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Dispatch Office Assistant Jobs (NOW HIRING)

Brenntag AG

Dispatch Supervisor

Tampa, FL · On-site

In-depth knowledge of inventory/routing system * Assist with dispatch office operations * Working the dispatch window to direct drivers * Work the truck scale * Point of contact for emergency line ...

Brenntag

Dispatch Supervisor

Tampa, FL · On-site

In-depth knowledge of inventory/routing system * Assist with dispatch office operations * Working the dispatch window to direct drivers * Work the truck scale * Point of contact for emergency line ...

Brenntag AG

Dispatch Supervisor

Lancaster, TX · On-site

In-depth knowledge of inventory/routing system * Assist with dispatch office operations * Working the dispatch window to direct drivers * Work the truck scale * Point of contact for emergency line ...

Brenntag

Dispatch Supervisor

Lancaster, TX · On-site

In-depth knowledge of inventory/routing system * Assist with dispatch office operations * Working the dispatch window to direct drivers * Work the truck scale * Point of contact for emergency line ...

R.A.S. Logistics

Office Administrator

San Antonio, TX · On-site

$16.25 - $22.50/hr

Maintain accurate dispatch logs, driver records, and delivery documentation in company systems ... Address and resolve operational issues quickly to minimize disruptions. * Assist in onboarding new ...

R.A.S. Logistics

Office Administrator

Florence, KY · On-site

$17.75 - $24.50/hr

Maintain accurate dispatch logs, driver records, and delivery documentation in company systems ... Address and resolve operational issues quickly to minimize disruptions. * Assist in onboarding new ...

RAS Logistics

Office Administrator

San Antonio, TX · On-site

$16.25 - $22.25/hr

Maintain accurate dispatch logs, driver records, and delivery documentation in company systems ... Address and resolve operational issues quickly to minimize disruptions. * Assist in onboarding new ...

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How much do dispatch office assistant jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for dispatch office assistant in the United States is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What are Dispatch Office Assistants?

Dispatch Office Assistants are administrative professionals who support dispatch operations in organizations such as transportation companies, emergency services, or delivery services. Their main responsibilities include managing communication between drivers or field staff and the central office, scheduling and tracking deliveries or service calls, maintaining records, and handling customer inquiries. They play a key role in ensuring that operations run smoothly and efficiently by coordinating logistics and providing administrative support to dispatchers and other team members.

What job makes $10,000 a month without a degree?

A Dispatch Office Assistant typically does not earn $10,000 a month without specialized experience or additional responsibilities. High earnings in such roles are uncommon; most dispatch positions pay between $3,000 and $6,000 monthly. Achieving higher income often requires advanced skills, certifications, or managerial responsibilities in logistics or transportation industries.

What are some common challenges faced by Dispatch Office Assistants and how can they be managed effectively?

Dispatch Office Assistants often encounter challenges such as managing multiple tasks simultaneously, handling urgent requests, and ensuring clear communication between dispatchers, drivers, and clients. Staying organized with digital tools, maintaining up-to-date records, and proactively prioritizing tasks can help manage these demands. Regular communication with the team and seeking clarification when needed are also key strategies to navigate the fast-paced environment successfully.

How much is an office assistant's salary?

The salary for a dispatch office assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and the size of the organization. Entry-level positions may start lower, while experienced assistants or those in high-demand areas can earn more. Benefits and work hours can also influence overall compensation.

What is the role of a dispatch assistant?

A dispatch office assistant supports the coordination and scheduling of transportation or delivery services by managing communication between drivers, clients, and supervisors. They often use dispatch software, maintain records, and ensure timely and accurate dispatching of vehicles or personnel. Strong organizational skills and attention to detail are essential for this role.

Is it hard to get hired as a Dispatcher?

Getting hired as a Dispatch Office Assistant typically depends on relevant skills such as organization, communication, and familiarity with dispatch software. Entry-level positions may be easier to obtain, but some roles require prior experience or certifications, making competition vary based on the job market and employer requirements.

What are the key skills and qualifications needed to thrive as a Dispatch Office Assistant, and why are they important?

To thrive as a Dispatch Office Assistant, you need excellent organizational skills, attention to detail, and proficiency in standard office procedures, often supported by a high school diploma or equivalent. Familiarity with dispatch software, multi-line phone systems, and Microsoft Office Suite is commonly required. Strong communication, multitasking, and problem-solving abilities help you excel in fast-paced environments. These skills ensure efficient coordination, timely communication, and smooth operations within dispatch and administrative teams.

What is the difference between Dispatch Office Assistant vs Customer Service Representative?

