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Dispatch Associate Jobs in Pennsylvania (NOW HIRING)

Philosophe LLC

Delivery Associate

Norristown, PA

You'll be delivering packages efficiently and safely using company equipment, with dispatch and support throughout the day What You'll Do: * Drive assigned delivery routes and make on-time deliveries

Philosophe LLC

Delivery Associate

East Norriton, PA · On-site

$23.50/hr

You'll be delivering packages efficiently and safely using company equipment, with dispatch and support throughout the day What You'll Do: Drive assigned delivery routes and make on-time deliveries ...

Philosophe LLC

Delivery Associate

PA · On-site

$23.50/hr

You'll be delivering packages efficiently and safely using company equipment, with dispatch and support throughout the day What You'll Do: • Drive assigned delivery routes and make on-time ...

Philosophe LLC

Delivery Associate

East Norriton, PA · On-site

$23.50/hr

You'll be delivering packages efficiently and safely using company equipment, with dispatch and support throughout the day What You'll Do: • Drive assigned delivery routes and make on-time ...

LHH US

Logistics Coordinator/Dispatcher

Edinburg, PA

$23 - $28/hr

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal ...

LHH US

Logistics Coordinator/Dispatcher

Edinburg, PA · On-site

$23 - $28/hr

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal ...

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All JobsDispatch Associate JobsDispatch Associate Jobs in Pennsylvania

Dispatch Associate information

See Pennsylvania salary details

$13

$28

$68

How much do dispatch associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for dispatch associate in Pennsylvania is $28.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $25.77 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are the most commonly searched types of Dispatch jobs in Pennsylvania?

The most popular types of Dispatch jobs in Pennsylvania are:

What are popular job titles related to Dispatch Associate jobs in Pennsylvania?

For Dispatch Associate jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Dispatch Associate jobs in Pennsylvania look for?

The top searched job categories for Dispatch Associate jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Dispatch Associate jobs?

Cities in Pennsylvania with the most Dispatch Associate job openings:

What are popular job titles related to Dispatch Associate jobs in PA?

For Dispatch Associate jobs in PA, the most frequently searched job titles are:

Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $60,172 per year, or $28.9 per hour.

Service Advisor-Tow/Haul Dispatch

Earthborne, Inc.

Warrington, PA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Who We Are
Earthborne Trucks and Equipment has proudly served Warrington, Philadelphia, and surrounding areas for over 50 years. Over time, we've become your sales, service and trucking go-to. We provide our customers with an extensive line of construction, forestry, snow removal, and landscaping equipment in counties throughout Pennsylvania. We also serve surrounding communities with our 24-hour towing and hauling services. Our new facility in Warrington includes a state-of-the-art service department, an expansive equipment showroom, and a well-stocked parts counter, serving customers with all makes and models of heavy equipment and heavy-duty trucks alike.
As a family owned and operated business from inception, we know the importance of setting a standard for our customers-who over the past 50 years have become a part of this family.
Here at Earthborne, our purpose is to build a partnership with our customers through our passion to solve their problems. A passion that creates an experience for our customers that exceeds their expectations. A reward that keeps our customers returning with repeat business. An experience that excites everyone on our team to show up every day where we feel like we are at play with purpose, rather than simply working to live.
What We Offer
  • Health Insurance: Medical/Dental/Vision
  • 401K
  • Paid time off
  • Paid training
  • Flexible hours
  • Fantastic culture and work environment
  • Safety Shoe Program

Responsibilities
  • Deliver exceptional customer service that exceeds customer expectations and reflects Earthborne's commitment to building long-term relationships.
  • Serve as the primary point of contact for customers regarding equipment and truck service needs.
  • Open, update, close, and accurately bill repair orders while ensuring all documentation is complete and accurate.
  • Communicate repair status, estimates, delays, and completed work to customers throughout the service process.
  • Schedule customer appointments and coordinate shop workloads to maximize technician productivity and minimize downtime.
  • Dispatch road service technicians and coordinate towing and hauling requests during normal business hours.
  • Prepare accurate repair estimates by working closely with technicians, parts personnel, and service management.
  • Obtain customer approvals for recommended repairs and document all authorizations.
  • Monitor work order progress to ensure repairs are completed efficiently and on schedule. invoices are accurate prior to equipment release.
  • Maintain detailed customer records and service history within the dealership management system.
  • Assist with warranty documentation and administrative paperwork as needed.
  • Follow up with customers after repairs to ensure satisfaction and address any remaining concerns.
  • Respond promptly to incoming phone calls, emails, and walk-in customers in a professional and courteous manner.
  • Help prioritize emergency repairs and customer breakdowns while balancing shop capacity.
  • Maintain an organized service schedule and communicate changing priorities to all affected departments.
  • Ensure compliance with company policies, manufacturer guidelines, and safety procedures.
  • Participate in department meetings, ongoing training, and continuous improvement initiatives.
  • Support the Service Manager with daily operational tasks and special projects as assigned.
  • Actively contribute to achieving departmental goals for customer satisfaction, efficiency, profitability, and quality of service.
  • Represent Earthborne Trucks and Equipment with professionalism, integrity, and a positive attitude at all times.

Qualifications
  • High school diploma or GED required; associate degree or technical training preferred.
  • Minimum of 2 years of experience in a customer service, service advisor, dispatcher, or administrative role; experience in the heavy equipment, trucking, construction, agricultural, or automotive industry is preferred.
  • Proficiency with Google Workspace and/or Microsoft Office Suite (Outlook, Word, Excel).
  • Experience with CDK, PFW, IntelliDealer, or other dealership management software is a plus.
  • Strong customer service skills with the ability to build positive relationships and resolve concerns professionally.
  • Excellent verbal and written communication skills with the ability to communicate effectively with customers, technicians, and management.
  • Strong organizational and time management skills with the ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to remain calm under pressure and make sound decisions in a fast-paced service environment.
  • Strong attention to detail and commitment to accuracy in documentation and billing.
  • Self-motivated with the ability to work independently while contributing to a collaborative team environment.
  • Basic mechanical aptitude or a willingness to learn heavy equipment and truck service terminology.
  • Professional appearance and positive attitude with a commitment to delivering an exceptional customer experience.
  • Dependable with excellent attendance and punctuality.
  • Valid driver's license with an acceptable driving record preferred.
  • Ability to pass a pre-employment background check and drug screening, where permitted by law.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Check out our Warrington Facility

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