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Dispatch Manager Jobs in Spring Hill, FL (NOW HIRING)

ascendtransport

Driver Manager, DTS PT

Tampa, FL · On-site

Job Title Fleet Manager / Dispatch Classification Non-Exempt Organization Ascend Transportation Working Conditions Appendix B Department Operations STATUS Part -time Reports to Operations Manager ...

Olympus Limo

Dispatch Associate

New Port Richey, FL · On-site

$15 - $25/hr

Dispatch Driver reservations for duty and manage any changes throughout the day. * Prospect and contact potential customers * Reach agreed upon sales targets by the deadline * Resolve customer ...

AmNet Services, Inc.

Dispatch Clerk - II

Tampa, FL · On-site

$15 - $20.75/hr

We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management. Our founders are hardcore telecommunications engineers with combined 200 ...

WillScot

Dispatcher

Tampa, FL

Manages employee health and safety through creating a safe workplace with Safety Save, training and ... Reviews next day/week/month deliveries and pick-ups and develops a dispatch plan * Load level ...

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Dispatch Manager information

See Spring Hill, FL salary details

$25.5K

$53.4K

$87.8K

How much do dispatch manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for dispatch manager in Spring Hill, FL is $53,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $60,700.00 per year, depending on experience, location, and employer.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What are the most commonly searched types of Dispatch jobs in Spring Hill, FL? The most popular types of Dispatch jobs in Spring Hill, FL are:
What are popular job titles related to Dispatch Manager jobs in Spring Hill, FL? For Dispatch Manager jobs in Spring Hill, FL, the most frequently searched job titles are:
What job categories do people searching Dispatch Manager jobs in Spring Hill, FL look for? The top searched job categories for Dispatch Manager jobs in Spring Hill, FL are:
What cities near Spring Hill, FL are hiring for Dispatch Manager jobs? Cities near Spring Hill, FL with the most Dispatch Manager job openings:
Dispatch Manager jobs near you

Dispatch Lead - Heavy Wrecker

Guardian Fleet Services

Spring Hill, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Guardian Fleet Services rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Being a Heavy Wrecker Dispatch Lead with Guardian Fleet Services means you are the central command point for the most complex, high‑risk, and high‑impact operations in the company. In Guardian’s world — where heavy‑duty towing, rotator recoveries, and emergency response happen around the clock — this role is the one that keeps the entire heavy‑duty division moving safely, efficiently, and professionally.
Position Overview
The Lead Heavy‑Duty Dispatcher is responsible for supervising dispatch activities, directing heavy‑duty tow operators, managing complex recovery assignments, and ensuring all calls are handled with accuracy, urgency, and professionalism. This role requires strong industry knowledge, multitasking ability, and leadership skills to keep operations running smoothly in a fast‑paced environment.
Key Responsibilities
  • Lead Dispatch Operations — Oversee daily heavy‑duty dispatch workflow, ensuring timely response to calls and efficient driver assignment.
  • Driver Coordination — Direct heavy‑duty operators to appropriate locations based on skill set, equipment needs, ETA, and customer requirements.
  • Complex Call Management — Handle high‑priority, multi‑truck, recovery, rollover, and specialized transport calls with precision.
  • Real‑Time Decision Making — Adjust routes, reassign drivers, and respond to emergencies or changing conditions.
  • Customer Communication — Provide accurate ETAs, updates, and professional service to customers, law enforcement, and partner agencies.
  • Safety amp; Compliance — Ensure drivers follow company safety standards, DOT regulations, and recovery protocols.
  • Training amp; Mentorship — Train new dispatchers and support ongoing development of dispatch team members.
  • Documentation amp; Reporting — Maintain accurate call logs, driver notes, incident details, and service records.
  • Equipment Coordination — Work with shop managers to schedule truck repairs, maintenance, and equipment readiness.
  • Cross‑Department Collaboration — Communicate with managers, drivers, billing, and safety teams to ensure smooth operations.
  • Quality Assurance — Monitor call handling, customer satisfaction, and dispatch accuracy; identify areas for improvement.
  • Escalation Handling — Manage difficult calls, customer concerns, and operational issues with professionalism.
  • Other Duties as Assigned — Support operational needs as required.
Required Skills amp; Qualifications
  • Experience in heavy‑duty towing, recovery, or transportation dispatch
  • Strong knowledge of heavy‑duty equipment, recovery procedures, and industry terminology
  • Ability to multitask in a high‑volume, fast‑paced environment
  • Excellent communication and customer service skills
  • Proficiency with dispatch software, GPS systems, and multi‑line phone systems
  • Strong leadership, coaching, and problem‑solving abilities
  • High attention to detail and accuracy
  • Ability to remain calm and decisive under pressure
  • Knowledge of DOT rules, safety protocols, and company compliance standards
  • Physical amp; Work Environment Requirements
  • Ability to sit for extended periods while operating dispatch systems
  • Ability to work in a fast‑paced office environment with frequent interruptions
  • Occasional need to walk the yard or shop area for operational coordination
  • Ability to work flexible hours, including nights, weekends, or on‑call shifts as needed
Benefits Offered:
  • Paid Time Off amp; Paid Holidays
  • Medical, Dental, amp; Vision Plans
  • $15K Employer paid Life and AD amp;D
  • 401(k) Plan
  • Short Term Disability amp; Long-Term Disability
  • Hospital Indemnity
  • Cancer plan
  • Accident Insurance
  • Employee Assistance Program
  • Employee Referral Bonus

EEOC Policy Statement - We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.
We believe that diversity strengthens our organization and are dedicated to providing a workplace free of discrimination, harassment, and retaliation. Employment decisions are based on qualifications, merit, and business needs.

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