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Dispatch Office Assistant Jobs (NOW HIRING)

Aston Carter

Office Assistant

Pomona, CA · On-site

$20/hr

Perform general office duties, including creating shipping documents, filing, opening mail, and ... Support dispatch and transportation-related customer service activities as needed. * Maintain good ...

BILL CARR SURVEYS, INC.

Be Seen First

Office Assistant

Anaheim, CA · On-site

$40K/yr

... dispatch. Update compliance lists with project requirements. Accounts Receivable & Office Support Assist the Project Accountant with collection notices by email and mail. Prepare ad hoc reports as ...

Loyal Cleaning Services LLC

Office Assistant

South Grafton, MA · On-site

$16.75 - $22/hr

FULL-TIME OFFICE ASSISTANT / SCHEDULER Loyal Cleaning Services, LLC Position: Full-Time Office ... Scheduling or dispatching experience * Customer service experience * Cleaning or property services ...

New

Loyal Cleaning Services LLC

Office Assistant

South Grafton, MA · On-site

$16.75 - $22/hr

Paid time off FULL-TIME OFFICE ASSISTANT / SCHEDULER Loyal Cleaning Services, LLC Position ... Scheduling or dispatching experience * Customer service experience * Cleaning or property services ...

New

Loyal Cleaning Services LLC

Office Assistant

South Grafton, MA · On-site

$16.75 - $22/hr

FULL-TIME OFFICE ASSISTANT / SCHEDULER Loyal Cleaning Services, LLC Position: Full-Time Office ... Scheduling or dispatching experience * Customer service experience * Cleaning or property services ...

New

MaidPro

Office Assistant

Grapevine, TX · On-site

$16/hr

Provide support to cleaning teams and assist with daily operational needs * Maintain inventory of ... Sales, customer service, office, dispatch, or administrative experience preferred * Professional ...

MaidPro

Office Assistant

Grapevine, TX · On-site

$16/hr

Provide support to cleaning teams and assist with daily operational needs * Maintain inventory of ... Sales, customer service, office, dispatch, or administrative experience preferred * Professional ...

piano

Office Assistant

Philadelphia, PA

$16 - $21/hr

Position Overview The Office Assistant ensures the day-to-day physical environment of the ... Manage outbound and inbound shipments via FedEx, including preparation of shipping labels, dispatch ...

Piano Software, Inc.

Office Assistant

Philadelphia, PA · On-site

$16 - $21/hr

Position Overview The Office Assistant ensures the day-to-day physical environment of the ... Manage outbound and inbound shipments via FedEx, including preparation of shipping labels, dispatch ...

Piano

Office Assistant

Philadelphia, PA · On-site

$16 - $21/hr

Position Overview The Office Assistant ensures the day-to-day physical environment of the ... Manage outbound and inbound shipments via FedEx, including preparation of shipping labels, dispatch ...

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Dispatch Office Assistant information

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How much do dispatch office assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for dispatch office assistant in the United States is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What is a dispatch office assistant?

Dispatch Office Assistants are administrative professionals who support dispatch operations in organizations such as transportation companies, emergency services, or delivery services. Their main responsibilities include managing communication between drivers or field staff and the central office, scheduling and tracking deliveries or service calls, maintaining records, and handling customer inquiries. They play a key role in ensuring that operations run smoothly and efficiently by coordinating logistics and providing administrative support to dispatchers and other team members.

What are the key skills and qualifications needed to thrive as a dispatch office assistant?

To thrive as a Dispatch Office Assistant, you need excellent organizational skills, attention to detail, and proficiency in standard office procedures, often supported by a high school diploma or equivalent. Familiarity with dispatch software, multi-line phone systems, and Microsoft Office Suite is commonly required. Strong communication, multitasking, and problem-solving abilities help you excel in fast-paced environments. These skills ensure efficient coordination, timely communication, and smooth operations within dispatch and administrative teams.

What are some common challenges faced by dispatch office assistants and how can they be managed effectively?

Dispatch Office Assistants often encounter challenges such as managing multiple tasks simultaneously, handling urgent requests, and ensuring clear communication between dispatchers, drivers, and clients. Staying organized with digital tools, maintaining up-to-date records, and proactively prioritizing tasks can help manage these demands. Regular communication with the team and seeking clarification when needed are also key strategies to navigate the fast-paced environment successfully.