AspectDispatch Office AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer certifications in logistics or office administrationHigh school diploma; customer service training often preferred
Work EnvironmentOffice setting, often in logistics, transportation, or delivery companiesOffice or call center environment, in various industries
Employer & Industry UsageCommon in transportation, logistics, and delivery servicesWidespread across retail, telecom, banking, and service sectors

The Dispatch Office Assistant primarily manages scheduling, communication with drivers, and logistical coordination within transportation or delivery companies. In contrast, a Customer Service Representative focuses on assisting customers, handling inquiries, and resolving issues across various industries. While both roles require strong communication skills and office experience, their core responsibilities and industry focus differ.

What cities are hiring for Dispatch Office Assistant jobs? Cities with the most Dispatch Office Assistant job openings:
What states have the most Dispatch Office Assistant jobs? States with the most job openings for Dispatch Office Assistant jobs include:
Dispatch Office Assistant jobs near you

Office Assistant/Dispatcher

Precision Door Service

Kansas City, MO • On-site

$35K - $45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
  • Vision insurance

GENERAL PURPOSE:
Supports the Office Manage and Door Team manager by performing routine clerical functions, answering phone calls from customers, call center representatives and leadership, dispatching tickets to infield technicians and help managing the operational daily schedule, filing documents as needed, entering data, and other general office functions as needed.
ESSENTIAL FUNCTIONS:
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Answers phones with a professional tone and attitude for various sources.
Updates customers notes within the system.
Dispatches jobs from the system to infield technicians.
Upload and enter data to the system to support the staff.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Contributes to team effort by accomplishing related results as needed.
Other duties as assigned that support the overall goals of the organization.
MINIMUM QUALIFICATIONS:
High School diplomat, experience preferably in a service industry; experience working with employees with an attitude to ensure smooth communication and prompt resolution of requests and questions.
KNOWLEDGE, SKILLS, AND ABILITIES:
  • Skill in using Microsoft Office products (Word, Excel, and Outlook)
  • Skill in basic filing and recordkeeping with a focus on speed and accuracy
  • Ability to provide excellent customer service by assessing customer and vendor needs, meeting quality standards for services, and provided excellent customer service
  • Ability to cooperate and solve problems in a team environment
  • Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
  • Ability to follow instructions and communicate effectively orally and in writing
  • Ability to organize work for timely completion

CORE COMPETENCIES:
  • Customer-focused and Customer Service Orientation - Works with business partners, vendors and customers to assess their needs, provides information or assistance, resolves their problems or satisfies their expectations; knows about available products and services; is committed to providing quality products and services; honors all of the franchise's commitments to customers by providing helpful, courteous, accessible, responsive, and knowledgeable customer service.
  • Effective Communications - Practices meaningful two-way communication by speaking clearly, paying close attention and seeking to understand others, listening attentively and clarifying information and attending to nonverbal cues and responding appropriately; influences others by persuasively presenting thoughts and ideas; gains commitment and ensures support for proposed ideas.
  • Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations; builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary.
  • Service Focus and Teamwork - Values and delivers high quality, professional, responsive and innovative service while cooperating with others to accomplish common goals; works with others within and across the company achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.

TARGETS AND PERFORMANCE:
Key Performance Indicators (KPI's) will be based on the following:
• Timely and accurate notes within the system
• Timely answering of phone calls from various sources
• Effectiveness of the office staff in support of their assigned duties and tasks
• Responsiveness to management initiatives
• appropriate level of communication with customers, managers, field staff and office personnel
• overall contributions as an employee
PHYSICAL REQUIREMENTS:
Depending on functional area of assignment, tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 15 pounds). Tasks may involve extended periods of time sitting at a workstation and utilizing a keyboard.
ENVIRONMENTAL REQUIREMENTS:
Tasks are regularly performed inside without potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.
SENSORY REQUIREMENTS:
Some tasks require manual dexterity, in addition to visual and hearing acuity. Tasks require oral communications ability.
Compensation: $35,000.00 - $45,000.00 per year
Precision Door Service provides residential garage door service. With over 100 locations, our professional and certified technicians repair over 1000 garage doors everyday - nationwide. We also sell and install a wide selection of garage doors and garage door openers.
We have been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction.
We ranked #13 in the top 20 new franchises by Entrepreneur® magazine.
We also ranked #227 in Entrepreneur® magazine's Franchise 500.
We received the "Spirit of Success" award from Southwestern Bell.
Multiple franchises with the Angie's List Super Service Award.
Our Mission:
To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians and staff.
Our Vision:
To establish Precision Door Service as the public standard and national household name in garage door repair service.
This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise location should be made directly to the franchisee.

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