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Dispatch Assistant Jobs in Washington (NOW HIRING)

KEYSTONE FREIGHT CORP

Dispatch Manager

Jessup, MD · On-site

The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring exceptional customer service, driver performance, fleet utilization, and operational efficiency across ...

Huntleigh USA Corporation

DISPATCH

Sterling, VA · On-site

$18.88/hr

Wheelchair Dispatcher - $18.88/hour Location: Dulles Int'l Airport (IAD) Schedule: Full-Time: 5:30 AM - 2:00 PM, weekends & open availability required Company: Huntleigh USA Are you a detail-oriented ...

ServiceArc LLC

Dispatch Coordinator

Manassas, VA · On-site

$19 - $22/hr

Position Summary The Customer Service Dispatch Coordinator is responsible for coordinating and overseeing onsite service delivery in support of customer service tickets. This role serves as the ...

HUNTLEIGH USA CORPORATION

DISPATCH

Dulles, VA · On-site

$18.88/hr

Wheelchair Dispatcher - $18.88/hour Location: Dulles Int'l Airport (IAD) Schedule: Full-Time: 5:30 AM - 2:00 PM, weekends & open availability required Company: Huntleigh USA Are you a detail-oriented ...

HUNTLEIGH USA CORPORATION

DISPATCH

Dulles, VA

$18.88/hr

Wheelchair Dispatcher - $18.88/hour Location: Dulles Int'l Airport (IAD) Schedule: Full-Time: 5:30 AM - 2:00 PM, weekends & open availability required Company: Huntleigh USA Are you a detail-oriented ...

ServiceArc LLC

Dispatch Coordinator

Manassas, VA · On-site

$19 - $22/hr

Position Summary The Customer Service Dispatch Coordinator is responsible for coordinating and overseeing onsite service delivery in support of customer service tickets. This role serves as the ...

Keystone Freight Corp.

Dispatch Manager

Jessup, MD · On-site

The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring exceptional customer service, driver performance, fleet utilization, and operational efficiency across ...

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How much do dispatch assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for dispatch assistant in Washington is $22.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $24.23 per hour, depending on experience, location, and employer.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

How much does a dispatch assistant make?

The average salary for a dispatch assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced dispatch assistants or those in specialized fields can earn higher wages. Compensation may also include benefits such as health insurance and paid time off.

Is it hard to get hired as a dispatch assistant?

Getting hired as a dispatch assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software or tools. Entry-level positions may be accessible with a high school diploma, but some employers prefer previous experience or certifications in logistics or transportation. The hiring process can vary depending on the company and location, but demonstrating reliability and multitasking skills can improve chances of employment.

What are the most commonly searched types of Dispatch jobs in Washington?

The most popular types of Dispatch jobs in Washington are:

What are popular job titles related to Dispatch Assistant jobs in Washington?

For Dispatch Assistant jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Dispatch Assistant jobs in Washington look for?

The top searched job categories for Dispatch Assistant jobs in Washington are:

What cities in Washington are hiring for Dispatch Assistant jobs?

Cities in Washington with the most Dispatch Assistant job openings:

Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in Washington as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 16% Part Time, 3% Temporary, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $46,065 per year, or $22.1 per hour.

Dispatch Manager

KEYSTONE FREIGHT CORP

Jessup, MD • On-site

Full-time

Posted 20 days ago

Key responsibilities

  • Oversee daily transportation operations, including pickups, deliveries, and fleet utilization.

  • Coordinate communication between customers, drivers, dispatchers, and internal departments regarding project status and service performance.

  • Support driver hiring, evaluate driver capabilities, and coach drivers on performance and safety.

Job description

Company Overview:

NRS is a leading provider of transportation & supply chain solutions. As a family-owned and operated company, NRS has delivered smart logistics solutions to numerous Fortune 500 companies spanning over 70 years. Whether it’s NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry.  

Job Overview:

The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring exceptional customer service, driver performance, fleet utilization, and operational efficiency across assigned accounts. This role serves as the primary liaison between customers, drivers, dispatchers, and internal departments, providing proactive communication on pickups, deliveries, project status, and service performance.

Duties and responsibilities:

  • Providing updates to customers on projects/goals/operational check in on pickups/deliveries
  • Participate in customer weekly/daily calls regarding performance and planning
  • Review potential changes and/or improvements with customer, validate internally with operations management team, and roll out changes/improvements to the many drivers and dispatchers involved
  • Support driver hiring and start up initiatives by interviewing and processing drivers
  • Evaluate driver pools and driver capabilities for busy season/special projects
  • Manage equipment utilization of tractors and trailers assigned to fleet
  • Complete daily payroll responsibilities through UKG
  • Match driver candidates for capabilities that match service needs
  • Work through application questions and concerns
  • Coordinate Recruiting and Safety departments processing of applications
  • Review Problems from internal & external customers and resolve
  • Work with tools and infrastructure items like
    • SkyBitz, Platform Science, LYTX Drivecam, As400 reporting
  • Coach drivers on performance and safety related items
  • Review terminal performance and report out in weekly internal KPI meetings
  • Customer portals and online platforms i.e. Smartsheet
  • Work with administrative teams to complete orders/close out open billing items
  • Manage reporting tools to create processes for additional revenue streams. i.e. detention and bobtail billing
  • Perform other duties as assigned

Qualifications:

  • 5+ years of relevant dispatch/operations management experience
  • High school diploma or equivalent education
  • Strong understanding of FMCSA & DOT guidelines
  • Advanced knowledge of AS-400 and intermediate computer skills
  • Proficient with Microsoft Word, Excel and PowerPoint.
  • Ability to work under pressure and meet deadlines.
  • Ability to communicate both orally and in writing with a wide range of people.

EEO Statement:  

NRS is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristic. 

#NRSIND