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Dispatch Operations Manager Jobs in Wisconsin (NOW HIRING)

Dispatch Operations * Coordination * Safety Management * Route Optimization * Performance Metrics * Vehicle & Equipment Knowledge * Communication Experience & Qualifications: (Required or Preferred ...

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

Operations Manager Who We Are: GEODIS specializes in unlocking business value in a complex world ... Call drivers to make sure they are logged into the dispatch board. * Visit locations in the market ...

Operations Manager Who We Are: GEODIS specializes in unlocking business value in a complex world ... Call drivers to make sure they are logged into the dispatch board. * Visit locations in the market ...

Dispatch Coordinator

Madison, WI · On-site

$25 - $30/hr

We are looking for a Dispatch Coordinator to support daily field operations in Madison, Wisconsin ... manage multiple moving parts without losing accuracy. • Comfortable making real-time decisions ...

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Dispatch Operations Manager information

See Wisconsin salary details

$30.3K

$63.5K

$104.5K

How much do dispatch operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for dispatch operations manager in Wisconsin is $63,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $72,200.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a Dispatch Operations Manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are Dispatch Operations Managers?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a Dispatch Operations Manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Wisconsin? For Dispatch Operations Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Wisconsin look for? The top searched job categories for Dispatch Operations Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Dispatch Operations Manager jobs? Cities in Wisconsin with the most Dispatch Operations Manager job openings:
Infographic showing various Dispatch Operations Manager job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 88% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $63,476 per year, or $30.5 per hour.

Security Operations Support Specialist

Directsupply

Milwaukee, WI

$50K - $68K/yr

Full-time

Re-posted 16 days ago


Job description

Position Summary:

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.

In the Security Operations Support Specialist position, you'll serve as the central point of coordination for dispatch, monitoring, documentation, and compliance support within the Safety and Security function. You'll ensure consistent incident handling, reliable communications, and disciplined execution of life safety and regulatory activities. By absorbing structured operational and administrative responsibilities, you'll enable field-based Security Officers and leaders to remain focused on response and patrol, while directly supporting the maturity and readiness of the security program.

Skills Needed:

  • Demonstrates Composure - Manages stress and pressure gracefully, maintaining professional maturity at all times. Stays calm in the face of resistance or surprises, practicing self-control to ensure a professional response.

  • Delivers Results - Seizes new opportunities and tackles challenges head-on with urgency. Takes initiative and consistently hits goals. Zeroes in on key priorities for results. Drives progress through uncertainty and moves others to action.

  • Communicates Effectively - Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions towards targeted goals.

  • Optimizes Work Processes - Streamlines workflows by harnessing data, AI, and technology. Identifies opportunities for efficiency and incorporates new processes and technology. Defines new success measures.

  • Excellent situational awareness and ability to prioritize effectively in dynamic environments.

  • Proficient with security platforms and systems, including video monitoring, access control, and dispatch tools.

What You'll Do and Impact:

  • Serve as a primary security dispatch and operations desk resource during assigned hours.

  • Receive, triage, and document security-related calls, alarms, alerts, and tickets.

  • Dispatch Security Officers and coordinate responses using established procedures.

  • Monitor systems such as video management, access control, and alarms.

  • Maintain incident logs and support after-action reporting and documentation.

  • Coordinate OSHA, ANSI, and life safety compliance activities, including inspections, drills, and tracking.

  • Assist with audit preparation and emergency preparedness initiatives.

  • Provide administrative support to the Manager, Safety and Security, including reporting, SOP updates, and training coordination.

  • Support daily operations within platforms like Zendesk, Milestone VMS, OnSolve, and access control systems.

Experience:

  • 2+ years of experience in security dispatch, operations, emergency coordination, or a similar support function.

  • Demonstrated ability to perform in high-pressure or time-sensitive situations.

  • Experience with dispatching platforms, access control systems, or incident tracking software.

  • Strong communication and administrative skills.

  • Ability to maintain confidentiality and sound judgment in sensitive situations.

Additional Items of Interest:

  • Experience supporting OSHA or life safety compliance programs is preferred.

  • Familiarity with Milestone, Zendesk, or access control systems is a plus.

  • Emergency management or safety-related certifications a bonus.

Job to be performed in the location listed. Generous benefit package available.

Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces.

2013 to 2026 Direct Supply, Inc. All rights reserved.