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Dish Network Call Center Jobs (NOW HIRING)

US Imaging

Call Center Agent

Tampa, FL

$19.50/hr

US Imaging Network is looking for full time on site call center agents to support our Tampa office location The Member Service Agent is expected to provide exceptional customer service, educate the ...

CommonSpirit Health

Call Center Rep

Santa Maria, CA · On-site

$16.50 - $20.50/hr

PHC is a part of Dignity Health Central Coast's award-winning network of outstanding hospitals ... One California As our Call Center Representative, you will help callers resolve inquiries ...

US Imaging

Call Center Agent

Tampa, FL · On-site

$19.50/hr

) US Imaging Network is looking for full time on site call center agents to support our Tampa office location The Member Service Agent is expected to provide exceptional customer service, educate the ...

Goodwill Sacramento

Call Center Manager

Sacramento, CA · On-site

Maintain high level understanding of health and human services network in order to help staff effectively navigate callers. * Utilize analysis of call center information to ensure ongoing delivery of ...

Lehigh Valley Health Network

Call Center Representative

$16.50 - $20.50/hr

Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized ... Summary Provides incoming call handling for hospital sites and emergency lines. Responsible for ...

AAA

Call Center Supervisor

Pittsburgh, PA · On-site

Call Center Supervisor AAA East Central has an in-office opportunity for a Dispatch Call Center ... AAA is a member service organization affiliated with the national AAA network. With offices across ...

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Dish Network Call Center information

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How much do dish network call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for dish network call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a Dish Network call center representative do?

A Dish Network Call Center representative assists customers with questions about their Dish TV services, helps troubleshoot technical issues, processes account changes, and provides information about billing. They also handle service requests, resolve complaints, and sometimes upsell additional Dish products or services. Representatives work in a fast-paced environment and use specialized software to access customer information and manage calls efficiently.

What are the key skills and qualifications needed to thrive as a Dish Network call center representative?

To excel as a Dish Network Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is typically required. Patience, active listening, and resilience help you effectively handle customer inquiries and resolve issues. These skills are crucial for delivering excellent customer service, meeting performance targets, and maintaining customer satisfaction in a dynamic environment.

What are the most common challenges faced by agents in a Dish Network call center, and how can new hires prepare for them?

Agents in a Dish Network call center often encounter challenges such as handling high call volumes, managing difficult customer interactions, and quickly adapting to new promotions or service changes. To prepare, new hires should focus on building strong communication skills, becoming familiar with Dish Network's products and services, and practicing active listening. Support from supervisors and ongoing training are provided to help agents succeed, but being proactive about learning and resilience will set you up for a smoother transition and long-term success.

What is the difference between Dish Network Call Center vs Dish Network Customer Service Representative?

AspectDish Network Call CenterDish Network Customer Service Representative
CredentialsHigh school diploma or equivalent, basic technical knowledgeHigh school diploma or equivalent, customer service skills
Work EnvironmentCall center setting, inbound calls, team-basedCall center or remote, assisting customers with inquiries
Industry UsageCustomer support for Dish Network servicesHandling customer issues, billing, technical support

Both roles involve working in a call center environment and require similar credentials. The Dish Network Call Center typically refers to the overall department or team, while the Dish Network Customer Service Representative is a specific job position within that team. Both focus on supporting Dish Network customers through inbound calls, with slight differences in scope and responsibilities.

Does Dish Network have work from home jobs?

Dish Network call center positions often offer remote work options, especially for customer service roles. These jobs typically require good communication skills, a quiet work environment, and sometimes specific technical equipment or internet speed. Availability of remote positions can vary based on company needs and current policies.
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Dish Network Call Center jobs near you
Infographic showing various Dish Network Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Agent

US Imaging

Tampa, FL

$19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

US Imaging Network is looking for full time on site call center agents to support our Tampa office location  The Member Service Agent is expected to provide exceptional customer service, educate the member and or assist the member with all aspects of the scheduling process.

  • Are you self directed with a minimum of 3 - 5 years customer service call center experience?

  • Are you able to organize work and able to work independently? 

  • Do you have great critical thinking skills and the ability to handle complex issues?

  • Are you a detail oriented individual? 

  • Are you reliable and dependable?

If so, US Imaging is looking to build our team and would love to hear from you.

Essential Duties and Responsibilities:

  • Conduct outbound calls to members to educate them about their healthcare benefits focusing on cost- saving opportunities for imaging services (CT, MRI, PET scans).

  • Proactively schedule appointments for imaging services, ensuring members utilize their benefit to save money.

  • Provide accurate, clear and compassionate communication to answer member questions and resolve concerns.

  • Use call center software to document interactions, schedule services and follow up as needed.

  • Meet or exceed key performance metrics, including call volume member engagement and satisfaction scores

  • Maintain strict confidentiality and adhere to HIPAA and other regulatory requirements.

  • Collaborate with internal teams to improve processes and enhance the member experience.

Qualifications:

  • High School diploma/GED Equivalent

  • Minimum 3 - 5 years of customer service experience

  • Proficient with computer skills including Microsoft Office applications, 

  • Motivated to meet and exceed goals

  • Bilingual - Spanish speaking a plus

Compensation and Benefits:

All full time employees are eligible for paid time off and holiday pay and may participate in the health and welfare benefit; medical, dental, vision, life insurance products, LTD and 401k Retirement Plan. 

Competitive hourly rate of $19.50 with monthly bonus opportunity available. 

This position is an ON SITE role.  Training hours will be 9:00am - 5:30pm EST.  The next start will be in October 2026.  The Tampa location operates from 8:30am to 7:00pm EST Monday - Friday.  This position is ON SITE.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.