Dispatch Operations Manager Jobs in Oregon (NOW HIRING)

Operations Supervisor

Transdev in Portland, Oregon is hiring an Operations Supervisor for the TriMet LIFT Contract. The Operations Supervisor assists the Assistant General Manager in all aspects of the daily location functions. We are seeking customer service-oriented professionals who are dedicated to safety.

Transdev is proud to offer:

• Competitive compensation package of minimum $68,000 – Maximum $85,000

Benefits include:

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short -term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

• Supervise daily operations of drivers and dispatch staff, including shift assignments, standby coverage, and maintaining appropriate staffing levels.
• Monitor and maintain accurate timekeeping, attendance, scheduled leave, and operational records within MOBI/Ops and related systems.
• Utilize and support operational systems including MOBI, Command Console, Transdev VISION, and Trapeze to manage service delivery and train staff as needed.
• Maintain operational oversight through regular office, dispatch, yard, and facility walkthroughs to identify and address safety, maintenance, security, cleanliness, or service concerns.
• Respond to and investigate dispatch-related service failures, identify root causes, and coordinate corrective action, coaching, or discipline with leadership as appropriate.
• Communicate expectations, monitor performance, provide coaching and counseling, and administer discipline to support employee accountability and operational standards.
• Develop, implement, and enforce operational procedures, productivity standards, and company policies.
• Maintain professional, transparent, and effective communication with employees and leadership through meetings, email, and daily interaction.
• Foster a professional, team-oriented workplace culture aligned with organizational values and expectations.
• Support operational continuity by performing Window Dispatch functions when necessary.
• Maintain confidentiality of sensitive information.
• Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent
• 1 yr. - prior supervisory experience required. Transportation experience preferred.
• Minimum 1-year prior experience in Dispatch or operations environment.
• Requires above average computer expertise. Must be proficient in use of common office computer systems including MS Office, and able to learn various other Transdev support systems including MOBI, Command Console and Vision.
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

Reasonableaccommodationsmay bemadeto enableindividualswith disabilitiesto perform theessentialfunctions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidateswithdisabilities.Ifreasonableaccommodationisneededtoparticipateinthejobapplicationorinterview process, please contact us.jobs@transdev.com

Drug-freeworkplace:

Transdevmaintainsadrug-freeworkplace.Applicantsmust:

·BeeligibletoworkintheUnitedStateswithoutrequiringsponsorshipnoworinthefuture(ifbasedinthe U.S.).

·Successfullypassapre-employmentdrugscreen.

AboutTransdev:Cities,counties,airports,companies,anduniversitiesacrosstheU.S.contractwithTransdevto operatetheirtransportationsystems,maintaintheirvehicleandfleets,anddeliveronmobilitysolutions.Transdev U.S.employsateamof32,000across400locationswhilemaintainingmorethan17,000vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integratorofmobility, we are driven by ourpurpose.Transdev–themobilitycompany–empowersthefreedomtomove everydaythankstosafe,reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.comor watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Thephysicaldemandsdescribedherearerepresentativeofthosethatmustbe metbyanemployee to successfullyperformtheessentialfunctionsofthis job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

TransdevisanEqualEmploymentOpportunity(EEO)employerandwelcomesallqualifiedapplicants.Applicantswillreceivefairandimpartialconsideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation,religion or other legally protected status. Thephysicaldemandsdescribedherearerepresentativeof thosethat mustbe metbyanemployeetosuccessfullyperformtheessentialfunctionsof this job. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential functions upon request.

Californiaapplicants:PleaseClickHereforCAEmployeePrivacyPolicy.

Job Category: Operations Management & Supervisory

Job Type: Full Time

Req ID: 8063

Pay Group: X60

Cost Center: 424

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.