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Disney Front Desk Jobs (NOW HIRING)

Heihotels

Front Desk Agent

Orlando, FL

$13.25 - $16.75/hr

The Sheraton is located in the center of the magic, right between Walt Disney World and Universal ... Ability to stand and move throughout front office and continuously perform essential job functions ...

Heihotels

Front Desk Agent

Orlando, FL

$13.25 - $16.75/hr

The Springhill Suites is located in the center of the magic, right between Walt Disney World and ... Ability to stand and move throughout front office and continuously perform essential job functions ...

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How much do disney front desk jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for disney front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Disney Front Desk employee?

A Disney Front Desk employee is responsible for greeting guests, checking them in and out, managing reservations, and addressing any guest requests or concerns efficiently. You may also assist with providing information about the resort, Disney parks, local attractions, and coordinating special services to enhance the guest experience. The role often involves close collaboration with housekeeping, concierge, and maintenance teams to resolve issues and ensure guest satisfaction. This dynamic environment requires multitasking and a consistent commitment to delivering the signature high-quality Disney service.

What are the key skills and qualifications needed to thrive in the Disney Front Desk position, and why are they important?

To thrive as a Disney Front Desk employee, you need strong customer service skills, attention to detail, and ideally previous experience in hospitality or guest services. Familiarity with hotel reservation systems (such as Opera or Galaxy), point-of-sale terminals, and training in cash handling or CPR/first aid may be beneficial. Outstanding interpersonal skills, problem-solving abilities, and a warm, professional demeanor set exceptional candidates apart. These qualities ensure every guest receives a magical and seamless experience, upholding Disney’s renowned standards of service.

What is a Disney Front Desk job?

A Disney Front Desk job involves assisting guests with check-in, check-out, and providing information about the resort and parks. Cast Members in this role ensure a magical guest experience by handling reservations, solving issues, and offering recommendations. Strong customer service skills and a friendly attitude are essential.

What cities are hiring for Disney Front Desk jobs? Cities with the most Disney Front Desk job openings:
What are the most commonly searched types of Disney Front Desk jobs? The most popular types of Disney Front Desk jobs are:
What states have the most Disney Front Desk jobs? States with the most job openings for Disney Front Desk jobs include:
What job categories do people searching Disney Front Desk jobs look for? The top searched job categories for Disney Front Desk jobs are:
Disney Front Desk jobs near you
Infographic showing various Disney Front Desk job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Supervisor

Holiday Inn Resort Orlando Suites - Waterpark

Orlando, FL • On-site

$15.75 - $20.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Overview
Opportunity: Front Desk Supervisor
Supervise front desk operations in accordance with established guest service, quality and sustainability standards.
Your Growth Path
Assistant Front Office Manager - Front Office Manager - Assistant General Manager
Your Focus
  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays.
  • Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
  • Perform bookkeeping activities such as balancing accounts and conducting audits.
  • Make and confirm reservations.
  • Promote company and brand-specific marketing programs.
  • Greet guests immediately upon arrival; register and assign guests to hotel rooms.
  • Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
  • Compute bills, collect payments, handle cash, and make change for guests.
  • Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
  • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
  • Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Your Background and Skills
  • Associate's or Bachelor's degree preferred.
  • 1 to 3 years of related experience.

Work Environment and Context
  • Work schedule varies and may include working on all shifts, holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
Enjoy the only All-Suite Holiday Inn Resort in Orlando, Florida at the entrance to the WALT DISNEY WORLD® Resort where Kids 11 and under eat free for breakfast and dinner! A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites - Waterpark is located in the heart of Orlando, one mile from the Walt Disney World Resort theme parks. Complimentary, scheduled shuttle service is available.
The resort is minutes from the Walt Disney World Resort area, Universal Orlando, SeaWorld Orlando, The Orange County Convention Center and the I-Drive entertainment district featuring ICON360. Our location is easily accessible to shopping at both Orlando Premium Outlets and Disney Springs.
Our Orlando family resort features 777 spacious suites, free high-speed Internet access, microwave, mini-fridge, and 42" HDTVs. At the Holiday Inn Resort Orlando Suites - Waterpark, you'll enjoy two pools, the 4-D Experience, Bank Heist Laser Challenge, resort entertainment and Arcade. The resort's Marketplace is the hub for shopping, dining and entertainment with a gift shop, food court, full service restaurant and bar.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.

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