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Dispatch Analyst Jobs (NOW HIRING)

Dispatch responsibilities include providing support to ensure efficient operations of the company ... Critical thinker with strong analytical skill set * Ability to effectively communicate verbally and ...

New

... analyze performance metrics, and implement process improvements ✓ Handle escalations, scheduling conflicts, and service recovery efforts What We're Looking For: ✓ 3+ years of dispatch ...

As a TPC Dispatch you will: * Coordinate and monitor daily TPC dispatch operations using ... Analyze load factors, TPC driver availability, and equipment readiness to optimize routing and ...

Dispatch Manager

Columbia, SC · On-site

$65 - $90/hr

Track and analyze key metrics such as on-time performance, call answer times, hold times, trip denials, and dispatch errors. * Provide regular reports and updates to Transportation Manager/Director ...

New

Responsible for performing all MobileCast dispatching activities * Routes all same day/next day deliveries according to Logistics policy and procedures * Responsible for communication to the branches ...

Supervisor, Dispatch

Northborough, MA · On-site

$93K - $109K/yr

National Grid is hiring a Dispatch Supervisor for our MA Gas CMS Dispatch department in ... Provide in-depth analysis of operational data to provide insights and recommendations to improve ...

Dispatcher This employee acts as a bridge between the local branch management team and the central dispatch department. In addition, the employee will drive timely completion of the daily routing ...

Supervisor, Dispatch

Northborough, MA · On-site

$93K - $109K/yr

National Grid is hiring a Dispatch Supervisor for our MA Gas CMS Dispatch department in ... Provide in-depth analysis of operational data to provide insights and recommendations to improve ...

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Dispatch Analyst information

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$16

$31

$48

How much do dispatch analyst jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for dispatch analyst in the United States is $31.53, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $35.82 per hour, depending on experience, location, and employer.

What is a dispatch analyst?

Dispatch Analysts are professionals responsible for coordinating and optimizing the scheduling, routing, and dispatching of resources, such as vehicles, personnel, or shipments, to ensure efficient operations. They analyze data and logistics to make real-time decisions, address issues as they arise, and improve delivery or service performance. Dispatch Analysts commonly work in industries like transportation, logistics, emergency services, and utilities, where timely and accurate dispatching is critical. Their job often involves using specialized software and communication tools to monitor workflows and resolve any disruptions.

What are the key skills and qualifications needed to thrive as a dispatch analyst?

To thrive as a Dispatch Analyst, you need strong analytical skills, attention to detail, and a background in logistics or supply chain management, often supported by a relevant degree. Familiarity with dispatch management software, transportation management systems (TMS), and data analysis tools like Excel is typically required. Excellent communication, problem-solving abilities, and the capacity to handle high-pressure situations help set top performers apart. These skills are vital for ensuring efficient routing, timely deliveries, and smooth coordination between teams and clients.

What are some common challenges a dispatch analyst faces and how can they overcome them?

Dispatch Analysts often encounter challenges such as coordinating schedules under tight deadlines, managing unexpected changes in logistics, and ensuring effective communication between multiple teams. To overcome these, strong organizational and problem-solving skills are essential, along with the ability to stay calm under pressure. Utilizing advanced dispatch software and maintaining clear, proactive communication with drivers, vendors, and internal stakeholders can help mitigate disruptions and ensure smooth operations.

What is the difference between Dispatch Analyst vs Logistics Coordinator?

AspectDispatch AnalystLogistics Coordinator
Primary RoleSchedules and dispatches vehicles or personnel to meet operational needsPlans, coordinates, and manages overall logistics operations and supply chain activities
Required SkillsCommunication, scheduling, problem-solvingOrganization, planning, supply chain knowledge
Work EnvironmentTransportation, delivery, or service industriesWarehousing, shipping, and supply chain sectors
Common CertificationsNone typically required, but logistics or transportation certifications can helpLogistics or supply chain certifications often preferred

While both roles involve coordination within transportation and supply chain operations, a Dispatch Analyst primarily focuses on scheduling and dispatching vehicles or personnel to ensure timely service. In contrast, a Logistics Coordinator manages broader logistics activities, including inventory, shipping, and supply chain planning. Understanding these differences helps employers and job seekers identify the right role based on skills and career goals.

Is being a dispatch analyst a good career?

A dispatch analyst manages transportation schedules, coordinates logistics, and uses software tools to optimize delivery operations. The role offers opportunities for steady employment, especially in logistics and supply chain industries, and may require strong organizational and communication skills. Career growth can include advancing to supervisory or managerial positions with experience and additional training.
More about Dispatch Analyst jobs
Infographic showing various Dispatch Analyst job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,589 per year, or $31.5 per hour.

$26.25 - $42.65/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


UPS rating

7.3

Company rating: 7.3 out of 10

Based on 2,357 frontline employees who took The Breakroom Quiz

23rd of 64 rated delivery companies


Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary
This position assists the Package Dispatch Supervisor (PDS) with dispatch analysis and daily routine tasks that support the dispatch and preload teams. He/She is responsible for analyzing dispatch plans, identifying areas of opportunity, report publication and service audits.
Responsibilities:

  • Verifies system downloads.
  • Identifies various service failures and exceptions.
  • Prints and distributes multiple daily reports.
  • Makes necessary report updates and communicates changes to PDS.
  • Utilizes mapping tools.
  • Plots previous data and compares actual dispatch to planned dispatch.
  • Maintains a loop analysis to ensure periodic analysis of all loops.
  • Utilizes available reports and systems.
  • Completes monthly dispatch audit.


Qualifications:

  • Bachelor's Degree or International equivalent - Preferred
  • Dispatch Planning System (DPS) and UDC knowledge
  • Experience using Microsoft Office products or equivalent software
  • Customer-focused with strong planning and organization skills
  • Familiar with package flow technologies - Preferred

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

UPS does consider job applicants with prior criminal convictions

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range:

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $26.25/hr to $42.65/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.

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