ZipRecruiter

Log In

1

Dispatch Manager Jobs in Whitby, ON (NOW HIRING)

Source Code

RQ00725 - Project Manager

Aurora, ON · Hybrid

CA$96.65 - CA$115.98/hr

The initiative includes significant technology components, such as call-taking and dispatch systems ... Experience managing large-scale, complex, integrated project plans and implementation plans ...

VCNA

Operations Manager

Bowmanville, ON

... cement dispatch coordination. The role is accountable for optimizing plant performance, driving continuous improvement initiatives, ensuring regulatory compliance, and fostering a culture of ...

DMC Recruitment

Project Manager - Restoration

Toronto, ON · On-site

$70K - $100K/yr

Project Manager - Restoration Lead Projects. Build Relationships. Grow Your Career. Open to ... Prepare work orders for dispatch and maintain accurate project documentation throughout each ...

New

VCNA

Production Manager

Bowmanville, ON · On-site

The Finish Mill Line Manager is responsible for the day-to-day supervision and operational control ... dispatch to storage. * Ensure production targets for throughput, quality, and efficiency are met on ...

previous pagenext page

Showing results 21-40

All JobsDispatch JobsDispatch Manager JobsDispatch Manager Jobs in Whitby, ON

Dispatch Manager information

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What job categories do people searching Dispatch Manager jobs in Whitby, ON look for? The top searched job categories for Dispatch Manager jobs in Whitby, ON are:
What cities near Whitby, ON are hiring for Dispatch Manager jobs? Cities near Whitby, ON with the most Dispatch Manager job openings:
Dispatch Manager jobs near you

General Manager of Affiliate Facilities - Canada

Walgreens

Toronto, ON

Full-time

Posted 28 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,197 frontline employees who took The Breakroom Quiz

99th of 112 rated pharmacies

Job description

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.

Position Summary

The General Manager, Affiliate Facilities is responsible for the strategic oversight, operational performance, and administrative coordination of all affiliate facilities across Canada. This position will report to the Director of Canada. This role serves as the primary liaison between affiliate locations, sales teams, vendors, and transportation partners to ensure operational efficiency, service level compliance, and cost control. The General Manager will drive consistency across affiliate operations, support facility growth and capacity planning, and implement initiatives that improve service delivery while reducing overall operating expenses.

**This position will be located in Canada**

Key Responsibilities

Affiliate Operations Management

  • Oversee day-to-day operational support for all affiliate facilities across Canada.

  • Manage and coordinate MD/HD vehicle quoting and dispatch activities for all affiliate locations.

  • Ensure all trip confirmations, transportation documentation, and related administrative processes are completed accurately and timely.

  • Monitor affiliate facility performance and identify opportunities to improve operational efficiency and service quality.

  • Maintain a centralized cost center for all affiliate operations and associated expenses.

  • Ensure vehicles and lots are accurately assigned and uploaded to the appropriate auction platforms.

  • Coordinate with facility teams to maintain timely and accurate inventory processing.

  • Support auction readiness and compliance across all affiliate locations.

  • Ensure affiliate facilities have adequate supplies, equipment, hardware, and operational resources to meet business demands.

  • Monitor facility capacity and proactively address resource constraints.

  • Collaborate with affiliate locations to optimize yard utilization and operational throughput.

Vendor & Affiliate Relationship Management

  • Manage vendor relationships and contractual agreements for all affiliate facilities.

  • Conduct regular meetings, site visits, and performance reviews with affiliate partners.

  • Foster strong working relationships to ensure alignment with company objectives and operational standards.

  • Negotiate and support implementation of vendor agreements that improve service levels and reduce costs.

Service Level & Sales Support

  • Ensure compliance with established Service Level Agreements (SLAs) across all affiliate facilities.

  • Serve as the primary liaison between affiliate operations and sales teams.

  • Address operational challenges that may impact customer service, vehicle processing, or sales performance.

  • Develop and implement corrective actions to improve SLA performance when necessary.

Cost Management & Continuous Improvement

  • Drive initiatives to reduce overall CPC towing expenses and affiliate override costs.

  • Analyze operational and transportation costs to identify savings opportunities.

  • Evaluate current processes and staffing models to improve efficiency and reduce redundant activities.

  • Support organizational initiatives that streamline affiliate operations and improve profitability.

Recruitment & Network Development

  • Lead sub-haul carrier recruitment efforts in partnership with the U.S. Recruiting Team.

  • Identify geographic coverage gaps and target recruitment efforts to meet operational needs.

  • Ensure affiliate yard capacity aligns with business volume requirements and growth projections.

  • Support onboarding and integration of new affiliate partners and transportation providers.

Bilingual Support

  • Provide French-language support for affiliate facilities, vendors, and operational stakeholders as needed.

  • Facilitate effective communication between English- and French-speaking partners across Canada.

Qualifications

Required

  • Bachelor's degree in Business Administration, Operations Management, Logistics, Supply Chain Management, or a related field; equivalent experience may be considered.

  • Experience in operations management, transportation, logistics, automotive remarketing, or a related industry.

  • Experience managing multiple locations, vendors, or affiliate networks.

  • Strong knowledge of transportation, dispatch, and facility operations.

  • Proven experience managing budgets and cost-control initiatives.

  • Fluency in both English and French (written and verbal).

  • Excellent communication, negotiation, and relationship management skills.

  • Strong analytical and problem-solving abilities.

Preferred

  • Experience in vehicle auction, salvage, remarketing, or automotive logistics environments.

  • Experience with SLA management and vendor contract administration.

  • Demonstrated success leading operational improvement and cost-reduction initiatives.

Key Performance Indicators (KPIs)

  • SLA compliance across affiliate facilities.

  • Reduction in CPC towing and override expenses.

  • Affiliate facility operational performance and capacity utilization.

  • Vendor performance and contract compliance.

  • Auction listing accuracy and timeliness.

  • Resource availability and facility readiness.

  • Sub-hauler recruitment and network coverage effectiveness.

  • Overall affiliate profitability and operational efficiency.

Pay $107,759 - $121, 264 Annually

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

What Walgreens employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply