Dispatch Analyst Jobs Near Me

This will be a 3rd shift position / 12-hour shifts

We’re looking for a dependable Logistics Analyst to support daily dispatch and resource coordination activities that ensure timely, efficient service delivery to MPW customers. This role plays a critical part in scheduling personnel, equipment, and transportation resources while responding to changing operational demands in a fast-paced environment.

What You’ll Bring

• Strong organizational skills with the ability to coordinate multiple schedules, priorities, and resources simultaneously.
• Problem-solving abilities to quickly address personnel, equipment, and transportation challenges.
• Effective communication skills for working with drivers, field personnel, customers, and internal teams.
• A detail-oriented mindset focused on accuracy, efficiency, compliance, and customer service.

What You’ll Do

• Schedule manpower and equipment to support upcoming customer projects and service requests.
• Continuously review and adjust schedules to reflect operational changes and maximize resource utilization.
• Coordinate equipment assignments while ensuring compliance with applicable DOT regulations.
• Communicate job assignments, schedules, and updates to drivers and field personnel.
• Prepare job packets including work orders, directions, permits, and required safety documentation.
• Monitor and update the status of equipment, loads, and field resources.
• Answer incoming calls and direct inquiries to the appropriate department or team member.
• Respond to emergency customer requests by coordinating rapid deployment of personnel and equipment.
• Identify staffing, material, and equipment shortages and implement solutions to maintain service continuity.
• Coordinate equipment transfers between job sites to support operational needs.
• Maintain accurate scheduling and dispatch records within company systems.
• Collaborate with operations teams to improve scheduling efficiency and customer responsiveness.
• Support daily logistics planning activities to ensure safe and productive job execution.
• Make independent decisions within established guidelines to support operational objectives.
• Perform additional duties as assigned to support business and customer needs.

What You’ll Need

• High school diploma or equivalent required; vocational, industrial, or technical training preferred.
• One to two years of dispatch, logistics, transportation, or service industry experience preferred.
• Experience coordinating truck, equipment, or workforce scheduling is preferred.
• Strong verbal and written communication skills with the ability to interact professionally at all levels.
• Proficiency with computers, scheduling systems, and standard business software applications.
• Ability to analyze schedules, prioritize tasks, and adapt quickly to changing operational demands.
• Ability to sit for extended periods while working on a computer and communicating by phone.

Benefits and Perks

• Competitive salary with opportunities for career growth and advancement
• Medical, dental, and vision coverage
• 401(k) with company match
• Paid time off and floating holidays
• Volunteer Time Off (VTO) to give back to your community
• Employee referral bonus program
• Wellness benefits that support your overall health and well-being
• Opportunities for professional development, training, and leadership growth
• Collaborative and supportive team environment
• Stable company with long-term career opportunities

Who Thrives Here

You enjoy meaningful work and take pride in contributing to a team that values collaboration, professionalism, and continuous improvement. You communicate effectively, build strong relationships, and look for ways to enhance processes and service. You understand that success comes from accountability, teamwork, and doing the right thing for customers and colleagues.

You’ll fit right in if you are:

• Motivated by purpose, service, and delivering results
• Organized, dependable, and committed to high-quality work
• A strong communicator who builds positive working relationships
• Proactive and solution-oriented
• Adaptable and open to learning and growth
• Someone who values respect, teamwork, and professionalism

We believe a strong workplace is built on trust, innovation, and a shared commitment to excellence—where every team member plays a role in delivering a premier service experience.