What is the difference between Dispatch Office Assistant vs Customer Service Representative?

AspectDispatch Office AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer certifications in logistics or office administrationHigh school diploma; customer service training often preferred
Work EnvironmentOffice setting, often in logistics, transportation, or delivery companiesOffice or call center environment, in various industries
Employer & Industry UsageCommon in transportation, logistics, and delivery servicesWidespread across retail, telecom, banking, and service sectors

The Dispatch Office Assistant primarily manages scheduling, communication with drivers, and logistical coordination within transportation or delivery companies. In contrast, a Customer Service Representative focuses on assisting customers, handling inquiries, and resolving issues across various industries. While both roles require strong communication skills and office experience, their core responsibilities and industry focus differ.

How much does a dispatch office assistant make?

The average salary for a dispatch office assistant ranges from $30,000 to $45,000 per year, depending on experience, location, and the industry. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Some roles also offer benefits such as health insurance and paid time off.

Is it hard to get hired as a dispatch office assistant?

Getting hired as a dispatch office assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch or scheduling software. Entry-level positions are often available, but some employers may prefer candidates with previous experience or relevant certifications. The hiring process can vary depending on the company and location, but overall, it is generally accessible for qualified applicants.

What cities are hiring for Dispatch Office Assistant jobs?

Cities with the most Dispatch Office Assistant job openings:

What states have the most Dispatch Office Assistant jobs?

States with the most job openings for Dispatch Office Assistant jobs include:

What are popular job titles related to Dispatch Office Assistant jobs?

For Dispatch Office Assistant jobs, the most frequently searched job titles are:

Dispatch Office Assistant jobs near you

Office Assistant

Pomona, CA • On-site

Aston Carter
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Aston Carterexternal

$20/hr

Full-time, Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Job Title: Administrative Support and Customer Service Specialist
Job Description
This role provides comprehensive administrative and customer service support in a busy office environment. You will handle data entry from manifests, manage documents and spreadsheets, support dispatch and transportation activities, and assist internal teams with paperwork, invoicing, and customer communications. The position is ideal for a detail-oriented professional who enjoys working with Microsoft Office, interacting with customers, and contributing to efficient daily operations in a large organization with opportunities for growth.
Responsibilities
  • Learn and use the company's systems to accurately enter data from manifests, ensuring all information is complete and correct.
  • Scan, upload, and report documentation in a timely and organized manner.
  • Create and update Word documents and Excel spreadsheets to support daily operations and reporting needs.
  • Perform general office duties, including creating shipping documents, filing, opening mail, and managing incoming and outgoing correspondence.
  • Receive visitors, answer phone calls, and provide assistance or direct inquiries to the appropriate department or person.
  • Exercise discretion and interpretive judgment when working with outside vendors to support operational needs.
  • Create, review, and arrange manifests into packages, and confirm destinations on manifests to support dispatch and transportation activities.
  • Assist Sales and Field Technical Services teams with paperwork, invoicing, and customer communications.
  • Prepare, mail, and ship packages through USPS, UPS, and FedEx, and handle stuffing and sealing of mailings.
  • Support dispatch and transportation-related customer service activities as needed.
  • Maintain good team communication and collaborate effectively with colleagues.
  • Use Microsoft Teams to communicate and coordinate with team members.

Essential Skills
  • High school diploma or equivalent education.
  • 1-2 years of experience in an office environment.
  • At least 2 years of experience using Excel or Microsoft Office.
  • Experience with spreadsheets, including creating and updating documents in Microsoft Excel.
  • Customer interaction experience, demonstrating strong customer service skills.
  • Dispatch experience or exposure to dispatch and transportation-related activities.
  • Proficiency with Microsoft Office, including Microsoft Excel, Word, and Outlook.
  • Experience performing administrative support, clerical tasks, and front desk duties.
  • Strong data entry skills with a high level of accuracy and attention to detail.
  • Ability to learn new systems and processes quickly and apply them consistently.
  • Excellent communication skills for working with customers, vendors, and internal teams.

Work Environment
This is a full-time, on-site role in an office environment, working five days per week.
Job Type & Location
This is a Contract to Hire position based out of Pomona, CA.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Pomona,CA.
Application Deadline
This position is anticipated to close on Sep 18, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US

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