexpected incidents, or resource shortages while ensuring accurate and timely information is relayed. Effective Dispatch Operators utilize strong organizational and problem-solving skills to resolve conflicts and keep operations running smoothly, often collaborating closely with team leads and drivers to address real-time issues.

What is the difference between Dispatch Operator vs Warehouse Associate?

AspectDispatch OperatorWarehouse Associate
CredentialsHigh school diploma, sometimes certifications in logistics or safetyHigh school diploma or equivalent, no specific certifications required
Work EnvironmentLogistics centers, transportation hubs, dispatch officesWarehouses, distribution centers, storage facilities
Employer & Industry UsageTransportation, logistics, delivery companiesRetail, manufacturing, distribution companies
Common Search & ComparisonOften compared for roles in logistics and transportationCompared for warehouse and inventory roles

The Dispatch Operator primarily manages communication and coordination for transportation and delivery, often working in dispatch offices. Warehouse Associates focus on handling inventory, stocking, and order fulfillment within warehouse settings. While both roles are essential in logistics, Dispatch Operators concentrate on routing and scheduling, whereas Warehouse Associates handle physical goods. Understanding these differences helps job seekers find the right role in the logistics industry.

Is it hard to be hired as a dispatch operator?

Getting hired as a dispatch operator can vary depending on the employer and location, but generally requires good communication skills, the ability to multitask, and familiarity with dispatch software or radio systems. Some positions may also require a high school diploma or equivalent and background checks. Competition can be moderate, and relevant experience or certifications can improve chances of employment.

Is it worth it to become a dispatch operator?

A dispatch operator manages communication and coordination for transportation or logistics companies, often working in a fast-paced environment. The role can offer steady employment, opportunities for advancement, and requires skills in communication, organization, and sometimes familiarity with dispatch software. Compensation varies by industry and location but generally provides a reliable income with potential for overtime or shift work.
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Dispatch Operator jobs near you
Infographic showing various Dispatch Operator job openings in the United States as of August 2026, with employment types broken down into 37% Full Time, 61% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,199 per year, or $18.4 per hour.

Security Dispatch Operator

Seattle, WA • On-site

Johnson Controls
Machinery Manufacturing • 10K+ employees
Learn more about Johnson Controlsexternal

$26 - $28/hr

Full-time

Re-posted 17 days ago

Key responsibilities

  • Respond to alarm events and answer incoming calls regarding customer alarms promptly and efficiently.

  • Take ownership of queries by following through and responding to internal and external customer emails.

  • Ensure compliance with standard operating procedures related to emergency and evacuation procedures, security, and incident reporting.

Johnson Controls rating

8.0

Company rating: 8.0 out of 10

Based on 416 frontline employees who took The Breakroom Quiz

136th of 547 rated manufacturers

Job description

What you will do

Provide alarm and incident monitoring and dispatching, emergency and non-emergency security messaging, and incident escalation, globally 24 hours a day, 7 days a week for an organization that covers hundreds of locations, and over 100,000 people in over 100 countries.

How you will do it

  • Respond to all alarm events and answer incoming calls regarding the customer alarms quickly and efficiently
  • Action/respond to both internal / external customer emails
  • Answer all incoming calls promptly and effectively in an efficient and professional manner
  • Follow through and take ownership on all queries where possible
  • Work unsupervised and maintain professionalism
  • Contribute to well-staff and a safe and healthy workplace through:
  • Ensuring awareness and understanding of, and compliance with, standard operating procedures in respect of emergency and evacuation procedures, security, accident and incident reporting, hazard reporting and 'self-reporting'.
  • Take all practical steps to ensure your own health and safety at work, and the safety of others in the workplace e.g. Micro pausing, stretching, exercising.
  • Role model our Transformation Code of Conduct (CoC)

What we look for

  • Knowledge of the security or technology industry.
  • You will be energetic, enthusiastic yet considered and calm under pressure.
  • You are able to speak up and be heard, you are driven, and ready to really make your mark on a global scale, thriving on success.
  • You are able to work well in a team environment.
  • Computer skills; Microsoft Office 365 (Teams, Outlook, SharePoint, Excel, Word)
  • You get things done - you are analytical, organized, and manage competing priorities with ease.
  • Experience within the SOC environment. (preferred)
  • Security, military, law enforcement, or emergency services experience. (preferred)

Other Requirements:

  • Must be able to work 1stshift,2nd or 3rd shift
  • Must be able and willing to work in person at the SOC - located in Redmond.
  • U.S. citizen or legal right to work in the U.S.
  • Where legally permissible, if hired, candidate is required to be fully vaccinated against Covid-19 no later than his/her start date, unless candidate has a valid medical condition or sincerely held religious belief precluding him/ her from receiving the vaccine.

HIRING HOURLY RANGE: $26 - $28 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

What Johnson Controls employees say

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About Johnson Controls

Sourced by ZipRecruiter

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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