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Disney Front Desk Jobs (NOW HIRING)

Aulani, A Disney Resort & Spa

$35.84/hr

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: * 100 ... The Front Desk Agent also assists guests and enhance their stay through providing information ...

Spire Hospitality

Front Desk Agent

Winter Garden, FL · On-site

$12.50 - $16/hr

Located just six miles from Walt Disney World ® Theme Parks, we offer employees the chance to be ... You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting ...

New

Spire Hospitality

Front Desk Agent

Winter Garden, FL · On-site

$12.50 - $16/hr

Located just six miles from Walt Disney World ® Theme Parks, we offer employees the chance to be ... You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting ...

New

Spire Hospitality

Front Desk Agent

Winter Garden, FL · On-site

$12.50 - $16/hr

Located just six miles from Walt Disney World ® Theme Parks, we offer employees the chance to be ... You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting ...

New

Sugar Bowl Resort

Hotel Front Desk Agent

Norden, CA

$16.25 - $20.50/hr

Sugar Bowl Resort is seeking a warm, detail-oriented Hotel Front Desk Agent to be the welcoming ... Walt Disney. This special community helped bring skiing to "sunny California" since December 1939.

New

Sugar Bowl Inc

Hotel Front Desk Agent

Norden, CA · On-site

$16.25 - $20.50/hr

... Walt Disney. This special community helped bring skiing to "sunny California" since December 1939 ... front desk • Ability to lift, carry, and move items weighing 20-50 lbs, such as luggage and ...

New

Sugar Bowl Resort

Hotel Front Desk Agent

CA · On-site

$22 - $25/hr

... Walt Disney. This special community helped bring skiing to "sunny California" since December 1939 ... front desk • Ability to lift, carry, and move items weighing 20-50 lbs, such as luggage and ...

New

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How much do disney front desk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for disney front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Disney Front Desk?

A Disney Front Desk employee is responsible for greeting guests, checking them in and out, managing reservations, and addressing any guest requests or concerns efficiently. You may also assist with providing information about the resort, Disney parks, local attractions, and coordinating special services to enhance the guest experience. The role often involves close collaboration with housekeeping, concierge, and maintenance teams to resolve issues and ensure guest satisfaction. This dynamic environment requires multitasking and a consistent commitment to delivering the signature high-quality Disney service.

What are the key skills and qualifications needed to thrive in the Disney Front Desk position, and why are they important?

To thrive as a Disney Front Desk employee, you need strong customer service skills, attention to detail, and ideally previous experience in hospitality or guest services. Familiarity with hotel reservation systems (such as Opera or Galaxy), point-of-sale terminals, and training in cash handling or CPR/first aid may be beneficial. Outstanding interpersonal skills, problem-solving abilities, and a warm, professional demeanor set exceptional candidates apart. These qualities ensure every guest receives a magical and seamless experience, upholding Disney’s renowned standards of service.

What is a Disney Front Desk?

A Disney Front Desk job involves assisting guests with check-in, check-out, and providing information about the resort and parks. Cast Members in this role ensure a magical guest experience by handling reservations, solving issues, and offering recommendations. Strong customer service skills and a friendly attitude are essential.

What cities are hiring for Disney Front Desk jobs?

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Disney Front Desk jobs near you
Infographic showing various Disney Front Desk job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Agent (Japanese Speaking) -Full Time, $35.84/Hour

Aulani, A Disney Resort & Spa

$35.84/hr

Full-time

Medical

Re-posted 20 days ago

Job description

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

  • 100% full coverage of healthcare for you and your eligible dependents
  • Tuition paid upfront at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more!
Responsible for greeting guests, checking them in and out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's guest services.
Responsibilities :
  • Assist guests during check-in and check-out, phone interaction, and face-to-face interaction
  • Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast
  • Strong computer skills and knowledge is required
  • Must feel comfortable handling large amounts of money and possesses a high-level of integrity
  • Ability to reflect a professional image while maintaining guest privacy
  • Must stay calm in highly stressful situations and be knowledgeable of emergency procedures
  • Will be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night.
  • Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Will be empowered to, and must have ability to confidently utilize service recovery methods.

Basic Qualifications :
  • Proficient in English and Japanese Language
  • Previous cash handling experience
  • Previous computer experience
  • Ability to perform in a fast-paced and sometimes stressful working environment
  • Ability to multi task
  • Ability to confidently utilize service recovery methods
  • Enthusiastic about interacting and helping guests
  • Receptive to special requests
  • Willing to follow instructions and take direction
  • You must be at least 18 years of age to be considered for this role
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Preferred Qualifications:
  • Knowledge of Hawaiian language preferred
  • Previous work experience in a Hotel/Front Desk environment
  • Previous experience in a high volume, fast paced office type environment
  • Previous Leadership experience
  • Previous experience working in a Hawaiian tourism or hospitality role

Additional Information :
SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.
SUBMITTING YOUR APPLICATION
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Keyword: Aulani Casting, aulanicasting
The pay rate for this role in Hawaii is $35.84 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
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