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Dispatch Manager Jobs in Waterloo, ON (NOW HIRING)

Univar Solutions

Dispatch Manager

Guelph, ON

CA$75K - CA$100K/yr

The Dispatch Manager is responsible for routing and scheduling all outbound freight. Supervise truck drivers, admin support personnel and fleet maintenance persons associated with the transportation ...

Univar Solutions

Dispatch Manager

Guelph, ON

CA$75K - CA$100K/yr

The Dispatch Manager is responsible for routing and scheduling all outbound freight. Supervise truck drivers, admin support personnel and fleet maintenance persons associated with the transportation ...

First Student

Dispatcher

Georgetown, ON · On-site

Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager ... Basic knowledge of radio dispatch equipment * Excellent communication and customer service skills

DSV Global Transportation

Dispatcher

Guelph, ON · On-site

CA$23 - CA$28/hr

Effectively manage driver compliment in concert with Transport company contacts. Additionally, the Dispatch Coordinator must also be committed to exceeding client expectations while respecting ...

Elliott Coach Lines

310T Mechanic

Elmira, ON

The incumbent will maintain a strong sense of customer service while interacting with various stakeholders, School Bus Drivers, Dispatchers, Managers, Peer Mechanics, Apprentices and Governmental ...

Tri-Green Landscape Group

Winter Foreman

Kitchener, ON · On-site

CA$27 - CA$32/hr

Communicate clearly with the Operations Manager and dispatch on route progress, delays, and site issues via radio, phone, or email. * Fill in on equipment personally when short-staffed -- plow truck ...

Earthscape Play

Materials Manager

Wallenstein, ON · On-site

CA$85K - CA$95K/yr

Manage and support the Fleet Coordinator to ensure efficient dispatching, optimized delivery schedules, and the timely, cost-effective transport of custom playground components to project sites.

Earthscape Play

Materials Manager

Wallenstein, ON · On-site

$85K - $95K/yr

Manage and support the Fleet Coordinator to ensure efficient dispatching, optimized delivery schedules, and the timely, cost-effective transport of custom playground components to project sites.

Nova Staffing Inc

Dock Foreperson

Cambridge, ON · On-site

To manage all the units of the dock ensuring the timely and efficient movement of freight on a ... dispatch to coordinate any special equipment needs and ensure all the proper equipment is in place ...

Liftsafe

Service Coordinator/Scheduler

Cambridge, ON · On-site

Dispatching technicians for service calls and scheduled work, ensuring timely response and ... Manage projects from start to finish (e.g., small installations, inspection projects, Service calls ...

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Dispatch Manager information

See Waterloo, ON salary details

$23.3K

$48.9K

$79.7K

How much do dispatch manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for dispatch manager in Waterloo, ON is $48,876.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,760.00 and $57,340.00 per year, depending on experience, location, and employer.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What cities near Waterloo, ON are hiring for Dispatch Manager jobs? Cities near Waterloo, ON with the most Dispatch Manager job openings:
Dispatch Manager jobs near you

Dispatch Manager

Univar Solutions

Guelph, ON

CA$75K - CA$100K/yr

Full-time

Medical, Dental, Life

Re-posted 5 days ago

Univar Solutions rating

7.5

Company rating: 7.5 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

136th of 360 rated logistics

Job description

A Place Where People Matter.  
Start your career journey with Univar Solutions!  Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.  
 

The Dispatch Manager is responsible for routing and scheduling all outbound freight.  Supervise truck drivers, admin support personnel and fleet maintenance persons associated with the transportation function. 

WHAT YOU’LL DO: 

  • Responsible for the daily safe, efficient, legal and economical operation of all transportation activities 

  • Support sales efforts consistent with corporate and regulatory compliance, health, safety and environmental affairs 

  • Implement and manage branch regulatory compliance program; CFR 49 

  • Develop transportation budgets and operating plans in coordination with sales and branch management 

  • Responsible for meeting customer delivery requirements in a cost-effective manner. 

  • Manage salary plan, personnel development, hiring, promoting and termination within the transportation/dispatch function 

  • Schedule deliveries with Company equipment and set-up common carriers  

  • Maintain truck licensing and permits  

  • Answer shipping office phones, radio and may back-up other shipping and receiving clerks 

  • Responsible for training health and safety programs for transportation personnel 

  • Solve customer service problems 

  • Additional responsibilities may be assigned, as required 

WHAT YOU’LL NEED: 

  • High School Diploma, required  

  • 3-5 years of leadership experience in transportation 

  • In-depth knowledge of chemical distribution facility operation 

  • Strong computer, verbal and written communications skills 

  • Working knowledge of governmental requirements related to the chemical industy; i.e. OSHA, EPA, RCRA, DOT, etc. or demonstrated ability to attain such knowledge 

  • Experience shipping and receiving products using a computer inventory system  

  • Some product knowledge, chemical industry background and/or chemistry classes a plus 

  • Strong interpersonal skills in coaching and team building with all levels of people in the organization 

  • High level of decision-making ability, balancing customers' needs and company objectives 

  • Strong organization skills with the ability to handle diverse and significant workload 

  • Demonstrated supervisory skills 

WHERE YOU'LL WORK: 

Our Location:  Guelph, Ontario 

Pay and Benefits: 

This position is currently vacant. The annual expected salary range for this position is $75,000 - $100,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. 

WHAT WE OFFER: 

Paid training and development programs at every level. 

Career advancement and mentoring opportunities. 

Competitive salary and comprehensive benefits (medical, dental, extended health, life insurance). 

Employee Resource Networks advocating for diversity, equity, and inclusion. Employer-matched defined contribution pension plan  

 

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives - from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more.  Our global team of more than 9,500 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet! 

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing. 

Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!  

We are committed to a diverse workforce and a culture of inclusion.  Together, we are building a culture that acknowledges and respects the unique experiences, perspectives, and expertise of every employee.  Through our dedicated Employee Resource Networks, we provide the development and growth opportunities to empower us to redefine our industry while making a difference in our communities.  

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification
 

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